Customer Service Jobs in Moscow, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Representative

  • Covington, KY (23 miles from Moscow, OH)
  • 17 hours ago
  • Covington, KY (23 miles from Moscow, OH)
  • 17 hours ago

Store 4703319: 207 W 4th St, Covington, Kentucky 41011 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Batavia, OH (16 miles from Moscow, OH)
  • 1 day ago
  • Batavia, OH (16 miles from Moscow, OH)
  • 1 day ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Representative

  • Covington, KY (23 miles from Moscow, OH)
  • 2 days ago
  • Covington, KY (23 miles from Moscow, OH)
  • 2 days ago

Position: Customer Service Representative Location: Covington, KY Hours: Monday-Friday, 8a-5p (On Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...

Customer Service Representative Remote Kentucky

  • Erlanger, KY (23 miles from Moscow, OH)
  • 3 days ago
  • Erlanger, KY (23 miles from Moscow, OH)
  • 3 days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Call Center Customer Service Agent--Dividend

  • Newport, KY (21 miles from Moscow, OH)
  • 3 days ago
  • Newport, KY (21 miles from Moscow, OH)
  • 3 days ago

This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....

Customer Service Representative

  • Walton, KY (24 miles from Moscow, OH)
  • 4 days ago
  • Walton, KY (24 miles from Moscow, OH)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Independence, KY (20 miles from Moscow, OH)
  • 4 days ago
  • Independence, KY (20 miles from Moscow, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Covington, KY (23 miles from Moscow, OH)
  • 4 days ago
  • Covington, KY (23 miles from Moscow, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Moscow, OH
  • 11 days ago
  • Moscow, OH
  • 11 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative- Covington, KY

  • Covington, KY (23 miles from Moscow, OH)
  • 13 days ago
  • Covington, KY (23 miles from Moscow, OH)
  • 13 days ago

Job Description: The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Claims Customer Service Representative

  • Amelia, OH (10 miles from Moscow, OH)
  • 17 days ago
  • Amelia, OH (10 miles from Moscow, OH)
  • 17 days ago

Our client is looking to hire Claims Customer Service Representatives to work remote in Washington State or Oregon....

Sales & Customer Service Associate

  • Newport, KY (21 miles from Moscow, OH)
  • 30+ days ago
  • Newport, KY (21 miles from Moscow, OH)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Milford, OH (20 miles from Moscow, OH)
  • 30+ days ago
  • Milford, OH (20 miles from Moscow, OH)
  • 30+ days ago

Your Opportunity Customer Service RepresentativeCheckSmartMilford, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Client Service Representative - Private Client Services

  • Loveland, OH (23 miles from Moscow, OH)
  • 45+ days ago
  • Loveland, OH (23 miles from Moscow, OH)
  • 45+ days ago

About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Associate - Weekend Availability

  • Loveland, OH (23 miles from Moscow, OH)
  • 45+ days ago
  • Loveland, OH (23 miles from Moscow, OH)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Moscow, OH

Moving to Moscow, OH? Find some basic demographic data about Moscow, OH below.


Local
National
1,826
15
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Moscow, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Moscow, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Moscow, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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