Customer Service Jobs in Madison, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (21 miles from Madison, OH)
- 1 day ago
- Eastlake, OH (21 miles from Madison, OH)
- 1 day ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Mentor, OH (15 miles from Madison, OH)
- 2 days ago
- Mentor, OH (15 miles from Madison, OH)
- 2 days ago
Product Manager to ensure Customer needs and expectations are met Confirm order sell price is in compliance with GPO contract price Interface with freight carriers and Corporate Traffic for shipment routing...
Customer Service Representative
- Mentor, OH (15 miles from Madison, OH)
- 6 days ago
- Mentor, OH (15 miles from Madison, OH)
- 6 days ago
Job Description: Remote or Hybrid | Full-Time or Part-Time As a Customer Service Representative, youll be the first point of contact for students, parents, and educators....
Customer Service Representative (Loan Consultant II)
- Ashtabula, OH (15 miles from Madison, OH)
- 8 days ago
- Ashtabula, OH (15 miles from Madison, OH)
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
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Customer Service Representative
- Mentor, OH (15 miles from Madison, OH)
- 8 days ago
- Mentor, OH (15 miles from Madison, OH)
- 8 days ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
- Mentor, OH (15 miles from Madison, OH)
- 8 days ago
- Mentor, OH (15 miles from Madison, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Painesville, OH (8 miles from Madison, OH)
- 8 days ago
- Painesville, OH (8 miles from Madison, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Ashtabula, OH (15 miles from Madison, OH)
- 10 days ago
- Ashtabula, OH (15 miles from Madison, OH)
- 10 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Wickliffe, OH (23 miles from Madison, OH)
- 15 days ago
- Wickliffe, OH (23 miles from Madison, OH)
- 15 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative (Loan Consultant I)
- Mentor, OH (15 miles from Madison, OH)
- 17 days ago
- Mentor, OH (15 miles from Madison, OH)
- 17 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Retail Customer Service Associate
- Mentor, OH (15 miles from Madison, OH)
- 18 days ago
- Mentor, OH (15 miles from Madison, OH)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...
Lead Customer Service Representative, Full or Part Time
- Willoughby, OH (18 miles from Madison, OH)
- 20 days ago
- Willoughby, OH (18 miles from Madison, OH)
- 20 days ago
Store 4705616: 37032 Vine St, Willoughby, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4705693: 5999 N Ridge Rd, Madison, Ohio 44057 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Full or Part Time
- Orwell, OH (22 miles from Madison, OH)
- 20 days ago
- Orwell, OH (22 miles from Madison, OH)
- 20 days ago
Store 4705203: 40 E Main St (nd), Orwell, Ohio 44076 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Conneaut, OH (24 miles from Madison, OH)
- 20 days ago
- Conneaut, OH (24 miles from Madison, OH)
- 20 days ago
Store 4705210: 314 Mill St, Conneaut, Ohio 44030 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Madison, OH
Moving to Madison, OH? Find some basic demographic data about Madison, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Madison, OH
Highest Education Level
Customer Services in Madison, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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