Customer Service Jobs in New Philadelphia, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Coshocton, OH (23 miles from New Philadelphia, OH)
- 2 days ago
- Coshocton, OH (23 miles from New Philadelphia, OH)
- 2 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Remote --- Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 3 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkLead Customer Service Representative
- Dover, OH (6 miles from New Philadelphia, OH)
- 6 days ago
- Dover, OH (6 miles from New Philadelphia, OH)
- 6 days ago
Store 2743689: 501 Union Avenue, Dover, Ohio 44622 Availability - Shift/Days Part time Day Shift - Evenings Shift Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Canton, OH (24 miles from New Philadelphia, OH)
- 6 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...
Customer Service Representative - Holmes County Region
- Millersburg, OH (21 miles from New Philadelphia, OH)
- 7 days ago
- Millersburg, OH (21 miles from New Philadelphia, OH)
- 7 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 8 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 8 days ago
Requirements: * Associate or bachelor's degree preferred but not required * Manufacturing experience strongly preferred * 1-3 years customer service experience required * Microsoft Office Suite - basic...
Customer Service Representative - Tuscarawas County Region
- Millersburg, OH (21 miles from New Philadelphia, OH)
- 9 days ago
- Millersburg, OH (21 miles from New Philadelphia, OH)
- 9 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Bilingual Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 11 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 11 days ago
Monday-Friday (9:30am-6pm) *Fully Onsite* -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic calls...
Medical Equipment Customer Service Representative
- New Philadelphia, OH
- 23 days ago
- New Philadelphia, OH
- 23 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Canton, OH (24 miles from New Philadelphia, OH)
- 23 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 23 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative
- Dover, OH (6 miles from New Philadelphia, OH)
- 24 days ago
- Dover, OH (6 miles from New Philadelphia, OH)
- 24 days ago
Store 2743689: 501 Union Avenue, Dover, Ohio 44622 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Retail Customer Service Specialist
- Canton, OH (24 miles from New Philadelphia, OH)
- 26 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 26 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative -Bolivar Banking Center
- Bolivar, OH (12 miles from New Philadelphia, OH)
- 30+ days ago
- Bolivar, OH (12 miles from New Philadelphia, OH)
- 30+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative - Sugarcreek Banking Center
- Sugarcreek, OH (11 miles from New Philadelphia, OH)
- 45+ days ago
- Sugarcreek, OH (11 miles from New Philadelphia, OH)
- 45+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Lead Customer Service Representative, Full or Part Time
- Dover, OH (6 miles from New Philadelphia, OH)
- 60+ days ago
- Dover, OH (6 miles from New Philadelphia, OH)
- 60+ days ago
Store 4705431: 939 N Wooster, Dover, Ohio 44622 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for New Philadelphia, OH
Moving to New Philadelphia, OH? Find some basic demographic data about New Philadelphia, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Philadelphia, OH
Highest Education Level
Customer Services in New Philadelphia, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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