Customer Service Jobs in Wooster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Holmes County Region
- Millersburg, OH (19 miles from Wooster, OH)
- 9 days ago
- Millersburg, OH (19 miles from Wooster, OH)
- 9 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative - Work From Home
- Barberton, OH (23 miles from Wooster, OH)
- 9 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 9 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkLead Customer Service Representative
- Wadsworth, OH (21 miles from Wooster, OH)
- 11 days ago
- Wadsworth, OH (21 miles from Wooster, OH)
- 11 days ago
Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
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Customer Service Representative - Tuscarawas County Region
- Millersburg, OH (19 miles from Wooster, OH)
- 11 days ago
- Millersburg, OH (19 miles from Wooster, OH)
- 11 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Medina, OH (18 miles from Wooster, OH)
- 26 days ago
- Medina, OH (18 miles from Wooster, OH)
- 26 days ago
Store 2743389: 302 South Court Street, Medina, Ohio 44256 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Burbank, OH (9 miles from Wooster, OH)
- 30+ days ago
- Burbank, OH (9 miles from Wooster, OH)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- New Franklin, OH (23 miles from Wooster, OH)
- 30+ days ago
- New Franklin, OH (23 miles from Wooster, OH)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative AIMP
- Sharon Center, OH (24 miles from Wooster, OH)
- 30+ days ago
- Sharon Center, OH (24 miles from Wooster, OH)
- 30+ days ago
General Summary: The Customer Service Representative (CSR) is the primary source for customer contact and order coordination for their assigned customers in our Automotive, Industrial and Medical Divisions...
Customer Service Representative
- Medina, OH (18 miles from Wooster, OH)
- 30+ days ago
- Medina, OH (18 miles from Wooster, OH)
- 30+ days ago
Customer Service Representative MEDINA, OH Order: 238272 Order Type : Temp Now hiring a Customer Service Representative for a company in Medina for 2nd shift, 12pm - 6pm....
Customer Service Representative
- Orrville, OH (11 miles from Wooster, OH)
- 30+ days ago
- Orrville, OH (11 miles from Wooster, OH)
- 30+ days ago
Customer Service Representative Jarrett (Jarrett Logistics Systems) - Orrville, OH, United States Tagged: Logistics Customer Service Representative Employment Type: Full-time, In-Person Location: Orrville...
Customer Service Representative
- Navarre, OH (22 miles from Wooster, OH)
- 60+ days ago
- Navarre, OH (22 miles from Wooster, OH)
- 60+ days ago
Store 4705385: 6341 Navarre Rd SW, Navarre, Ohio 44662 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Canal Fulton, OH (20 miles from Wooster, OH)
- 60+ days ago
- Canal Fulton, OH (20 miles from Wooster, OH)
- 60+ days ago
Store 4705400: 255 Poplar St, Canal Fulton, Ohio 44614 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Walnut Creek Banking Center
- Walnut Creek, OH (22 miles from Wooster, OH)
- 90+ days ago
- Walnut Creek, OH (22 miles from Wooster, OH)
- 90+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wooster, OH
Highest Education Level
Customer Services in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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