Customer Service Jobs in Niles, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Sharon, PA (13 miles from Niles, OH)
- 6 days ago
- Sharon, PA (13 miles from Niles, OH)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Hermitage, PA (16 miles from Niles, OH)
- 3 days ago
- Hermitage, PA (16 miles from Niles, OH)
- 3 days ago
Store 4704229: 470 N Buhl Farm Drive, Hermitage, Pennsylvania 16148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Customer Service
- Youngstown, OH (7 miles from Niles, OH)
- 4 days ago
- Youngstown, OH (7 miles from Niles, OH)
- 4 days ago
GENERAL FUNCTION The Customer Service Representative for Classic Optical Laboratories reports to the Customer Service Manager....
Lead Customer Service Representative
- Sebring, OH (23 miles from Niles, OH)
- 4 days ago
- Sebring, OH (23 miles from Niles, OH)
- 4 days ago
Store 4705328: 205 E Ohio St, Sebring, Ohio 44672 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Customer Service
- Youngstown, OH (7 miles from Niles, OH)
- 6 days ago
- Youngstown, OH (7 miles from Niles, OH)
- 6 days ago
GENERAL FUNCTION The Customer Service Representative for Classic Optical Laboratories reports to the Customer Service Manager....
- Poland, OH (14 miles from Niles, OH)
- 6 days ago
- Poland, OH (14 miles from Niles, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Farrell, PA (13 miles from Niles, OH)
- 10 days ago
- Farrell, PA (13 miles from Niles, OH)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Boardman, OH (11 miles from Niles, OH)
- 13 days ago
- Boardman, OH (11 miles from Niles, OH)
- 13 days ago
The Customer Service position supports the customer base by teaching our customers and answering questions through various channels. This position reports to the Customer Service Team Lead....
Company: Youngstown Area GoodwillLocation: Niles, OHPosition: Customer Service Representative Job Description and expectations:-Report to store manager-Assist customers quickly and courteously in locating...
Customer Experience Associate - Moon
- Sharon, PA (13 miles from Niles, OH)
- 15 days ago
- Sharon, PA (13 miles from Niles, OH)
- 15 days ago
H-... Customer Experience Associate - Moon United States - Pennsylvania - CE Kelly Regular Part Time Job Description Responsible for driving the customer experience through proactive and customer...
Part-Time Customer Service Representative
- Boardman, OH (11 miles from Niles, OH)
- 21 days ago
- Boardman, OH (11 miles from Niles, OH)
- 21 days ago
Part-Time Customer Service Representative Part-Time Customer Service Representative locations Boardman, OH time type Part time posted on Posted 3 Days Ago job requisition id R-1523 Are you the type...
Customer Service Representative
- Warren, OH (6 miles from Niles, OH)
- 22 days ago
- Warren, OH (6 miles from Niles, OH)
- 22 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist- (Part Time)
- Boardman, OH (11 miles from Niles, OH)
- 30+ days ago
- Boardman, OH (11 miles from Niles, OH)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Associate
- Warren, OH (6 miles from Niles, OH)
- 30+ days ago
- Warren, OH (6 miles from Niles, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Customer Service Representative, Full or Part Time
- Salem, OH (20 miles from Niles, OH)
- 30+ days ago
- Salem, OH (20 miles from Niles, OH)
- 30+ days ago
Store 4705731: 2762 E State st, Salem, Ohio 44460 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Niles, OH
Moving to Niles, OH? Find some basic demographic data about Niles, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niles, OH
Highest Education Level
Customer Services in Niles, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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