Customer Service Jobs in Medina, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Parma Heights, OH (22 miles from Medina, OH)
- 90+ days ago
- Parma Heights, OH (22 miles from Medina, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Brecksville, OH (22 miles from Medina, OH)
- 6 hours ago
- Brecksville, OH (22 miles from Medina, OH)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Brecksville, OH (22 miles from Medina, OH)
- 11 hours ago
- Brecksville, OH (22 miles from Medina, OH)
- 11 hours ago
The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....
Customer Service Representative
- Parma Heights, OH (22 miles from Medina, OH)
- 20 hours ago
- Parma Heights, OH (22 miles from Medina, OH)
- 20 hours ago
Store 2743236: 6720 West 130th Street, Parma Heights, Ohio 44130 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- North Royalton, OH (19 miles from Medina, OH)
- 20 hours ago
- North Royalton, OH (19 miles from Medina, OH)
- 20 hours ago
Store 2743204: 10151 West 130th Street, North Royalton, Ohio 44133 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 3 days ago
- Cuyahoga Falls, OH (23 miles from Medina, OH)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative I
- Richfield, OH (18 miles from Medina, OH)
- 5 days ago
- Richfield, OH (18 miles from Medina, OH)
- 5 days ago
Service Experience · Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications Preferred Qualifications: · College degree · 5+ years of Customer Service Experience...
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (24 miles from Medina, OH)
- 5 days ago
- Stow, OH (24 miles from Medina, OH)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Lead Customer Service Representative, Full or Part Time
- Green, OH (24 miles from Medina, OH)
- 6 days ago
- Green, OH (24 miles from Medina, OH)
- 6 days ago
Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Elyria, OH (23 miles from Medina, OH)
- 7 days ago
- Elyria, OH (23 miles from Medina, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Wooster, OH (18 miles from Medina, OH)
- 9 days ago
- Wooster, OH (18 miles from Medina, OH)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Cleveland, OH (23 miles from Medina, OH)
- 9 days ago
- Cleveland, OH (23 miles from Medina, OH)
- 9 days ago
Join the team as our new Customer Service Representative....
Customer Service Representative AIMP
- Sharon Center, OH (9 miles from Medina, OH)
- 14 days ago
- Sharon Center, OH (9 miles from Medina, OH)
- 14 days ago
General Summary: The Customer Service Representative (CSR) is the primary source for customer contact and order coordination for their assigned customers in our Automotive, Industrial and Medical Divisions...
Customer Service Representative MEDINA, OH Order: 238272 Order Type : Temp Now hiring a Customer Service Representative for a company in Medina for 2nd shift, 12pm - 6pm....
Customer Service Representative
- Elyria, OH (23 miles from Medina, OH)
- 16 days ago
- Elyria, OH (23 miles from Medina, OH)
- 16 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Medina, OH
Moving to Medina, OH? Find some basic demographic data about Medina, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Medina, OH
Highest Education Level
Customer Services in Medina, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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