Customer Service Jobs in Wadsworth, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Customer Service Representative

  • Twinsburg, OH (23 miles from Wadsworth, OH)
  • 22 hours ago
  • Twinsburg, OH (23 miles from Wadsworth, OH)
  • 22 hours ago

Ready to make an impact with exceptional customer service?...

Retail Customer Service Associate

  • Twinsburg, OH (23 miles from Wadsworth, OH)
  • 11 hours ago
  • Twinsburg, OH (23 miles from Wadsworth, OH)
  • 11 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Ohio)

  • Brooklyn Heights, OH (23 miles from Wadsworth, OH)
  • 1 day ago
  • Brooklyn Heights, OH (23 miles from Wadsworth, OH)
  • 1 day ago

Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....

Pharmacy Customer Service Associate

  • Parma, OH (22 miles from Wadsworth, OH)
  • 2 days ago
  • Parma, OH (22 miles from Wadsworth, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Broadview Heights, OH (17 miles from Wadsworth, OH)
  • 2 days ago
  • Broadview Heights, OH (17 miles from Wadsworth, OH)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Akron, OH (11 miles from Wadsworth, OH)
  • 3 days ago
  • Akron, OH (11 miles from Wadsworth, OH)
  • 3 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Greentown, OH (20 miles from Wadsworth, OH)
  • 4 days ago
  • Greentown, OH (20 miles from Wadsworth, OH)
  • 4 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

  • Berea, OH (21 miles from Wadsworth, OH)
  • 4 days ago
  • Berea, OH (21 miles from Wadsworth, OH)
  • 4 days ago

service and support....

Customer Service Associate

  • Parma, OH (22 miles from Wadsworth, OH)
  • 4 days ago
  • Parma, OH (22 miles from Wadsworth, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- United States

  • Stow, OH (17 miles from Wadsworth, OH)
  • 6 days ago
  • Stow, OH (17 miles from Wadsworth, OH)
  • 6 days ago

service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...

Customer Service Representative

  • Berea, OH (21 miles from Wadsworth, OH)
  • 7 days ago
  • Berea, OH (21 miles from Wadsworth, OH)
  • 7 days ago

We are looking for a Customer Service Representative working out of our Berea, OH facility....

Customer Service Associate - Temporary

  • Brunswick, OH (12 miles from Wadsworth, OH)
  • 7 days ago
  • Brunswick, OH (12 miles from Wadsworth, OH)
  • 7 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative I

  • Independence, OH (23 miles from Wadsworth, OH)
  • 8 days ago
  • Independence, OH (23 miles from Wadsworth, OH)
  • 8 days ago

As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....

Customer Service Representative- United States

  • Hudson, OH (19 miles from Wadsworth, OH)
  • 9 days ago
  • Hudson, OH (19 miles from Wadsworth, OH)
  • 9 days ago

service experience Must possess a strong customer orientation Must be extremely detail oriented Must possess strong time management skills Excellent interpersonal & communication skills Computer and...

Retail Customer Service Cashier

  • North Canton, OH (20 miles from Wadsworth, OH)
  • 10 days ago
  • North Canton, OH (20 miles from Wadsworth, OH)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Wadsworth, OH

Moving to Wadsworth, OH? Find some basic demographic data about Wadsworth, OH below.


Local
National
33,241
667
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wadsworth, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wadsworth, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wadsworth, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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