Customer Service Jobs in Masury, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Boardman, OH (15 miles from Masury, OH)
- 10 hours ago
- Boardman, OH (15 miles from Masury, OH)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Accounts Advisor Plus
- Youngstown, OH (10 miles from Masury, OH)
- 21 hours ago
- Youngstown, OH (10 miles from Masury, OH)
- 21 hours ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- New Bedford, PA (9 miles from Masury, OH)
- 2 days ago
- New Bedford, PA (9 miles from Masury, OH)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Data Specialist
- New Castle, PA (22 miles from Masury, OH)
- 2 days ago
- New Castle, PA (22 miles from Masury, OH)
- 2 days ago
. - Route patrons and calls to appropriate destinations. - Prepare materials for shelving or filing. - Search for claimed returned or missing items. - Perform opening and closing procedures. - Respond...
Retail Customer Experience Associate, Eastwood Mall - Full Time
- Niles, OH (11 miles from Masury, OH)
- 2 days ago
- Niles, OH (11 miles from Masury, OH)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Associate - Customer Service Center
- Youngstown, OH (10 miles from Masury, OH)
- 3 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Canfield, OH (19 miles from Masury, OH)
- 6 days ago
- Canfield, OH (19 miles from Masury, OH)
- 6 days ago
Customer Service Representative (Manufacturing) Administrative Canfield, Ohio Professional Direct Hire Jun 26, 2025 HTI has an immediate opening for a Customer Service Representative with a manufacturing...
- Youngstown, OH (10 miles from Masury, OH)
- 8 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 8 days ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Youngstown, Ohio, United States Of America Views:5 This is a fantastic opportunity to join our team and make a real difference...
Customer Service Representative - Part Time - Kirk Road - Youngstown, OH
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Part Time - Liberty - Youngstown, OH
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
Cash handling and customer service experience preferred....
Customer Service Representative Customer Service
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 15 days ago
Customer Service Representative Customer Service Trivium Packaging United States, Ohio, Youngstown 1 Performance Place (Show on map) Jun 17, 2025 Customer Service Representative Job ID: 39305 Location...
Medical Equipment Customer Service Representative
- Girard, OH (8 miles from Masury, OH)
- 16 days ago
- Girard, OH (8 miles from Masury, OH)
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Niles, OH (11 miles from Masury, OH)
- 17 days ago
- Niles, OH (11 miles from Masury, OH)
- 17 days ago
Store 2743214: 1330 Youngstown Warren Rd, Niles, Ohio 44446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Hubbard, OH (5 miles from Masury, OH)
- 20 days ago
- Hubbard, OH (5 miles from Masury, OH)
- 20 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative, Customer Service
- Youngstown, OH (10 miles from Masury, OH)
- 22 days ago
- Youngstown, OH (10 miles from Masury, OH)
- 22 days ago
GENERAL FUNCTION The Customer Service Representative for Classic Optical Laboratories reports to the Customer Service Manager....
Demographic Data for Masury, OH
Moving to Masury, OH? Find some basic demographic data about Masury, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Masury, OH
Highest Education Level
Customer Services in Masury, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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