Customer Service Jobs in Macedonia, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 75 Jobs

Pharmacy Customer Service Associate

  • Parma, OH (13 miles from Macedonia, OH)
  • 19 hours ago
  • Parma, OH (13 miles from Macedonia, OH)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Bedford, OH (5 miles from Macedonia, OH)
  • 19 hours ago
  • Bedford, OH (5 miles from Macedonia, OH)
  • 19 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Lakewood, OH (19 miles from Macedonia, OH)
  • 23 hours ago
  • Lakewood, OH (19 miles from Macedonia, OH)
  • 23 hours ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Cleveland, OH (18 miles from Macedonia, OH)
  • 23 hours ago
  • Cleveland, OH (18 miles from Macedonia, OH)
  • 23 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Agent

  • Streetsboro, OH (9 miles from Macedonia, OH)
  • 23 hours ago
  • Streetsboro, OH (9 miles from Macedonia, OH)
  • 23 hours ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Akron, OH (18 miles from Macedonia, OH)
  • 1 day ago
  • Akron, OH (18 miles from Macedonia, OH)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Cleveland, OH (16 miles from Macedonia, OH)
  • 1 day ago
  • Cleveland, OH (16 miles from Macedonia, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Berea, OH (19 miles from Macedonia, OH)
  • 2 days ago
  • Berea, OH (19 miles from Macedonia, OH)
  • 2 days ago

service and support....

Customer Service Associate

  • Parma, OH (13 miles from Macedonia, OH)
  • 2 days ago
  • Parma, OH (13 miles from Macedonia, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cleveland, OH (16 miles from Macedonia, OH)
  • 3 days ago
  • Cleveland, OH (16 miles from Macedonia, OH)
  • 3 days ago

We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....

Customer Service Representative- United States

  • Stow, OH (10 miles from Macedonia, OH)
  • 4 days ago
  • Stow, OH (10 miles from Macedonia, OH)
  • 4 days ago

service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...

Retail Customer Service Representative/Cashier

  • Mayfield Hts, OH (12 miles from Macedonia, OH)
  • 5 days ago
  • Mayfield Hts, OH (12 miles from Macedonia, OH)
  • 5 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Berea, OH (19 miles from Macedonia, OH)
  • 5 days ago
  • Berea, OH (19 miles from Macedonia, OH)
  • 5 days ago

We are looking for a Customer Service Representative working out of our Berea, OH facility....

Technical Customer Service Representative

  • Cleveland, OH (16 miles from Macedonia, OH)
  • 6 days ago
  • Cleveland, OH (16 miles from Macedonia, OH)
  • 6 days ago

Technical Customer Service Representative Location: Valley View, Ohio (Hybrid position) Reports To: Customer Service Manager FLSA Status: Exempt, Full Time Prepared Date: February 2023 Summary B'laster...

Customer Service Representative I

  • Independence, OH (9 miles from Macedonia, OH)
  • 6 days ago
  • Independence, OH (9 miles from Macedonia, OH)
  • 6 days ago

As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....

Demographic Data for Macedonia, OH

Moving to Macedonia, OH? Find some basic demographic data about Macedonia, OH below.


Local
National
12,156
422
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Macedonia, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Macedonia, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Macedonia, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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