Customer Service Jobs in Strongsville, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate - Part-time
- Trulieve
- Lorain, OH (22 miles from Strongsville, OH)
- 8 hours ago
- Lorain, OH (22 miles from Strongsville, OH)
- 8 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
In Person Part TimePharmacy Customer Service Associate
- Walgreens
- North Olmsted, OH (9 miles from Strongsville, OH)
- 16 hours ago
- North Olmsted, OH (9 miles from Strongsville, OH)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Experience Associate, Pathway
- Robinhood
- Westlake, OH (11 miles from Strongsville, OH)
- 22 hours ago
- Westlake, OH (11 miles from Strongsville, OH)
- 22 hours ago
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The...
In PersonCustomer Service Associate - Temporary
- Walgreens
- Cleveland Heights, OH (17 miles from Strongsville, OH)
- 1 day ago
- Cleveland Heights, OH (17 miles from Strongsville, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryProduct Support Customer Service Representative
- Sherwin Williams
- Cleveland, OH (14 miles from Strongsville, OH)
- 2 days ago
- Cleveland, OH (14 miles from Strongsville, OH)
- 2 days ago
service, retail, or sales Must be comfortable to communicate multiple platforms (e.g. phone, fax, and email) Must have at least one (1) year of working experience with effective customer service, problem...
HybridCustomer Service Representative
- Circle K
- Chagrin Falls, OH (23 miles from Strongsville, OH)
- 2 days ago
- Chagrin Falls, OH (23 miles from Strongsville, OH)
- 2 days ago
service in a courteous, friendly and attentive manner....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Brunswick, OH (5 miles from Strongsville, OH)
- 3 days ago
- Brunswick, OH (5 miles from Strongsville, OH)
- 3 days ago
service in a courteous, friendly and attentive manner....
In Person- DollarTree
- Euclid, OH (23 miles from Strongsville, OH)
- 5 days ago
- Euclid, OH (23 miles from Strongsville, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonLead Customer Service Representative
- Circle K Stores, Inc.
- South Euclid, OH (18 miles from Strongsville, OH)
- 8 days ago
- South Euclid, OH (18 miles from Strongsville, OH)
- 8 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonLead Customer Service Representative
- Circle K
- Twinsburg, OH (19 miles from Strongsville, OH)
- 8 days ago
- Twinsburg, OH (19 miles from Strongsville, OH)
- 8 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Representative (Limited Part-Time Nights)
- Mustard Seed Market & Cafe
- Akron, OH (23 miles from Strongsville, OH)
- 12 days ago
- Akron, OH (23 miles from Strongsville, OH)
- 12 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
In Person Part TimePharmacy Customer Service Associate
- Walgreen Co.
- Cleveland, OH (14 miles from Strongsville, OH)
- 12 days ago
- Cleveland, OH (14 miles from Strongsville, OH)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Sales / Customer Service Representative
- Lamont & Scott Marketing Group
- Akron, OH (23 miles from Strongsville, OH)
- 13 days ago
- Akron, OH (23 miles from Strongsville, OH)
- 13 days ago
Job Description We are currently looking for Candidates in the combination role of Customer Service, Sales and Retail to start Immediately in the Akron area!...
In PersonRetail - Customer Service - Sales - Management
- Lamont & Scott Marketing Group
- Akron, OH (23 miles from Strongsville, OH)
- 13 days ago
- Akron, OH (23 miles from Strongsville, OH)
- 13 days ago
Job Description Retail - Customer Service - Sales - Management We are looking for candidates with experience in the retail and customer service industries to fill a management training position....
In Person- DollarTree
- Aurora, OH (24 miles from Strongsville, OH)
- 14 days ago
- Aurora, OH (24 miles from Strongsville, OH)
- 14 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDemographic Data for Strongsville, OH
Moving to Strongsville, OH? Find some basic demographic data about Strongsville, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Strongsville, OH
Highest Education Level
Customer Services in Strongsville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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