Customer Service Jobs in Oberlin, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Sheffield Village, OH (7 miles from Oberlin, OH)
- 5 hours ago
- Sheffield Village, OH (7 miles from Oberlin, OH)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5225 Cobblestone Rd, Sheffield Village...
- Westlake, OH (18 miles from Oberlin, OH)
- 1 day ago
- Westlake, OH (18 miles from Oberlin, OH)
- 1 day ago
service experience, preferably in the retirement or financial services industry High School Diploma or equivalent Associate degree preferred PROFESSIONAL CERTIFICATIONS None required TECHNICAL SKILLS...
- Middleburg Heights, OH (23 miles from Oberlin, OH)
- 1 day ago
- Middleburg Heights, OH (23 miles from Oberlin, OH)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Work From Home
- Westlake, OH (18 miles from Oberlin, OH)
- 1 day ago
- Westlake, OH (18 miles from Oberlin, OH)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkSenior Customer Service Representative
- Lorain, OH (11 miles from Oberlin, OH)
- 7 days ago
- Lorain, OH (11 miles from Oberlin, OH)
- 7 days ago
Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. Receive...
- North Olmsted, OH (17 miles from Oberlin, OH)
- 10 days ago
- North Olmsted, OH (17 miles from Oberlin, OH)
- 10 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you....
Customer Service Representative
- Lorain, OH (11 miles from Oberlin, OH)
- 10 days ago
- Lorain, OH (11 miles from Oberlin, OH)
- 10 days ago
What Do IAA Customer Service Reps Do?...
- Avon, OH (15 miles from Oberlin, OH)
- 16 days ago
- Avon, OH (15 miles from Oberlin, OH)
- 16 days ago
JOB REQUIREMENTS High School Graduate/GED, college preferred 3+ years experience in customer service, supply chain, or logistics Strong computer and data entry (alpha/numeric) skills....
- Parma Heights, OH (23 miles from Oberlin, OH)
- 16 days ago
- Parma Heights, OH (23 miles from Oberlin, OH)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rocky River, OH (23 miles from Oberlin, OH)
- 17 days ago
- Rocky River, OH (23 miles from Oberlin, OH)
- 17 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....
Retail Customer Service Team Member-Mornings, Afternoons
- Avon, OH (15 miles from Oberlin, OH)
- 17 days ago
- Avon, OH (15 miles from Oberlin, OH)
- 17 days ago
Store - CLEV-AVON, OH Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Parma Heights, OH (23 miles from Oberlin, OH)
- 18 days ago
- Parma Heights, OH (23 miles from Oberlin, OH)
- 18 days ago
Store 2743236: 6720 West 130th Street, Parma Heights, Ohio 44130 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Amherst, OH (5 miles from Oberlin, OH)
- 22 days ago
- Amherst, OH (5 miles from Oberlin, OH)
- 22 days ago
Service Associate ll processes transactions routed to designated customer service desks within the case management system....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Fairview Park, OH (22 miles from Oberlin, OH)
- 23 days ago
- Fairview Park, OH (22 miles from Oberlin, OH)
- 23 days ago
Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Fairview Park, OH (22 miles from Oberlin, OH)
- 24 days ago
- Fairview Park, OH (22 miles from Oberlin, OH)
- 24 days ago
Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Oberlin, OH
Moving to Oberlin, OH? Find some basic demographic data about Oberlin, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oberlin, OH
Highest Education Level
Customer Services in Oberlin, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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