Customer Service Jobs in Marietta, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Medical Equipment Customer Service Representative
- Parkersburg, WV (15 miles from Marietta, OH)
- 2 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Call Center - Flex 0.5 (40 hrs biweekly)
- Marietta, OH
- 2 days ago
- Marietta, OH
- 2 days ago
Must be customer service oriented, motivated and compassionate. Must have outstanding phone skills, exceptional customer service, and professionalism....
Customer Service Representative
- Parkersburg, WV (15 miles from Marietta, OH)
- 8 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 8 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Entry-Level In-Person Customer Service Representative
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
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Entry-Level Customer Service Representative
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Customer Service Representative (Toll)
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 15 days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Customer Service Representative - Switchboard - Flex 0.6 (48 hrs biweekly)
- Marietta, OH
- 23 days ago
- Marietta, OH
- 23 days ago
Must be customer service oriented, motivated and compassionate. Must have outstanding phone skills, exceptional customer service, and professionalism....
Customer Service Representative
- Parkersburg, WV (15 miles from Marietta, OH)
- 29 days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Vienna, WV (9 miles from Marietta, OH)
- 30+ days ago
- Vienna, WV (9 miles from Marietta, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1100 Grand Central Ave, Vienna,...
- Parkersburg, WV (15 miles from Marietta, OH)
- 90+ days ago
- Parkersburg, WV (15 miles from Marietta, OH)
- 90+ days ago
Collaborate with customer service professionals to improve to overall customer experience Assisting with incoming customer service phone calls to resolve issues Complete end of day/shift deposits and...
Demographic Data for Marietta, OH
Moving to Marietta, OH? Find some basic demographic data about Marietta, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marietta, OH
Highest Education Level
Customer Services in Marietta, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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