Customer Service Jobs in Strongsville, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 84 Jobs

Customer Service Representative

  • Avon, OH (14 miles from Strongsville, OH)
  • 8 hours ago
  • Avon, OH (14 miles from Strongsville, OH)
  • 8 hours ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 8 hours ago
  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 8 hours ago

Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 12 hours ago
  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 12 hours ago

Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Customer Service Representative

  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 12 hours ago
  • North Olmsted, OH (9 miles from Strongsville, OH)
  • 12 hours ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Customer Service Representative - Part-Time

  • Cleveland, OH (14 miles from Strongsville, OH)
  • 19 hours ago
  • Cleveland, OH (14 miles from Strongsville, OH)
  • 19 hours ago

service....

Customer Service Representative (Ohio)

  • Brooklyn Heights, OH (10 miles from Strongsville, OH)
  • 19 hours ago
  • Brooklyn Heights, OH (10 miles from Strongsville, OH)
  • 19 hours ago

Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....

Pharmacy Customer Service Associate

  • Elyria, OH (16 miles from Strongsville, OH)
  • 19 hours ago
  • Elyria, OH (16 miles from Strongsville, OH)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Sheffield Lake, OH (18 miles from Strongsville, OH)
  • 1 day ago
  • Sheffield Lake, OH (18 miles from Strongsville, OH)
  • 1 day ago

guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...

Amazon Locker+ Customer Service Associate

  • Bedford, OH (15 miles from Strongsville, OH)
  • 1 day ago
  • Bedford, OH (15 miles from Strongsville, OH)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Lakewood, OH (11 miles from Strongsville, OH)
  • 1 day ago
  • Lakewood, OH (11 miles from Strongsville, OH)
  • 1 day ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Cleveland, OH (7 miles from Strongsville, OH)
  • 1 day ago
  • Cleveland, OH (7 miles from Strongsville, OH)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Akron, OH (23 miles from Strongsville, OH)
  • 2 days ago
  • Akron, OH (23 miles from Strongsville, OH)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Part-Time Core:tech Customer Service Representative, College Bookstore

  • Elyria, OH (16 miles from Strongsville, OH)
  • 2 days ago
  • Elyria, OH (16 miles from Strongsville, OH)
  • 2 days ago

Part-Time Core:tech Customer Service Representative, College Bookstore 4.2 4.2 out of 5 stars 1005 North Abbe Rd, Elyria, OH 44035 Core:Tech is a technology store located inside Commodore Books & More...

Customer Service Associate - Temporary

  • Cleveland, OH (14 miles from Strongsville, OH)
  • 2 days ago
  • Cleveland, OH (14 miles from Strongsville, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • North Ridgeville, OH (16 miles from Strongsville, OH)
  • 2 days ago
  • North Ridgeville, OH (16 miles from Strongsville, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Strongsville, OH

Moving to Strongsville, OH? Find some basic demographic data about Strongsville, OH below.

Local
National
46,568
1,304
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Strongsville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Strongsville, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Strongsville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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