Customer Service Jobs in Middletown, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative

  • Fairfield, OH (8 miles from Middletown, OH)
  • 8 hours ago
  • Fairfield, OH (8 miles from Middletown, OH)
  • 8 hours ago

The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....

Customer Service Representative

  • Middletown, OH
  • 1 day ago
  • Middletown, OH
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Pharmacy Customer Service Associate

  • Englewood, OH (24 miles from Middletown, OH)
  • 2 days ago
  • Englewood, OH (24 miles from Middletown, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Blue Ash, OH (21 miles from Middletown, OH)
  • 2 days ago
  • Blue Ash, OH (21 miles from Middletown, OH)
  • 2 days ago

Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....

Customer Service Representative - Cosmetics

  • Fairfield, OH (8 miles from Middletown, OH)
  • 5 days ago
  • Fairfield, OH (8 miles from Middletown, OH)
  • 5 days ago

We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting....

Customer Service Representative

  • Kettering, OH (18 miles from Middletown, OH)
  • 5 days ago
  • Kettering, OH (18 miles from Middletown, OH)
  • 5 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Accounts Advisor

  • Lindenwald, OH (13 miles from Middletown, OH)
  • 6 days ago
  • Lindenwald, OH (13 miles from Middletown, OH)
  • 6 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Springdale, OH (17 miles from Middletown, OH)
  • 6 days ago
  • Springdale, OH (17 miles from Middletown, OH)
  • 6 days ago

Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...

Customer Service Representative

  • Fairfield, OH (8 miles from Middletown, OH)
  • 6 days ago
  • Fairfield, OH (8 miles from Middletown, OH)
  • 6 days ago

Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative....

Retail Customer Service Cashier

  • Dayton, OH (17 miles from Middletown, OH)
  • 9 days ago
  • Dayton, OH (17 miles from Middletown, OH)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Kettering, OH (18 miles from Middletown, OH)
  • 12 days ago
  • Kettering, OH (18 miles from Middletown, OH)
  • 12 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Supervisor

  • Springdale, OH (17 miles from Middletown, OH)
  • 12 days ago
  • Springdale, OH (17 miles from Middletown, OH)
  • 12 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Liberty Township, OH (8 miles from Middletown, OH)
  • 13 days ago
  • Liberty Township, OH (8 miles from Middletown, OH)
  • 13 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative

  • Mason, OH (15 miles from Middletown, OH)
  • 13 days ago
  • Mason, OH (15 miles from Middletown, OH)
  • 13 days ago

Requisition Number: 199189 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Representative

  • West Chester, OH (14 miles from Middletown, OH)
  • 18 days ago
  • West Chester, OH (14 miles from Middletown, OH)
  • 18 days ago

***As a Customer Service Representative, you will be a part of an amazing company culture....

Demographic Data for Middletown, OH

Moving to Middletown, OH? Find some basic demographic data about Middletown, OH below.


Local
National
83,100
1,134
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middletown, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middletown, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middletown, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »