Customer Service Jobs in Mayfield Heights, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Insurance
- Independence, OH (11 miles from Mayfield Heights, OH)
- 2 hours ago
- Independence, OH (11 miles from Mayfield Heights, OH)
- 2 hours ago
Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....
Remote WorkCustomer Service Representative - PT
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 5 hours ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 5 hours ago
service....
- Richmond Heights, OH (4 miles from Mayfield Heights, OH)
- 21 hours ago
- Richmond Heights, OH (4 miles from Mayfield Heights, OH)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Brecksville, OH (15 miles from Mayfield Heights, OH)
- 1 day ago
- Brecksville, OH (15 miles from Mayfield Heights, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Chagrin Falls, OH (5 miles from Mayfield Heights, OH)
- 1 day ago
- Chagrin Falls, OH (5 miles from Mayfield Heights, OH)
- 1 day ago
service experience (includes retail) Bonus to Have: -Prior experience within logistics/shipping/receiving Pay and Benefits The pay range for this position is $19.00 - $20.00/hr....
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 1 day ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 1 day ago
service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Must possess at least one form of TSA-acceptable identification...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
The CSR supports the service employees through processing service paperwork, preparing route schedules and inputting payroll hours and production....
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
service....
Retail Customer Service Associate
- Solon, OH (7 miles from Mayfield Heights, OH)
- 2 days ago
- Solon, OH (7 miles from Mayfield Heights, OH)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Customer Service Center
- Independence, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
- Independence, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Experience Associate, Southpark Center - Full Time
- Strongsville, OH (21 miles from Mayfield Heights, OH)
- 4 days ago
- Strongsville, OH (21 miles from Mayfield Heights, OH)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative - FT
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 7 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 7 days ago
service....
Customer Service Representative
- Berea, OH (22 miles from Mayfield Heights, OH)
- 7 days ago
- Berea, OH (22 miles from Mayfield Heights, OH)
- 7 days ago
As a Customer Service Representative, you'll be the heart of our commitment to exceptional service and excellence....
Service Customer Care Representative / Dispatcher
- Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
- 8 days ago
- Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
- 8 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Demographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mayfield Heights, OH
Highest Education Level
Customer Services in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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