Customer Service Jobs in Troy, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Kettering, OH (21 miles from Troy, OH)
- 15 hours ago
- Kettering, OH (21 miles from Troy, OH)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Huber Heights, OH (13 miles from Troy, OH)
- 1 day ago
- Huber Heights, OH (13 miles from Troy, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fairborn, OH (17 miles from Troy, OH)
- 1 day ago
- Fairborn, OH (17 miles from Troy, OH)
- 1 day ago
What You’ll Do: Provide unmatched customer service....
Customer Service Representative
- Kettering, OH (21 miles from Troy, OH)
- 6 days ago
- Kettering, OH (21 miles from Troy, OH)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Dayton, OH (13 miles from Troy, OH)
- 9 days ago
- Dayton, OH (13 miles from Troy, OH)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Dayton, OH (19 miles from Troy, OH)
- 10 days ago
- Dayton, OH (19 miles from Troy, OH)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Huber Heights, OH (13 miles from Troy, OH)
- 11 days ago
- Huber Heights, OH (13 miles from Troy, OH)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Kettering, OH (21 miles from Troy, OH)
- 13 days ago
- Kettering, OH (21 miles from Troy, OH)
- 13 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Trotwood, OH (17 miles from Troy, OH)
- 22 days ago
- Trotwood, OH (17 miles from Troy, OH)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Moraine, OH (22 miles from Troy, OH)
- 27 days ago
- Moraine, OH (22 miles from Troy, OH)
- 27 days ago
Excellent telephone communication and customer service skills. Ability to work independently and as part of a team....
Customer Service Associate - Weekend Availability
- Huber Heights, OH (13 miles from Troy, OH)
- 30+ days ago
- Huber Heights, OH (13 miles from Troy, OH)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products....
Medical Equipment Customer Service Representative
- Englewood, OH (12 miles from Troy, OH)
- 45+ days ago
- Englewood, OH (12 miles from Troy, OH)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 45+ days ago
- Vandalia, OH (10 miles from Troy, OH)
- 45+ days ago
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Customer Service Representative- Order Entry
- Brookville, OH (17 miles from Troy, OH)
- 45+ days ago
- Brookville, OH (17 miles from Troy, OH)
- 45+ days ago
Overview Summary The Customer Service Representative is responsible for the processing of orders received from customers by telephone, fax, e-mail, and portals....
Demographic Data for Troy, OH
Moving to Troy, OH? Find some basic demographic data about Troy, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Troy, OH
Highest Education Level
Customer Services in Troy, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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