Customer Service Jobs in Monroe, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Beavercreek, OH (21 miles from Monroe, OH)
- 6 hours ago
- Beavercreek, OH (21 miles from Monroe, OH)
- 6 hours ago
Role models outstanding customer service....
- Miamisburg, OH (14 miles from Monroe, OH)
- 7 hours ago
- Miamisburg, OH (14 miles from Monroe, OH)
- 7 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
- Cincinnati, OH (20 miles from Monroe, OH)
- 9 hours ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 9 hours ago
The Customer Service Representative - Billing is responsible for managing billing related issues for the Laboratories Outreach and in-patient businesses....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Pharmacy Customer Service Associate
- Loveland, OH (17 miles from Monroe, OH)
- 1 day ago
- Loveland, OH (17 miles from Monroe, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Harrison, OH (24 miles from Monroe, OH)
- 1 day ago
- Harrison, OH (24 miles from Monroe, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Services
- Mason, OH (7 miles from Monroe, OH)
- 3 days ago
- Mason, OH (7 miles from Monroe, OH)
- 3 days ago
Job DescriptionTHE POSITION: The Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and doctors for activities related to benefit coverage, payments...
Customer Service Representative
- Springdale, OH (12 miles from Monroe, OH)
- 3 days ago
- Springdale, OH (12 miles from Monroe, OH)
- 3 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Service Associate - Nights/Weekends
- Hamilton, OH (7 miles from Monroe, OH)
- 4 days ago
- Hamilton, OH (7 miles from Monroe, OH)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Dispensary Associate-PT (Cincinnati)
- Cincinnati, OH (20 miles from Monroe, OH)
- 4 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- West Chester, OH (7 miles from Monroe, OH)
- 4 days ago
- West Chester, OH (7 miles from Monroe, OH)
- 4 days ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Customer Service Representative II
- Mason, OH (7 miles from Monroe, OH)
- 5 days ago
- Mason, OH (7 miles from Monroe, OH)
- 5 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Dispensary Associate - Part-time
- Beavercreek, OH (23 miles from Monroe, OH)
- 5 days ago
- Beavercreek, OH (23 miles from Monroe, OH)
- 5 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Delivery Station Customer Service Associate, DSL
- Cincinnati, OH (20 miles from Monroe, OH)
- 6 days ago
- Cincinnati, OH (20 miles from Monroe, OH)
- 6 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Demographic Data for Monroe, OH
Moving to Monroe, OH? Find some basic demographic data about Monroe, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, OH
Highest Education Level
Customer Services in Monroe, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Typing
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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