Customer Service Jobs in Uniontown, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Service Representative - Work From Home

  • North Canton, OH (8 miles from Uniontown, OH)
  • 3 hours ago
  • North Canton, OH (8 miles from Uniontown, OH)
  • 3 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Canton, OH (11 miles from Uniontown, OH)
  • 23 hours ago
  • Canton, OH (11 miles from Uniontown, OH)
  • 23 hours ago

Requirements: * Associate or bachelor's degree preferred but not required * Manufacturing experience strongly preferred * 1-3 years customer service experience required * Microsoft Office Suite - basic...

Lead Customer Service Representative

  • Wadsworth, OH (18 miles from Uniontown, OH)
  • 1 day ago
  • Wadsworth, OH (18 miles from Uniontown, OH)
  • 1 day ago

Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Representative

  • Hudson, OH (19 miles from Uniontown, OH)
  • 1 day ago
  • Hudson, OH (19 miles from Uniontown, OH)
  • 1 day ago

What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....

Customer Service Representative-10:00 AM - 6:30 PM

  • Stow, OH (14 miles from Uniontown, OH)
  • 2 days ago
  • Stow, OH (14 miles from Uniontown, OH)
  • 2 days ago

Customer Service Representative Shift: 10:00 AM - 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • North Canton, OH (8 miles from Uniontown, OH)
  • 3 days ago
  • North Canton, OH (8 miles from Uniontown, OH)
  • 3 days ago

Professional verbal and written communication Strong customer service advocacy and problem-solving skills...

Customer Service Associate

  • Stow, OH (14 miles from Uniontown, OH)
  • 3 days ago
  • Stow, OH (14 miles from Uniontown, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Canton, OH (11 miles from Uniontown, OH)
  • 3 days ago
  • Canton, OH (11 miles from Uniontown, OH)
  • 3 days ago

Monday-Friday (9:30am-6pm) *Fully Onsite* -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic calls...

Customer Service Representative Part Time

  • Akron, OH (7 miles from Uniontown, OH)
  • 4 days ago
  • Akron, OH (7 miles from Uniontown, OH)
  • 4 days ago

Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....

Customer Service Associate - Temporary

  • Kent, OH (13 miles from Uniontown, OH)
  • 4 days ago
  • Kent, OH (13 miles from Uniontown, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Massillon, OH (10 miles from Uniontown, OH)
  • 5 days ago
  • Massillon, OH (10 miles from Uniontown, OH)
  • 5 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Healthcare Customer Service Representative - Remote

  • Akron, OH (7 miles from Uniontown, OH)
  • 7 days ago
  • Akron, OH (7 miles from Uniontown, OH)
  • 7 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Copley, OH (14 miles from Uniontown, OH)
  • 7 days ago
  • Copley, OH (14 miles from Uniontown, OH)
  • 7 days ago

Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....

On Site Bilingual Customer Service Representative

  • Stow, OH (14 miles from Uniontown, OH)
  • 8 days ago
  • Stow, OH (14 miles from Uniontown, OH)
  • 8 days ago

On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...

Customer Service Agent, Cross Functional (Full-Time)

  • North Canton, OH (8 miles from Uniontown, OH)
  • 9 days ago
  • North Canton, OH (8 miles from Uniontown, OH)
  • 9 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Demographic Data for Uniontown, OH

Moving to Uniontown, OH? Find some basic demographic data about Uniontown, OH below.


Local
National
29,008
582
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Uniontown, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Uniontown, OH offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Uniontown, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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