Customer Service Jobs in Mayfield Heights, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Parma Heights, OH (18 miles from Mayfield Heights, OH)
- 90+ days ago
- Parma Heights, OH (18 miles from Mayfield Heights, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 hours ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 hours ago
Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability...
Pharmacy Customer Service Associate
- Rocky River, OH (19 miles from Mayfield Heights, OH)
- 1 day ago
- Rocky River, OH (19 miles from Mayfield Heights, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 1 day ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH
- 2 days ago
- Mayfield Hts, OH
- 2 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hudson, OH (17 miles from Mayfield Heights, OH)
- 2 days ago
- Hudson, OH (17 miles from Mayfield Heights, OH)
- 2 days ago
Customer Service Representative Address 1595 Georgetown Rd, Hudson, OH 44236, USA Job Description Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements....
Customer Service Representative
- Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
- 2 days ago
- Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
service....
Customer Service Representative, Full or Part Time
- Mayfield Heights, OH
- 3 days ago
- Mayfield Heights, OH
- 3 days ago
Store 4705701: 6665 Mayfield Rd, Mayfield Hts, Ohio 44124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Cosmetics
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 3 days ago
Provide back-up support to other sales/customer service members....
Customer Service Associate - Temporary
- Lakewood, OH (17 miles from Mayfield Heights, OH)
- 4 days ago
- Lakewood, OH (17 miles from Mayfield Heights, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Associate, Promenade Crocker Park - Full Time
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 4 days ago
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative I
- Richfield, OH (20 miles from Mayfield Heights, OH)
- 4 days ago
- Richfield, OH (20 miles from Mayfield Heights, OH)
- 4 days ago
Service Experience · Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications Preferred Qualifications: · College degree · 5+ years of Customer Service Experience...
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (22 miles from Mayfield Heights, OH)
- 4 days ago
- Stow, OH (22 miles from Mayfield Heights, OH)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Fairview Park, OH (19 miles from Mayfield Heights, OH)
- 4 days ago
- Fairview Park, OH (19 miles from Mayfield Heights, OH)
- 4 days ago
Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mayfield Heights, OH
Highest Education Level
Customer Services in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »