Customer Service Jobs in Wadsworth, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Airport Customer Service Agent (United) - CAK
- North Canton, OH (24 miles from Wadsworth, OH)
- 19 hours ago
- North Canton, OH (24 miles from Wadsworth, OH)
- 19 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative - Internet/Voice
- North Canton, OH (24 miles from Wadsworth, OH)
- 21 hours ago
- North Canton, OH (24 miles from Wadsworth, OH)
- 21 hours ago
Then you'll thrive as a professional Customer Service Representative at Spectrum....
- Massillon, OH (21 miles from Wadsworth, OH)
- 22 hours ago
- Massillon, OH (21 miles from Wadsworth, OH)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Akron, OH (11 miles from Wadsworth, OH)
- 22 hours ago
- Akron, OH (11 miles from Wadsworth, OH)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brunswick, OH (12 miles from Wadsworth, OH)
- 1 day ago
- Brunswick, OH (12 miles from Wadsworth, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Customer Service Center
- Independence, OH (23 miles from Wadsworth, OH)
- 3 days ago
- Independence, OH (23 miles from Wadsworth, OH)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Experience Associate, Southpark Center - Full Time
- Strongsville, OH (17 miles from Wadsworth, OH)
- 4 days ago
- Strongsville, OH (17 miles from Wadsworth, OH)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Brunswick, OH (12 miles from Wadsworth, OH)
- 5 days ago
- Brunswick, OH (12 miles from Wadsworth, OH)
- 5 days ago
The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service....
Customer Service Representative - State Farm Agent Team Member
- Olmsted Falls, OH (23 miles from Wadsworth, OH)
- 5 days ago
- Olmsted Falls, OH (23 miles from Wadsworth, OH)
- 5 days ago
Previous customer service experience preferred....
Customer Service Representative
- Berea, OH (21 miles from Wadsworth, OH)
- 7 days ago
- Berea, OH (21 miles from Wadsworth, OH)
- 7 days ago
As a Customer Service Representative, you'll be the heart of our commitment to exceptional service and excellence....
Service Customer Care Representative / Dispatcher
- Cuyahoga Falls, OH (15 miles from Wadsworth, OH)
- 7 days ago
- Cuyahoga Falls, OH (15 miles from Wadsworth, OH)
- 7 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
- Hudson, OH (19 miles from Wadsworth, OH)
- 7 days ago
- Hudson, OH (19 miles from Wadsworth, OH)
- 7 days ago
What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....
Part-Time Customer Relations Specialist
- Brecksville, OH (18 miles from Wadsworth, OH)
- 8 days ago
- Brecksville, OH (18 miles from Wadsworth, OH)
- 8 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Overnight Lead Customer Service Representative
- Strongsville, OH (17 miles from Wadsworth, OH)
- 8 days ago
- Strongsville, OH (17 miles from Wadsworth, OH)
- 8 days ago
Store 2743086Q: 17573 Pearl Rd, Strongsville, Ohio 44136 Shift Availability Overnight Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Barberton, OH (7 miles from Wadsworth, OH)
- 8 days ago
- Barberton, OH (7 miles from Wadsworth, OH)
- 8 days ago
Store 4705594: 224 31st St SW, Barberton, Ohio 44203 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Wadsworth, OH
Moving to Wadsworth, OH? Find some basic demographic data about Wadsworth, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wadsworth, OH
Highest Education Level
Customer Services in Wadsworth, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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