Customer Service Jobs in Northwood, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Toledo, OH (2 miles from Northwood, OH)
- 2 days ago
- Toledo, OH (2 miles from Northwood, OH)
- 2 days ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
Summer Customer Service Representative - Float
- Bowling Green, OH (20 miles from Northwood, OH)
- 4 days ago
- Bowling Green, OH (20 miles from Northwood, OH)
- 4 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Associate
- Holland, OH (12 miles from Northwood, OH)
- 6 days ago
- Holland, OH (12 miles from Northwood, OH)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 E Mall Dr, Holland, OH 43528...
Customer Service Representative
- Toledo, OH (2 miles from Northwood, OH)
- 12 days ago
- Toledo, OH (2 miles from Northwood, OH)
- 12 days ago
Qualifications Customer service experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work...
Customer Service Representative - Financial
- Toledo, OH (2 miles from Northwood, OH)
- 14 days ago
- Toledo, OH (2 miles from Northwood, OH)
- 14 days ago
We are hiring a full-time creative, resourceful customer service representative (CSSR) inToledo OH....
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
Store 4705634: 401 S Wheeling St, Oregon, Ohio 43616 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Stony Ridge, OH (10 miles from Northwood, OH)
- 23 days ago
- Stony Ridge, OH (10 miles from Northwood, OH)
- 23 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Monroe, MI (20 miles from Northwood, OH)
- 26 days ago
- Monroe, MI (20 miles from Northwood, OH)
- 26 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Genoa, OH (11 miles from Northwood, OH)
- 30+ days ago
- Genoa, OH (11 miles from Northwood, OH)
- 30+ days ago
We're looking for a friendly, reliable, and solution-oriented **Customer Service Representative** to be the first point of contact for our clients....
Customer Service Representative
- Monroe, MI (17 miles from Northwood, OH)
- 30+ days ago
- Monroe, MI (17 miles from Northwood, OH)
- 30+ days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative (Loan Consultant II)
- Toledo, OH (2 miles from Northwood, OH)
- 30+ days ago
- Toledo, OH (2 miles from Northwood, OH)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Supervisor (Full-time)
- Holland, OH (12 miles from Northwood, OH)
- 45+ days ago
- Holland, OH (12 miles from Northwood, OH)
- 45+ days ago
Role models outstanding customer service....
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!...
Customer Service Representative
- Toledo, OH (2 miles from Northwood, OH)
- 45+ days ago
- Toledo, OH (2 miles from Northwood, OH)
- 45+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Northwood, OH
Moving to Northwood, OH? Find some basic demographic data about Northwood, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northwood, OH
Highest Education Level
Customer Services in Northwood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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