Customer Service Jobs in Orrville, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Lead Customer Service Representative

  • Wadsworth, OH (16 miles from Orrville, OH)
  • 6 hours ago
  • Wadsworth, OH (16 miles from Orrville, OH)
  • 6 hours ago

Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Tuscarawas County Region

  • Millersburg, OH (21 miles from Orrville, OH)
  • 19 hours ago
  • Millersburg, OH (21 miles from Orrville, OH)
  • 19 hours ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Service Representative

  • North Canton, OH (19 miles from Orrville, OH)
  • 2 days ago
  • North Canton, OH (19 miles from Orrville, OH)
  • 2 days ago

Professional verbal and written communication Strong customer service advocacy and problem-solving skills...

Bilingual Customer Service Representative

  • Canton, OH (20 miles from Orrville, OH)
  • 2 days ago
  • Canton, OH (20 miles from Orrville, OH)
  • 2 days ago

Monday-Friday (9:30am-6pm) *Fully Onsite* -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic calls...

Customer Service Associate

  • Fairlawn, OH (23 miles from Orrville, OH)
  • 3 days ago
  • Fairlawn, OH (23 miles from Orrville, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Part Time

  • Akron, OH (19 miles from Orrville, OH)
  • 3 days ago
  • Akron, OH (19 miles from Orrville, OH)
  • 3 days ago

Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....

Retail Customer Service Supervisor

  • Massillon, OH (14 miles from Orrville, OH)
  • 4 days ago
  • Massillon, OH (14 miles from Orrville, OH)
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate - Temporary

  • North Canton, OH (19 miles from Orrville, OH)
  • 5 days ago
  • North Canton, OH (19 miles from Orrville, OH)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Remote

  • Akron, OH (19 miles from Orrville, OH)
  • 6 days ago
  • Akron, OH (19 miles from Orrville, OH)
  • 6 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Copley, OH (19 miles from Orrville, OH)
  • 6 days ago
  • Copley, OH (19 miles from Orrville, OH)
  • 6 days ago

Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....

Customer Service Agent, Cross Functional (Full-Time)

  • North Canton, OH (19 miles from Orrville, OH)
  • 7 days ago
  • North Canton, OH (19 miles from Orrville, OH)
  • 7 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Agent

  • North Canton, OH (19 miles from Orrville, OH)
  • 9 days ago
  • North Canton, OH (19 miles from Orrville, OH)
  • 9 days ago

Qualifications: High School Diploma or GED Equivalent required. 2+ years of experience in a customer service role. Call Center experience preferred....

Dispensary Associate

  • Canton, OH (20 miles from Orrville, OH)
  • 14 days ago
  • Canton, OH (20 miles from Orrville, OH)
  • 14 days ago

The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...

Customer Service Representative

  • Rittman, OH (9 miles from Orrville, OH)
  • 14 days ago
  • Rittman, OH (9 miles from Orrville, OH)
  • 14 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • North Canton, OH (19 miles from Orrville, OH)
  • 15 days ago
  • North Canton, OH (19 miles from Orrville, OH)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Orrville, OH

Moving to Orrville, OH? Find some basic demographic data about Orrville, OH below.


Local
National
13,723
331
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Orrville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orrville, OH offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orrville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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