Customer Service Jobs in Toledo, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Maumee, OH (8 miles from Toledo, OH)
- 4 hours ago
- Maumee, OH (8 miles from Toledo, OH)
- 4 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkCustomer Service Representative
- Northwood, OH (2 miles from Toledo, OH)
- 22 hours ago
- Northwood, OH (2 miles from Toledo, OH)
- 22 hours ago
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oregon, OH (2 miles from Toledo, OH)
- 5 days ago
- Oregon, OH (2 miles from Toledo, OH)
- 5 days ago
Store 4705634: 401 S Wheeling St, Oregon, Ohio 43616 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Stony Ridge, OH (10 miles from Toledo, OH)
- 6 days ago
- Stony Ridge, OH (10 miles from Toledo, OH)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative Starting Wage: $17/hr - $18/hr Hours: 8 a.m. – 4:30 p.m., Mon- Fri Location: Toledo, OH Skills Needed: Past Customer Service experience, primarily on phones & through...
Retail Customer Service Cashier
- Monroe, MI (21 miles from Toledo, OH)
- 9 days ago
- Monroe, MI (21 miles from Toledo, OH)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service....
Join Us & Lead the Future of Customer Service!...
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Genoa, OH (12 miles from Toledo, OH)
- 14 days ago
- Genoa, OH (12 miles from Toledo, OH)
- 14 days ago
We're looking for a friendly, reliable, and solution-oriented **Customer Service Representative** to be the first point of contact for our clients....
Customer Service Representative
- Monroe, MI (18 miles from Toledo, OH)
- 15 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 15 days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative
- Bowling Green, OH (18 miles from Toledo, OH)
- 15 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 15 days ago
Fire Protection Customer Service Representative****Who are we?**?A-Gas is a global leader in Lifecycle Refrigerant Management....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Toledo, OH
Highest Education Level
Customer Services in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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