Customer Service Jobs in Norwood, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Service Representative - Covington, KY

  • Covington, KY (7 miles from Norwood, OH)
  • 8 hours ago
  • Covington, KY (7 miles from Norwood, OH)
  • 8 hours ago

The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Dry Cleaners - Counter Customer Service associate

  • Cincinnati, OH
  • 9 hours ago
  • Cincinnati, OH
  • 9 hours ago

employment type: job title: Dry Cleaners - Counter Customer Service associate We have multiple opening in our Dry Cleaning stores part time Counter Customer Service associate....

Client Service Representative

  • Cincinnati, OH
  • 14 hours ago
  • Cincinnati, OH
  • 14 hours ago

Job Summary Under direction from the Client Service Supervisor the Customer Service Representative (CSR) is responsible for providing exceptional client service....

Customer Service Representative - PT

  • Hebron, KY (14 miles from Norwood, OH)
  • 1 day ago
  • Hebron, KY (14 miles from Norwood, OH)
  • 1 day ago

service....

Pharmacy Customer Service Associate

  • Cincinnati, OH
  • 1 day ago
  • Cincinnati, OH
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Mason, OH (15 miles from Norwood, OH)
  • 2 days ago
  • Mason, OH (15 miles from Norwood, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PL Account Manager / Customer Service Representative

  • Montgomery, OH (12 miles from Norwood, OH)
  • 2 days ago
  • Montgomery, OH (12 miles from Norwood, OH)
  • 2 days ago

Job Description: PL Account Manager / Customer Service Representative Location: Montgomery and Milford, OH Supervisor: Michael Rice Status: Salary Purpose: Support and service Personal Lines insurance...

Customer Service Representative -Hybrid

  • West Chester, OH (12 miles from Norwood, OH)
  • 2 days ago
  • West Chester, OH (12 miles from Norwood, OH)
  • 2 days ago

As a Customer Service Representative, you will be a part of an amazing company culture....

Customer Care Representative II

  • Mason, OH (15 miles from Norwood, OH)
  • 3 days ago
  • Mason, OH (15 miles from Norwood, OH)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Associate

  • Liberty Township, OH (19 miles from Norwood, OH)
  • 3 days ago
  • Liberty Township, OH (19 miles from Norwood, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH
  • 4 days ago
  • Cincinnati, OH
  • 4 days ago

Reports directlyto the Customer Service Supervisor....

Remote Work

Claims Customer Service Representative

  • Amelia, OH (16 miles from Norwood, OH)
  • 4 days ago
  • Amelia, OH (16 miles from Norwood, OH)
  • 4 days ago

Our client is looking to hire Claims Customer Service Representatives to work remote in Washington State or Oregon....

Customer Experience Associate - Work From Home

  • Lebanon, OH (23 miles from Norwood, OH)
  • 4 days ago
  • Lebanon, OH (23 miles from Norwood, OH)
  • 4 days ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Customer Service Representative - Sharonville, OH

  • Cincinnati, OH
  • 9 days ago
  • Cincinnati, OH
  • 9 days ago

*Strong customer service background required....

Remote --- Customer Service Representative

  • Hamilton, OH (18 miles from Norwood, OH)
  • 10 days ago
  • Hamilton, OH (18 miles from Norwood, OH)
  • 10 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Demographic Data for Norwood, OH

Moving to Norwood, OH? Find some basic demographic data about Norwood, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Norwood, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Norwood, OH offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Norwood, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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