Customer Service Jobs in Middleburg Heights, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Richmond Heights, OH (20 miles from Middleburg Heights, OH)
- 16 hours ago
- Richmond Heights, OH (20 miles from Middleburg Heights, OH)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Avon Lake, OH (13 miles from Middleburg Heights, OH)
- 1 day ago
- Avon Lake, OH (13 miles from Middleburg Heights, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chagrin Falls, OH (21 miles from Middleburg Heights, OH)
- 1 day ago
- Chagrin Falls, OH (21 miles from Middleburg Heights, OH)
- 1 day ago
service experience (includes retail) Bonus to Have: -Prior experience within logistics/shipping/receiving Pay and Benefits The pay range for this position is $19.00 - $20.00/hr....
Customer Service Associate - Temporary
- Brunswick, OH (10 miles from Middleburg Heights, OH)
- 1 day ago
- Brunswick, OH (10 miles from Middleburg Heights, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 1 day ago
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 1 day ago
service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Must possess at least one form of TSA-acceptable identification...
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 2 days ago
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 2 days ago
The CSR supports the service employees through processing service paperwork, preparing route schedules and inputting payroll hours and production....
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 2 days ago
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 2 days ago
service....
Retail Customer Service Associate
- Solon, OH (18 miles from Middleburg Heights, OH)
- 2 days ago
- Solon, OH (18 miles from Middleburg Heights, OH)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Customer Service Center
- Independence, OH (7 miles from Middleburg Heights, OH)
- 3 days ago
- Independence, OH (7 miles from Middleburg Heights, OH)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Relations Associate - Part Time
- Avon, OH (12 miles from Middleburg Heights, OH)
- 4 days ago
- Avon, OH (12 miles from Middleburg Heights, OH)
- 4 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Retail Customer Experience Associate, Southpark Center - Full Time
- Strongsville, OH (5 miles from Middleburg Heights, OH)
- 4 days ago
- Strongsville, OH (5 miles from Middleburg Heights, OH)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 4 days ago
- Cleveland, OH (9 miles from Middleburg Heights, OH)
- 4 days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative, Part Time
- Amherst, OH (24 miles from Middleburg Heights, OH)
- 5 days ago
- Amherst, OH (24 miles from Middleburg Heights, OH)
- 5 days ago
Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...
Customer Service Representative
- Brunswick, OH (10 miles from Middleburg Heights, OH)
- 5 days ago
- Brunswick, OH (10 miles from Middleburg Heights, OH)
- 5 days ago
The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service....
Customer Service Representative - State Farm Agent Team Member
- Olmsted Falls, OH (7 miles from Middleburg Heights, OH)
- 5 days ago
- Olmsted Falls, OH (7 miles from Middleburg Heights, OH)
- 5 days ago
Previous customer service experience preferred....
Demographic Data for Middleburg Heights, OH
Moving to Middleburg Heights, OH? Find some basic demographic data about Middleburg Heights, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Middleburg Heights, OH
Highest Education Level
Customer Services in Middleburg Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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