Customer Service Jobs in Wauseon, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Retail Customer Service Cashier

  • Napoleon, OH (12 miles from Wauseon, OH)
  • 23 hours ago
  • Napoleon, OH (12 miles from Wauseon, OH)
  • 23 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • Mc Clure, OH (18 miles from Wauseon, OH)
  • 1 day ago
  • Mc Clure, OH (18 miles from Wauseon, OH)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate I

  • Sylvania Twp, OH (24 miles from Wauseon, OH)
  • 1 day ago
  • Sylvania Twp, OH (24 miles from Wauseon, OH)
  • 1 day ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Archbold, OH (8 miles from Wauseon, OH)
  • 2 days ago
  • Archbold, OH (8 miles from Wauseon, OH)
  • 2 days ago

Position Overview The Customer Service Representative (CSR) is responsible for delivering high-quality, consistent, and efficient service to customers through daily interaction with clients, sales representatives...

Retail Customer Service Cashier

  • Holland, OH (20 miles from Wauseon, OH)
  • 9 days ago
  • Holland, OH (20 miles from Wauseon, OH)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Supervisor

  • Holland, OH (20 miles from Wauseon, OH)
  • 10 days ago
  • Holland, OH (20 miles from Wauseon, OH)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative (Bank Teller) - Full Time Various Locations

  • Maumee, OH (23 miles from Wauseon, OH)
  • 12 days ago
  • Maumee, OH (23 miles from Wauseon, OH)
  • 12 days ago

Requirements & Qualifications Education : High School Diploma Experience : Cash handling and customer service experience preferred....

Customer Service Representative

  • Bryan, OH (22 miles from Wauseon, OH)
  • 15 days ago
  • Bryan, OH (22 miles from Wauseon, OH)
  • 15 days ago

Scope and Responsibilities : The Customer Service Representative handles customer phone calls and manages accounts in order to provide complete customer service from receipt of order to final shipment...

Customer Service Associate - Customer Service Center

  • Defiance, OH (21 miles from Wauseon, OH)
  • 16 days ago
  • Defiance, OH (21 miles from Wauseon, OH)
  • 16 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Customer Service Representative - Float

  • Defiance, OH (21 miles from Wauseon, OH)
  • 26 days ago
  • Defiance, OH (21 miles from Wauseon, OH)
  • 26 days ago

Cash handling and customer service experience preferred....

Retail Customer Service Associate

  • Holland, OH (20 miles from Wauseon, OH)
  • 30+ days ago
  • Holland, OH (20 miles from Wauseon, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 E Mall Dr, Holland, OH 43528...

Lead Customer Service Representative, Full or Part Time

  • Waterville, OH (20 miles from Wauseon, OH)
  • 60+ days ago
  • Waterville, OH (20 miles from Wauseon, OH)
  • 60+ days ago

Store 4705671: 103 Anthony Wayne Trl, Waterville, Ohio 43566 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Bryan, OH (22 miles from Wauseon, OH)
  • 90+ days ago
  • Bryan, OH (22 miles from Wauseon, OH)
  • 90+ days ago

Store 4705633: 923 S Main St, Bryan, Ohio 43506 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Supervisor (Full-time)

  • Holland, OH (20 miles from Wauseon, OH)
  • 90+ days ago
  • Holland, OH (20 miles from Wauseon, OH)
  • 90+ days ago

Role models outstanding customer service....

Demographic Data for Wauseon, OH

Moving to Wauseon, OH? Find some basic demographic data about Wauseon, OH below.


Local
National
13,240
323
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wauseon, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wauseon, OH offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wauseon, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »