Customer Service Jobs in New Philadelphia, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Representative

  • Canton, OH (24 miles from New Philadelphia, OH)
  • 30+ days ago
  • Canton, OH (24 miles from New Philadelphia, OH)
  • 30+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Mount Hope, OH (20 miles from New Philadelphia, OH)
  • 2 days ago
  • Mount Hope, OH (20 miles from New Philadelphia, OH)
  • 2 days ago

Hope, OH is looking for qualified, highly motivated Customer Service Representatives to join the team that is known nationally for high-quality and dependability....

Customer Service Associate

  • Coshocton, OH (23 miles from New Philadelphia, OH)
  • 7 days ago
  • Coshocton, OH (23 miles from New Philadelphia, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • W Lafayette, OH (19 miles from New Philadelphia, OH)
  • 7 days ago
  • W Lafayette, OH (19 miles from New Philadelphia, OH)
  • 7 days ago

Store 4705237: 327 E Main St, W Lafayette, Ohio 43845 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Coshocton, OH (23 miles from New Philadelphia, OH)
  • 8 days ago
  • Coshocton, OH (23 miles from New Philadelphia, OH)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate

  • Canton, OH (24 miles from New Philadelphia, OH)
  • 12 days ago
  • Canton, OH (24 miles from New Philadelphia, OH)
  • 12 days ago

The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...

Airport Customer Service Agent - CAK

  • Canton, OH (24 miles from New Philadelphia, OH)
  • 17 days ago
  • Canton, OH (24 miles from New Philadelphia, OH)
  • 17 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Medical Equipment Customer Service Representative

  • New Philadelphia, OH
  • 26 days ago
  • New Philadelphia, OH
  • 26 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Walnut Creek Banking Center

  • Walnut Creek, OH (14 miles from New Philadelphia, OH)
  • 30+ days ago
  • Walnut Creek, OH (14 miles from New Philadelphia, OH)
  • 30+ days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Retail Customer Service Specialist

  • New Philadelphia, OH
  • 45+ days ago
  • New Philadelphia, OH
  • 45+ days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Canton, OH (24 miles from New Philadelphia, OH)
  • 45+ days ago
  • Canton, OH (24 miles from New Philadelphia, OH)
  • 45+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....

Customer Service Representative - New Philadelphia Banking Ctr

  • New Philadelphia, OH
  • 60+ days ago
  • New Philadelphia, OH
  • 60+ days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Customer Service Representative

  • Canton, OH (24 miles from New Philadelphia, OH)
  • 60+ days ago
  • Canton, OH (24 miles from New Philadelphia, OH)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Charm Banking Center

  • Charm, OH (17 miles from New Philadelphia, OH)
  • 60+ days ago
  • Charm, OH (17 miles from New Philadelphia, OH)
  • 60+ days ago

Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....

Demographic Data for New Philadelphia, OH

Moving to New Philadelphia, OH? Find some basic demographic data about New Philadelphia, OH below.


Local
National
25,601
641
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Philadelphia, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Philadelphia, OH offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Philadelphia, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »