Customer Service Jobs in Westerville, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 97 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Associate

  • New Albany, OH (4 miles from Westerville, OH)
  • 5 hours ago
  • New Albany, OH (4 miles from Westerville, OH)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Etna, OH (15 miles from Westerville, OH)
  • 7 hours ago
  • Etna, OH (15 miles from Westerville, OH)
  • 7 hours ago

Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Monday - Friday 8:00am - 4:30pm Apply...

Retail Customer Service Associate

  • Columbus, OH (6 miles from Westerville, OH)
  • 21 hours ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Customer Service Representative (10:00pm - 6:30am, Sun-Thur)

  • Canal Winchester, OH (19 miles from Westerville, OH)
  • 21 hours ago
  • Canal Winchester, OH (19 miles from Westerville, OH)
  • 21 hours ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Part Time Client Service Representative

  • Columbus, OH (6 miles from Westerville, OH)
  • 21 hours ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 21 hours ago

Duties will include: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department....

Customer Service Representative in New Albany, OH

  • New Albany, OH (4 miles from Westerville, OH)
  • 1 day ago
  • New Albany, OH (4 miles from Westerville, OH)
  • 1 day ago

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience....

Customer Success Representative

  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago

As a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth....

Customer Care Representative

  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago

At Hiro Solutions Inc, we believe that providing outstanding customer service is essential to our success....

Remote Customer Service Representative

  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Whitehall, OH (9 miles from Westerville, OH)
  • 2 days ago
  • Whitehall, OH (9 miles from Westerville, OH)
  • 2 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Columbus, OH (6 miles from Westerville, OH)
  • 2 days ago
  • Columbus, OH (6 miles from Westerville, OH)
  • 2 days ago

Experience Strong customer service experience. Strong understanding of computer systems. Call center experience is preferred but not required....

Customer Service Associate - Temporary

  • Reynoldsburg, OH (12 miles from Westerville, OH)
  • 3 days ago
  • Reynoldsburg, OH (12 miles from Westerville, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Delaware, OH (15 miles from Westerville, OH)
  • 3 days ago
  • Delaware, OH (15 miles from Westerville, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Tuttle Crossing - Full Time

  • Dublin, OH (12 miles from Westerville, OH)
  • 4 days ago
  • Dublin, OH (12 miles from Westerville, OH)
  • 4 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Demographic Data for Westerville, OH

Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.

Local
National
96,797
2,275
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Westerville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westerville, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westerville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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