Customer Service Jobs in Mentor On The Lake, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Aurora, OH (24 miles from Mentor On The Lake, OH)
- 21 hours ago
- Aurora, OH (24 miles from Mentor On The Lake, OH)
- 21 hours ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative
- Mayfield Heights, OH (14 miles from Mentor On The Lake, OH)
- 19 hours ago
- Mayfield Heights, OH (14 miles from Mentor On The Lake, OH)
- 19 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Solon, OH (20 miles from Mentor On The Lake, OH)
- 1 day ago
- Solon, OH (20 miles from Mentor On The Lake, OH)
- 1 day ago
Shift: 10:30am-7:00pm M-F -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls...
Customer Service Representative - Part-Time
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 1 day ago
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 1 day ago
service....
Customer Service Representative (Wagner Peyser Employment Professional
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 2 days ago
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 2 days ago
What You'll Do In this position as a Labor Exchange Customer Service Representative (CSR), you will be part of a team that provides reemployment services within an OhioMeansJobs Center....
Amazon Locker+ Customer Service Associate
- Bedford, OH (22 miles from Mentor On The Lake, OH)
- 2 days ago
- Bedford, OH (22 miles from Mentor On The Lake, OH)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Associate - Temporary
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 3 days ago
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 5 days ago
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 5 days ago
We're looking for a dedicated and detail-oriented **Customer Service Representative** to join our team in **Painesville, Ohio**....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 5 days ago
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 5 days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Customer Service Representative
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 5 days ago
- Painesville, OH (6 miles from Mentor On The Lake, OH)
- 5 days ago
Minimum of five (5) years customer service or related experience a plus, preferably in manufacturing or industrial organizations....
- Willowick, OH (6 miles from Mentor On The Lake, OH)
- 6 days ago
- Willowick, OH (6 miles from Mentor On The Lake, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (14 miles from Mentor On The Lake, OH)
- 7 days ago
- Mayfield Hts, OH (14 miles from Mentor On The Lake, OH)
- 7 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Technical Customer Service Representative
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 8 days ago
- Cleveland, OH (22 miles from Mentor On The Lake, OH)
- 8 days ago
Technical Customer Service Representative Location: Valley View, Ohio (Hybrid position) Reports To: Customer Service Manager FLSA Status: Exempt, Full Time Prepared Date: February 2023 Summary B'laster...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Cashier
- Madison, OH (15 miles from Mentor On The Lake, OH)
- 11 days ago
- Madison, OH (15 miles from Mentor On The Lake, OH)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Mentor On The Lake, OH
Moving to Mentor On The Lake, OH? Find some basic demographic data about Mentor On The Lake, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mentor On The Lake, OH
Highest Education Level
Customer Services in Mentor On The Lake, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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