Customer Service Jobs in New Albany, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Service Representative - Entry Level Immediate Hire

  • Columbus, OH (10 miles from New Albany, OH)
  • 2 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 2 hours ago

service looking to advance Goal-driven self-starters who value mentorship and upward mobility People-oriented communicators who love engaging directly with customers Team players seeking a long-term...

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 hours ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Associate

  • Columbus, OH (10 miles from New Albany, OH)
  • 8 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 8 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Dispensary Associate - Full-time

  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Dispensary Associate - Part-time

  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Remote Customer Service Representative (Ohio residents)

  • Columbus, OH (10 miles from New Albany, OH)
  • 10 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 10 hours ago

About the Role** **_Location: Remote_** **__** **_Ohio residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...

Remote Work

Pharmacy Customer Service Associate

  • Grandview Heights, OH (14 miles from New Albany, OH)
  • 1 day ago
  • Grandview Heights, OH (14 miles from New Albany, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Newark, OH (22 miles from New Albany, OH)
  • 1 day ago
  • Newark, OH (22 miles from New Albany, OH)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Pickerington, OH (13 miles from New Albany, OH)
  • 1 day ago
  • Pickerington, OH (13 miles from New Albany, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Easton Town Center

  • Columbus, OH (10 miles from New Albany, OH)
  • 1 day ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Associate

  • Newark, OH (22 miles from New Albany, OH)
  • 2 days ago
  • Newark, OH (22 miles from New Albany, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Entry Level Immediate Hire

  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago

Apply now to become a Customer Service Representative and help amplify voices that drive change....

Retail Customer Service Cashier

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Dispensary Associate-PT (Carroll)

  • Carroll, OH (20 miles from New Albany, OH)
  • 3 days ago
  • Carroll, OH (20 miles from New Albany, OH)
  • 3 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Retail Customer Service Supervisor

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Demographic Data for New Albany, OH

Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.


Local
National
27,781
660
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Albany, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Albany, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Albany, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »