Customer Service Jobs in Medina, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative

  • Parma Heights, OH (22 miles from Medina, OH)
  • 90+ days ago
  • Parma Heights, OH (22 miles from Medina, OH)
  • 90+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Brecksville, OH (22 miles from Medina, OH)
  • 6 hours ago
  • Brecksville, OH (22 miles from Medina, OH)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brecksville, OH (22 miles from Medina, OH)
  • 11 hours ago
  • Brecksville, OH (22 miles from Medina, OH)
  • 11 hours ago

The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....

Customer Service Representative

  • Parma Heights, OH (22 miles from Medina, OH)
  • 20 hours ago
  • Parma Heights, OH (22 miles from Medina, OH)
  • 20 hours ago

Store 2743236: 6720 West 130th Street, Parma Heights, Ohio 44130 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • North Royalton, OH (19 miles from Medina, OH)
  • 20 hours ago
  • North Royalton, OH (19 miles from Medina, OH)
  • 20 hours ago

Store 2743204: 10151 West 130th Street, North Royalton, Ohio 44133 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Cuyahoga Falls, OH (23 miles from Medina, OH)
  • 3 days ago
  • Cuyahoga Falls, OH (23 miles from Medina, OH)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative I

  • Richfield, OH (18 miles from Medina, OH)
  • 5 days ago
  • Richfield, OH (18 miles from Medina, OH)
  • 5 days ago

Service Experience · Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications Preferred Qualifications: · College degree · 5+ years of Customer Service Experience...

Remote Work

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Stow, OH (24 miles from Medina, OH)
  • 5 days ago
  • Stow, OH (24 miles from Medina, OH)
  • 5 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Lead Customer Service Representative, Full or Part Time

  • Green, OH (24 miles from Medina, OH)
  • 6 days ago
  • Green, OH (24 miles from Medina, OH)
  • 6 days ago

Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Elyria, OH (23 miles from Medina, OH)
  • 7 days ago
  • Elyria, OH (23 miles from Medina, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Wooster, OH (18 miles from Medina, OH)
  • 9 days ago
  • Wooster, OH (18 miles from Medina, OH)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Cleveland, OH (23 miles from Medina, OH)
  • 9 days ago
  • Cleveland, OH (23 miles from Medina, OH)
  • 9 days ago

Join the team as our new Customer Service Representative....

Customer Service Representative AIMP

  • Sharon Center, OH (9 miles from Medina, OH)
  • 14 days ago
  • Sharon Center, OH (9 miles from Medina, OH)
  • 14 days ago

General Summary: The Customer Service Representative (CSR) is the primary source for customer contact and order coordination for their assigned customers in our Automotive, Industrial and Medical Divisions...

Customer Service Representative

  • Medina, OH
  • 15 days ago
  • Medina, OH
  • 15 days ago

Customer Service Representative MEDINA, OH Order: 238272 Order Type : Temp Now hiring a Customer Service Representative for a company in Medina for 2nd shift, 12pm - 6pm....

Customer Service Representative

  • Elyria, OH (23 miles from Medina, OH)
  • 16 days ago
  • Elyria, OH (23 miles from Medina, OH)
  • 16 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Demographic Data for Medina, OH

Moving to Medina, OH? Find some basic demographic data about Medina, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Medina, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Medina, OH offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Medina, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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