Customer Service Jobs in Toledo, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - 2nd Shift
- Perrysburg, OH (8 miles from Toledo, OH)
- 16 hours ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 16 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Pharmacy Customer Service Associate
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Associate
- Holland, OH (10 miles from Toledo, OH)
- 2 days ago
- Holland, OH (10 miles from Toledo, OH)
- 2 days ago
service responsibilities in a Call Center environment and/or face-to-face customer service responsibilities A general knowledge and application of data entry, general typing or PC activities A consistent...
Remote WorkCustomer Service Associate - Temporary
- Oregon, OH (2 miles from Toledo, OH)
- 5 days ago
- Oregon, OH (2 miles from Toledo, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Key Responsibilities: Customer Service & Relationship Building: Deliver consistent, proactive service; build trust and close relationships with customers to ensure satisfaction and gather market insights...
Customer Service Representative - West Suburban Animal Hospital
- Toledo, OH
- 8 days ago
- Toledo, OH
- 8 days ago
We're looking for a Customer Service Representative to bring warmth, efficiency, and energy to our front desk and help make every visit a positive one....
Cashier/Customer Service Representative
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
Cashier / Customer Service Representative True North - : [Retail Cashier / Team Member] As a Cashier/Customer Service Representative at True North, you'll: Handle customer transactions efficiently and...
Customer Service Representative
- Monroe, MI (18 miles from Toledo, OH)
- 9 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 9 days ago
Monroe Street, Monroe, Michigan 48162 Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Bowling Green, OH (18 miles from Toledo, OH)
- 10 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 10 days ago
Store 4705672: 1602 E Wooster St, Bowling Green, Ohio 43402 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...
- Dundee, MI (21 miles from Toledo, OH)
- 10 days ago
- Dundee, MI (21 miles from Toledo, OH)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Part-Time)
- Perrysburg, OH (8 miles from Toledo, OH)
- 14 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 14 days ago
Overview Shift Available: 10:00 AM - 4:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate...
Customer Service Representative Tier 1
- Monroe, MI (18 miles from Toledo, OH)
- 18 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 18 days ago
JOB DESCRIPTION JOB TITLE: Customer Service Representative – Level 1 REPORTS TO: Customer Service Supervisor DEPARTMENT: Customer Service NUMBER OF POSITION: 1 TRAINING PERIOD: Approx....
Customer Service Representative - Bowling Green
- Bowling Green, OH (18 miles from Toledo, OH)
- 21 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 21 days ago
Cash handling and customer service experience preferred....
Store 4705722: 305 Clayton St, Toledo, Ohio 43604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Toledo, OH
Highest Education Level
Customer Services in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »