Customer Service Jobs in Medina, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Part Time - Outlet Customer Service Associate - Flexible

Cuyahoga Falls, OH (23 miles from Medina, OH)
1 hour ago

Cuyahoga Falls, OH (23 miles from Medina, OH)
1 hour ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Full Time - Outlet Customer Service Associate - Day

Cuyahoga Falls, OH (23 miles from Medina, OH)
10 hours ago

Cuyahoga Falls, OH (23 miles from Medina, OH)
10 hours ago

Customer Service Representative

Cuyahoga Falls, OH (23 miles from Medina, OH)
11 hours ago

Cuyahoga Falls, OH (23 miles from Medina, OH)
11 hours ago

Your Opportunity Customer Service RepresentativeCheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Customer Service Associate

Cuyahoga Falls, OH (23 miles from Medina, OH)
17 hours ago

Cuyahoga Falls, OH (23 miles from Medina, OH)
17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

Burbank, OH (10 miles from Medina, OH)
21 hours ago

Burbank, OH (10 miles from Medina, OH)
21 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Overnight 3rd Shift Customer Service Representative

Copley, OH (13 miles from Medina, OH)
1 day ago

Copley, OH (13 miles from Medina, OH)
1 day ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate I

Rittman, OH (9 miles from Medina, OH)
1 day ago

Rittman, OH (9 miles from Medina, OH)
1 day ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Call Center Customer Service Representative (Strongsville, OH)

Strongsville, OH (17 miles from Medina, OH)
2 days ago

Strongsville, OH (17 miles from Medina, OH)
2 days ago

Requirements High school diploma or equivalent Minimum of 1 year recent experience in a call center environment Exemplary customer service skills Ability to understand and explain financial information...

Customer Service Representative

Copley, OH (13 miles from Medina, OH)
2 days ago

Copley, OH (13 miles from Medina, OH)
2 days ago

Store 4705595: 2806 Copley Rd, Copley, Ohio 44321 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....

Pharmacy Customer Service Associate

Brunswick, OH (12 miles from Medina, OH)
2 days ago

Brunswick, OH (12 miles from Medina, OH)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Full or Part Time

Copley, OH (13 miles from Medina, OH)
3 days ago

Copley, OH (13 miles from Medina, OH)
3 days ago

Customer Service Representative

Cleveland, OH (23 miles from Medina, OH)
4 days ago

Cleveland, OH (23 miles from Medina, OH)
4 days ago

Join the team as our new Customer Service Representative....

Customer Service Associate - Temporary

Parma, OH (23 miles from Medina, OH)
4 days ago

Parma, OH (23 miles from Medina, OH)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail-Customer Service Supervisor, Full Time

Fairlawn, OH (15 miles from Medina, OH)
6 days ago

Fairlawn, OH (15 miles from Medina, OH)
6 days ago

Role models outstanding customer service....

Lead Customer Service Representative

Fairlawn, OH (15 miles from Medina, OH)
7 days ago

Fairlawn, OH (15 miles from Medina, OH)
7 days ago

Store 2743425: 3120 W Market St, Fairlawn, Ohio 44333 Shift Availability Flexible Availability Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service...

View all 46 jobs

Demographic Data for Medina, OH

Moving to Medina, OH? Find some basic demographic data about Medina, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Medina, OH

Local

National

Total Population

11,799,441

Number of Businesses

250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service: Interpreting Customers' Service Priorities

CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Medina, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Medina, OH offer the following education background

High School or GED

34.1%

Bachelor's Degree

25.6%

Associate's Degree

16.1%

Vocational Degree or Certification

12.0%

Master's Degree

5.6%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Medina, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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