Customer Service Jobs in Monroe, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Multi-Color Corporation
- Milford, OH (20 miles from Monroe, OH)
- 3 days ago
- Multi-Color Corporation
- Milford, OH (20 miles from Monroe, OH)
- 3 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Customer Service Representative
- Fairfield, OH (7 miles from Monroe, OH)
- 12 hours ago
- Fairfield, OH (7 miles from Monroe, OH)
- 12 hours ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
- Cincinnati, OH (20 miles from Monroe, OH)
- 23 hours ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 23 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Sales & Customer Service Associate
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...
Customer Service Representative
- Middletown, OH (8 miles from Monroe, OH)
- 1 day ago
- Middletown, OH (8 miles from Monroe, OH)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Blue Ash, OH (13 miles from Monroe, OH)
- 2 days ago
- Blue Ash, OH (13 miles from Monroe, OH)
- 2 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Customer Service Representative
- Cincinnati, OH (20 miles from Monroe, OH)
- 4 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 4 days ago
Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...
Customer Service Representative - Cosmetics
- Fairfield, OH (7 miles from Monroe, OH)
- 5 days ago
- Fairfield, OH (7 miles from Monroe, OH)
- 5 days ago
We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting....
Customer Service Representative
- Kettering, OH (21 miles from Monroe, OH)
- 6 days ago
- Kettering, OH (21 miles from Monroe, OH)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Goshen, OH (19 miles from Monroe, OH)
- 6 days ago
- Goshen, OH (19 miles from Monroe, OH)
- 6 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
- Lindenwald, OH (10 miles from Monroe, OH)
- 6 days ago
- Lindenwald, OH (10 miles from Monroe, OH)
- 6 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Springdale, OH (12 miles from Monroe, OH)
- 6 days ago
- Springdale, OH (12 miles from Monroe, OH)
- 6 days ago
Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...
Customer Service Representative
- Fairfield, OH (7 miles from Monroe, OH)
- 6 days ago
- Fairfield, OH (7 miles from Monroe, OH)
- 6 days ago
Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative....
Pharmacy Customer Service Associate
- Milford, OH (20 miles from Monroe, OH)
- 7 days ago
- Milford, OH (20 miles from Monroe, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative
- Loveland, OH (17 miles from Monroe, OH)
- 9 days ago
- Loveland, OH (17 miles from Monroe, OH)
- 9 days ago
We are looking to add Seasonal Customer Service Representatives to our team at Pet Nation Lodge!...
Demographic Data for Monroe, OH
Moving to Monroe, OH? Find some basic demographic data about Monroe, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, OH
Highest Education Level
Customer Services in Monroe, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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