Customer Service Jobs in West Chester, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Crescent Springs, KY (23 miles from West Chester, OH)
- moments ago
- Crescent Springs, KY (23 miles from West Chester, OH)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Trenton, OH (10 miles from West Chester, OH)
- 3 hours ago
- Trenton, OH (10 miles from West Chester, OH)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mason, OH (6 miles from West Chester, OH)
- 3 hours ago
- Mason, OH (6 miles from West Chester, OH)
- 3 hours ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Retail Customer Service Specialist
- Hamilton, OH (7 miles from West Chester, OH)
- 1 day ago
- Hamilton, OH (7 miles from West Chester, OH)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
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Customer Care Representative I
- Mason, OH (6 miles from West Chester, OH)
- 1 day ago
- Mason, OH (6 miles from West Chester, OH)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
Proposes and implements solutions to improve overall customer service. Creates and updates location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Harrison, OH (18 miles from West Chester, OH)
- 2 days ago
- Harrison, OH (18 miles from West Chester, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Maineville, OH (9 miles from West Chester, OH)
- 2 days ago
- Maineville, OH (9 miles from West Chester, OH)
- 2 days ago
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
- Fairfield, OH (8 miles from West Chester, OH)
- 4 days ago
- Fairfield, OH (8 miles from West Chester, OH)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Hamilton, OH (7 miles from West Chester, OH)
- 6 days ago
- Hamilton, OH (7 miles from West Chester, OH)
- 6 days ago
Customer Experience Associates will be expected to provide exceptional customer service by answering phones and handling all customer interactions through our CRM, Salesforce....
Customer Service Representative - Queen City
- Cincinnati, OH (12 miles from West Chester, OH)
- 6 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 6 days ago
Degree helpful EXPERIENCE/SPECIFIC KNOWLEDGE - Minimum one year work experience in customer service, scale operations, or computer experience - Must be able to take direction / supervision and work...
Customer Service Representative- Part Time
- Cincinnati, OH (12 miles from West Chester, OH)
- 6 days ago
- Cincinnati, OH (12 miles from West Chester, OH)
- 6 days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Customer Service Representative
- Springdale, OH (4 miles from West Chester, OH)
- 7 days ago
- Springdale, OH (4 miles from West Chester, OH)
- 7 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for West Chester, OH
Moving to West Chester, OH? Find some basic demographic data about West Chester, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Chester, OH
Highest Education Level
Customer Services in West Chester, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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