Customer Service Jobs in Troy, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 10 days ago
- Vandalia, OH (10 miles from Troy, OH)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Fairborn, OH (17 miles from Troy, OH)
- 15 hours ago
- Fairborn, OH (17 miles from Troy, OH)
- 15 hours ago
What You’ll Do: Provide unmatched customer service....
Dispensary Associate-FT (Piqua)
- Piqua, OH (9 miles from Troy, OH)
- 8 days ago
- Piqua, OH (9 miles from Troy, OH)
- 8 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- West Carrollton, OH (22 miles from Troy, OH)
- 8 days ago
- West Carrollton, OH (22 miles from Troy, OH)
- 8 days ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
We're seeking a Dealer Analyst (Customer Service Representative) to work at a premier auto manufacturer in Troy, OH. Sound good? Take a closer look below....
Were seeking a Dealer Analyst (Customer Service Representative) to work at a premier auto manufacturer in Troy, OH. Sound good? Take a closer look below....
Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street
- Dayton, OH (16 miles from Troy, OH)
- 9 days ago
- Dayton, OH (16 miles from Troy, OH)
- 9 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative - Weekend Shift!
- Vandalia, OH (10 miles from Troy, OH)
- 10 days ago
- Vandalia, OH (10 miles from Troy, OH)
- 10 days ago
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio! This role is for the Weekend Shift!...
- Moraine, OH (22 miles from Troy, OH)
- 13 days ago
- Moraine, OH (22 miles from Troy, OH)
- 13 days ago
Excellent telephone communication and customer service skills. Ability to work independently and as part of a team....
HYBRID Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 16 days ago
- Vandalia, OH (10 miles from Troy, OH)
- 16 days ago
Immediate Opening for a HYBRID Customer Service Representative role in Vandalia, Ohio!...
Customer Service Representative
- Sidney, OH (17 miles from Troy, OH)
- 16 days ago
- Sidney, OH (17 miles from Troy, OH)
- 16 days ago
Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....
Customer Service Representative - Springfield Downtown Office
- Springfield, OH (21 miles from Troy, OH)
- 21 days ago
- Springfield, OH (21 miles from Troy, OH)
- 21 days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
- Kettering, OH (21 miles from Troy, OH)
- 21 days ago
- Kettering, OH (21 miles from Troy, OH)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Fueler/Washer
- Piqua, OH (9 miles from Troy, OH)
- 21 days ago
- Piqua, OH (9 miles from Troy, OH)
- 21 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Demographic Data for Troy, OH
Moving to Troy, OH? Find some basic demographic data about Troy, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Troy, OH
Highest Education Level
Customer Services in Troy, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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