Customer Service Jobs in Warren, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Representative

  • Boardman, OH (17 miles from Warren, OH)
  • 23 hours ago
  • Boardman, OH (17 miles from Warren, OH)
  • 23 hours ago

The Customer Service position supports the customer base by teaching our customers and answering questions through various channels. This position reports to the Customer Service Team Lead....

Customer Service Representative Niles Location

  • Niles, OH (6 miles from Warren, OH)
  • 2 days ago
  • Niles, OH (6 miles from Warren, OH)
  • 2 days ago

Company: Youngstown Area GoodwillLocation: Niles, OHPosition: Customer Service Representative Job Description and expectations:-Report to store manager-Assist customers quickly and courteously in locating...

Customer Experience Associate - Moon

  • Sharon, PA (18 miles from Warren, OH)
  • 2 days ago
  • Sharon, PA (18 miles from Warren, OH)
  • 2 days ago

H-... Customer Experience Associate - Moon United States - Pennsylvania - CE Kelly Regular Part Time Job Description Responsible for driving the customer experience through proactive and customer...

Retail Customer Experience Associate, Eastwood Mall - Full Time

  • Niles, OH (6 miles from Warren, OH)
  • 5 days ago
  • Niles, OH (6 miles from Warren, OH)
  • 5 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Agent

  • Streetsboro, OH (24 miles from Warren, OH)
  • 6 days ago
  • Streetsboro, OH (24 miles from Warren, OH)
  • 6 days ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

Customer Service Associate

  • Boardman, OH (17 miles from Warren, OH)
  • 7 days ago
  • Boardman, OH (17 miles from Warren, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-Time Customer Service Representative

  • Boardman, OH (17 miles from Warren, OH)
  • 8 days ago
  • Boardman, OH (17 miles from Warren, OH)
  • 8 days ago

Part-Time Customer Service Representative Part-Time Customer Service Representative locations Boardman, OH time type Part time posted on Posted 3 Days Ago job requisition id R-1523 Are you the type...

Customer Service Representative

  • Warren, OH
  • 9 days ago
  • Warren, OH
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Specialist- (Part Time)

  • Boardman, OH (17 miles from Warren, OH)
  • 19 days ago
  • Boardman, OH (17 miles from Warren, OH)
  • 19 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Agent -2nd Shift

  • Streetsboro, OH (24 miles from Warren, OH)
  • 20 days ago
  • Streetsboro, OH (24 miles from Warren, OH)
  • 20 days ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

Customer Service Representative - Streetsboro - Part Time - Streetsboro, OH

  • Streetsboro, OH (24 miles from Warren, OH)
  • 22 days ago
  • Streetsboro, OH (24 miles from Warren, OH)
  • 22 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Retail Customer Service Associate

  • Warren, OH
  • 23 days ago
  • Warren, OH
  • 23 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...

Customer Service Representative

  • Rootstown, OH (19 miles from Warren, OH)
  • 24 days ago
  • Rootstown, OH (19 miles from Warren, OH)
  • 24 days ago

Store 4705360: 4307 State Route 44, Rootstown, Ohio 44272 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Salem, OH (22 miles from Warren, OH)
  • 24 days ago
  • Salem, OH (22 miles from Warren, OH)
  • 24 days ago

Store 4705731: 2762 E State st, Salem, Ohio 44460 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Randolph, OH (24 miles from Warren, OH)
  • 24 days ago
  • Randolph, OH (24 miles from Warren, OH)
  • 24 days ago

Store 4705363: 3966 Waterloo Rd, Randolph, Ohio 44265 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Warren, OH

Moving to Warren, OH? Find some basic demographic data about Warren, OH below.


Local
National
72,560
1,444
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Warren, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Warren, OH offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Warren, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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