Customer Service Jobs in Orrville, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Wadsworth, OH (16 miles from Orrville, OH)
- 6 hours ago
- Wadsworth, OH (16 miles from Orrville, OH)
- 6 hours ago
Store 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Tuscarawas County Region
- Millersburg, OH (21 miles from Orrville, OH)
- 19 hours ago
- Millersburg, OH (21 miles from Orrville, OH)
- 19 hours ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- North Canton, OH (19 miles from Orrville, OH)
- 2 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 2 days ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Bilingual Customer Service Representative
- Canton, OH (20 miles from Orrville, OH)
- 2 days ago
- Canton, OH (20 miles from Orrville, OH)
- 2 days ago
Monday-Friday (9:30am-6pm) *Fully Onsite* -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic calls...
- Fairlawn, OH (23 miles from Orrville, OH)
- 3 days ago
- Fairlawn, OH (23 miles from Orrville, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Part Time
- Akron, OH (19 miles from Orrville, OH)
- 3 days ago
- Akron, OH (19 miles from Orrville, OH)
- 3 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
Retail Customer Service Supervisor
- Massillon, OH (14 miles from Orrville, OH)
- 4 days ago
- Massillon, OH (14 miles from Orrville, OH)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Associate - Temporary
- North Canton, OH (19 miles from Orrville, OH)
- 5 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Customer Service Representative - Remote
- Akron, OH (19 miles from Orrville, OH)
- 6 days ago
- Akron, OH (19 miles from Orrville, OH)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Copley, OH (19 miles from Orrville, OH)
- 6 days ago
- Copley, OH (19 miles from Orrville, OH)
- 6 days ago
Your New Role As our Customer Service Representative in Copley, OH, you will be the backbone of our operations....
Customer Service Agent, Cross Functional (Full-Time)
- North Canton, OH (19 miles from Orrville, OH)
- 7 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 7 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
- North Canton, OH (19 miles from Orrville, OH)
- 9 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 9 days ago
Qualifications: High School Diploma or GED Equivalent required. 2+ years of experience in a customer service role. Call Center experience preferred....
- Canton, OH (20 miles from Orrville, OH)
- 14 days ago
- Canton, OH (20 miles from Orrville, OH)
- 14 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative
- Rittman, OH (9 miles from Orrville, OH)
- 14 days ago
- Rittman, OH (9 miles from Orrville, OH)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- North Canton, OH (19 miles from Orrville, OH)
- 15 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Orrville, OH
Moving to Orrville, OH? Find some basic demographic data about Orrville, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orrville, OH
Highest Education Level
Customer Services in Orrville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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