Customer Service Jobs in Norwood, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Hebron, KY (14 miles from Norwood, OH)
- 11 days ago
- Hebron, KY (14 miles from Norwood, OH)
- 11 days ago
service....
Customer Service Representative
- Fairfield, OH (18 miles from Norwood, OH)
- 29 days ago
- Fairfield, OH (18 miles from Norwood, OH)
- 29 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- West Chester, OH (12 miles from Norwood, OH)
- 6 hours ago
- West Chester, OH (12 miles from Norwood, OH)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Corporate - Customer Service Representative
- Mason, OH (15 miles from Norwood, OH)
- 9 hours ago
- Mason, OH (15 miles from Norwood, OH)
- 9 hours ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Order Processing Customer Service Representative
- Cincinnati, OH
- 15 hours ago
- Cincinnati, OH
- 15 hours ago
along with excellent customer service skills.Ability to read, underst...
Customer Service Representative
- Elsmere, KY (13 miles from Norwood, OH)
- 17 hours ago
- Elsmere, KY (13 miles from Norwood, OH)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative- Entry Level
- Wilder, KY (6 miles from Norwood, OH)
- 19 hours ago
- Wilder, KY (6 miles from Norwood, OH)
- 19 hours ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative This position is a critical member of the Mike Albert Fleet Solutions (MAFS) support organization, responsible for managing and executing client service requests with...
Customer Service Representative - Cosmetics
- Mason, OH (15 miles from Norwood, OH)
- 2 days ago
- Mason, OH (15 miles from Norwood, OH)
- 2 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Customer Service Representative
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
Store 4702227: 1202 Eads Parkway E, E Lawrenceburg, Indiana 47025 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Afternoons
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
Store 4702227: 1202 Eads Parkway E, E Lawrenceburg, Indiana 47025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
- Lawrenceburg, IN (23 miles from Norwood, OH)
- 3 days ago
Store 4702227: 1202 Eads Parkway E, E Lawrenceburg, Indiana 47025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Florence, KY (14 miles from Norwood, OH)
- 3 days ago
- Florence, KY (14 miles from Norwood, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative III
- Mason, OH (15 miles from Norwood, OH)
- 3 days ago
- Mason, OH (15 miles from Norwood, OH)
- 3 days ago
Call center customer service experience preferred. Natural problem solving and technical skills....
Customer Service Representative
- Mason, OH (15 miles from Norwood, OH)
- 4 days ago
- Mason, OH (15 miles from Norwood, OH)
- 4 days ago
Requisition Number: 202436 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Demographic Data for Norwood, OH
Moving to Norwood, OH? Find some basic demographic data about Norwood, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norwood, OH
Highest Education Level
Customer Services in Norwood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Filing
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »