Customer Service Jobs in Middletown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fairfield, OH (8 miles from Middletown, OH)
- 8 hours ago
- Fairfield, OH (8 miles from Middletown, OH)
- 8 hours ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Englewood, OH (24 miles from Middletown, OH)
- 2 days ago
- Englewood, OH (24 miles from Middletown, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Blue Ash, OH (21 miles from Middletown, OH)
- 2 days ago
- Blue Ash, OH (21 miles from Middletown, OH)
- 2 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Customer Service Representative - Cosmetics
- Fairfield, OH (8 miles from Middletown, OH)
- 5 days ago
- Fairfield, OH (8 miles from Middletown, OH)
- 5 days ago
We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting....
Customer Service Representative
- Kettering, OH (18 miles from Middletown, OH)
- 5 days ago
- Kettering, OH (18 miles from Middletown, OH)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Lindenwald, OH (13 miles from Middletown, OH)
- 6 days ago
- Lindenwald, OH (13 miles from Middletown, OH)
- 6 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Springdale, OH (17 miles from Middletown, OH)
- 6 days ago
- Springdale, OH (17 miles from Middletown, OH)
- 6 days ago
Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...
Customer Service Representative
- Fairfield, OH (8 miles from Middletown, OH)
- 6 days ago
- Fairfield, OH (8 miles from Middletown, OH)
- 6 days ago
Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative....
Retail Customer Service Cashier
- Dayton, OH (17 miles from Middletown, OH)
- 9 days ago
- Dayton, OH (17 miles from Middletown, OH)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Kettering, OH (18 miles from Middletown, OH)
- 12 days ago
- Kettering, OH (18 miles from Middletown, OH)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Supervisor
- Springdale, OH (17 miles from Middletown, OH)
- 12 days ago
- Springdale, OH (17 miles from Middletown, OH)
- 12 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Liberty Township, OH (8 miles from Middletown, OH)
- 13 days ago
- Liberty Township, OH (8 miles from Middletown, OH)
- 13 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- Mason, OH (15 miles from Middletown, OH)
- 13 days ago
- Mason, OH (15 miles from Middletown, OH)
- 13 days ago
Requisition Number: 199189 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- West Chester, OH (14 miles from Middletown, OH)
- 18 days ago
- West Chester, OH (14 miles from Middletown, OH)
- 18 days ago
***As a Customer Service Representative, you will be a part of an amazing company culture....
Demographic Data for Middletown, OH
Moving to Middletown, OH? Find some basic demographic data about Middletown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Middletown, OH
Highest Education Level
Customer Services in Middletown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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