Customer Service Jobs in Monroe, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Retail Customer Service Supervisor

  • Beavercreek, OH (21 miles from Monroe, OH)
  • 6 hours ago
  • Beavercreek, OH (21 miles from Monroe, OH)
  • 6 hours ago

Role models outstanding customer service....

Customer Accounts Advisor

  • Miamisburg, OH (14 miles from Monroe, OH)
  • 7 hours ago
  • Miamisburg, OH (14 miles from Monroe, OH)
  • 7 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Billing and Customer Service Representative Associate - Main Immediate Response Lab - Part Time - Evenings

  • Cincinnati, OH (20 miles from Monroe, OH)
  • 9 hours ago
  • Cincinnati, OH (20 miles from Monroe, OH)
  • 9 hours ago

The Customer Service Representative - Billing is responsible for managing billing related issues for the Laboratories Outreach and in-patient businesses....

Customer Service Associate

  • Liberty Township, OH
  • 13 hours ago
  • Liberty Township, OH
  • 13 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Pharmacy Customer Service Associate

  • Loveland, OH (17 miles from Monroe, OH)
  • 1 day ago
  • Loveland, OH (17 miles from Monroe, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Cincinnati, OH (20 miles from Monroe, OH)
  • 1 day ago
  • Cincinnati, OH (20 miles from Monroe, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Harrison, OH (24 miles from Monroe, OH)
  • 1 day ago
  • Harrison, OH (24 miles from Monroe, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Patient Services

  • Mason, OH (7 miles from Monroe, OH)
  • 3 days ago
  • Mason, OH (7 miles from Monroe, OH)
  • 3 days ago

Job DescriptionTHE POSITION: The Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and doctors for activities related to benefit coverage, payments...

Customer Service Representative

  • Springdale, OH (12 miles from Monroe, OH)
  • 3 days ago
  • Springdale, OH (12 miles from Monroe, OH)
  • 3 days ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Associate - Nights/Weekends

  • Hamilton, OH (7 miles from Monroe, OH)
  • 4 days ago
  • Hamilton, OH (7 miles from Monroe, OH)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Dispensary Associate-PT (Cincinnati)

  • Cincinnati, OH (20 miles from Monroe, OH)
  • 4 days ago
  • Cincinnati, OH (20 miles from Monroe, OH)
  • 4 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • West Chester, OH (7 miles from Monroe, OH)
  • 4 days ago
  • West Chester, OH (7 miles from Monroe, OH)
  • 4 days ago

Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...

Customer Service Representative II

  • Mason, OH (7 miles from Monroe, OH)
  • 5 days ago
  • Mason, OH (7 miles from Monroe, OH)
  • 5 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Dispensary Associate - Part-time

  • Beavercreek, OH (23 miles from Monroe, OH)
  • 5 days ago
  • Beavercreek, OH (23 miles from Monroe, OH)
  • 5 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Delivery Station Customer Service Associate, DSL

  • Cincinnati, OH (20 miles from Monroe, OH)
  • 6 days ago
  • Cincinnati, OH (20 miles from Monroe, OH)
  • 6 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Demographic Data for Monroe, OH

Moving to Monroe, OH? Find some basic demographic data about Monroe, OH below.


Local
National
12,173
389
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Monroe, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monroe, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monroe, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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