Customer Service Jobs in Lancaster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Circleville, OH (18 miles from Lancaster, OH)
- 17 hours ago
- Circleville, OH (18 miles from Lancaster, OH)
- 17 hours ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Associate - Temporary
- Pickerington, OH (16 miles from Lancaster, OH)
- 21 hours ago
- Pickerington, OH (16 miles from Lancaster, OH)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Carroll)
- Carroll, OH (9 miles from Lancaster, OH)
- 2 days ago
- Carroll, OH (9 miles from Lancaster, OH)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Lockbourne, OH (21 miles from Lancaster, OH)
- 14 days ago
- Lockbourne, OH (21 miles from Lancaster, OH)
- 14 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #INDexempt #LI-RK Job Category: Customer Service Compensation...
Retail Customer Service Associate
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 16 days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 16 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 25 days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
Retail Customer Service Supervisor
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
Role models outstanding customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pickerington, OH (16 miles from Lancaster, OH)
- 30+ days ago
- Pickerington, OH (16 miles from Lancaster, OH)
- 30+ days ago
Store 2743514: 1020 Hill Road North, Pickerington, Ohio 43147 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Circleville, OH (18 miles from Lancaster, OH)
- 45+ days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Nelsonville, OH (24 miles from Lancaster, OH)
- 60+ days ago
- Nelsonville, OH (24 miles from Lancaster, OH)
- 60+ days ago
The Customer Care Representative will professionally interact with customers to provide superior service and support as a primary agent for all inbound phone calls and Company websites inquiries,...
Customer Service Representative (8:00 am - 4:30 pm, Mon - Fri)
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 60+ days ago
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 60+ days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Service Representative Second Shift
- Pickerington, OH (16 miles from Lancaster, OH)
- 90+ days ago
- Pickerington, OH (16 miles from Lancaster, OH)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Customer Service Representative
- Hebron, OH (20 miles from Lancaster, OH)
- 90+ days ago
- Hebron, OH (20 miles from Lancaster, OH)
- 90+ days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Lancaster, OH
Moving to Lancaster, OH? Find some basic demographic data about Lancaster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lancaster, OH
Highest Education Level
Customer Services in Lancaster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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