Customer Service Jobs in Wooster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sr. Customer Assistance Representative- Wooster Sr. Customer Assistance Representative- Wooster
- Wooster, OH
- 1 day ago
- Wooster, OH
- 1 day ago
service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist...
Customer Service Representative - Now Hiring
- Sharon Center, OH (24 miles from Wooster, OH)
- 3 days ago
- Sharon Center, OH (24 miles from Wooster, OH)
- 3 days ago
Experience in customer service, retail, or sales preferred....
Retail Customer Service Cashier
- Creston, OH (10 miles from Wooster, OH)
- 3 days ago
- Creston, OH (10 miles from Wooster, OH)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative - Sharon Center Veterinary Hospital
- Medina, OH (18 miles from Wooster, OH)
- 3 days ago
- Medina, OH (18 miles from Wooster, OH)
- 3 days ago
Join Sharon Center Veterinary Hospital as a Lead Customer Service Representative Located in Medina, OH, our full-service animal hospital delivers advanced medical, surgical, and wellness care for dogs...
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The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Medina, OH (18 miles from Wooster, OH)
- 6 days ago
- Medina, OH (18 miles from Wooster, OH)
- 6 days ago
Customer Service Representative MEDINA, OH Order: 238272 Order Type : Temp Now hiring a Customer Service Representative for a company in Medina for 2nd shift, 12pm - 6pm....
Customer Service Representative - Winesburg Banking Cntr
- Winesburg, OH (19 miles from Wooster, OH)
- 7 days ago
- Winesburg, OH (19 miles from Wooster, OH)
- 7 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Mount Hope, OH (15 miles from Wooster, OH)
- 9 days ago
- Mount Hope, OH (15 miles from Wooster, OH)
- 9 days ago
QUALIFICATIONS Skills/Experience Requirements: Customer Service Experience Exceptional telephone communication and problem solving skills....
- New Franklin, OH (23 miles from Wooster, OH)
- 14 days ago
- New Franklin, OH (23 miles from Wooster, OH)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
Store 4705594: 224 31st St SW, Barberton, Ohio 44203 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Medina, OH (18 miles from Wooster, OH)
- 19 days ago
- Medina, OH (18 miles from Wooster, OH)
- 19 days ago
Store 2743389: 302 South Court Street, Medina, Ohio 44256 Shift Availability Days - Evenings Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Wooster Milltown Banking Cntr
- Wooster, OH
- 25 days ago
- Wooster, OH
- 25 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative - Holmes County Region
- Millersburg, OH (19 miles from Wooster, OH)
- 30+ days ago
- Millersburg, OH (19 miles from Wooster, OH)
- 30+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative - Tuscarawas County Region
- Millersburg, OH (19 miles from Wooster, OH)
- 30+ days ago
- Millersburg, OH (19 miles from Wooster, OH)
- 30+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Medina, OH (18 miles from Wooster, OH)
- 45+ days ago
- Medina, OH (18 miles from Wooster, OH)
- 45+ days ago
Store 2743389: 302 South Court Street, Medina, Ohio 44256 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wooster, OH
Highest Education Level
Customer Services in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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