Customer Service Jobs in Springfield, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Xenia, OH (17 miles from Springfield, OH)
- 4 days ago
- Xenia, OH (17 miles from Springfield, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Jeffersonville, OH (22 miles from Springfield, OH)
- 6 days ago
- Jeffersonville, OH (22 miles from Springfield, OH)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (23 miles from Springfield, OH)
- 7 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Huber Heights, OH (16 miles from Springfield, OH)
- 9 days ago
- Huber Heights, OH (16 miles from Springfield, OH)
- 9 days ago
Position Description: The Customer Service Representative acts as the liaison between the customer and the company....
Customer Service Representative - Bookstore and Supply Room (Part-Time)
- Troy, OH (21 miles from Springfield, OH)
- 10 days ago
- Troy, OH (21 miles from Springfield, OH)
- 10 days ago
SUMMARY This position will assist the full-time Customer Service Representative responsible for all bookstore and supply store functions....
Customer Service Representative
- Troy, OH (21 miles from Springfield, OH)
- 12 days ago
- Troy, OH (21 miles from Springfield, OH)
- 12 days ago
The position requires a highly organized individual capable of multitasking in a fast-paced customer service environment....
Client Service Representative (CSR)
- Beavercreek, OH (23 miles from Springfield, OH)
- 18 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 18 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Dayton, OH (16 miles from Springfield, OH)
- 20 days ago
- Dayton, OH (16 miles from Springfield, OH)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Beavercreek, OH (23 miles from Springfield, OH)
- 24 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 24 days ago
Possess telephone charisma and excellent communication and customer service skills. Must demonstrate a friendly helpful manner and individual responsibility and accountability. Qualifications...
Retail Customer Service Associate
- Beavercreek, OH (23 miles from Springfield, OH)
- 30+ days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Kettering, OH (24 miles from Springfield, OH)
- 45+ days ago
- Kettering, OH (24 miles from Springfield, OH)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - PT
- Vandalia, OH (22 miles from Springfield, OH)
- 90+ days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 90+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (22 miles from Springfield, OH)
- 90+ days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 90+ days ago
service....
Retail Customer Service Specialist
- Beavercreek, OH (23 miles from Springfield, OH)
- 90+ days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 90+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Springfield, OH
Moving to Springfield, OH? Find some basic demographic data about Springfield, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, OH
Highest Education Level
Customer Services in Springfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »