Customer Service Jobs in Lancaster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Obetz, OH (23 miles from Lancaster, OH)
- 45+ days ago
- Obetz, OH (23 miles from Lancaster, OH)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Etna, OH (19 miles from Lancaster, OH)
- 1 hour ago
- Etna, OH (19 miles from Lancaster, OH)
- 1 hour ago
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Monday - Friday 8:00am - 4:30pm Apply...
Senior Customer Service Representative (10:00pm - 6:30am, Sun-Thur)
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 15 hours ago
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 15 hours ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Service Representative
- Whitehall, OH (24 miles from Lancaster, OH)
- 2 days ago
- Whitehall, OH (24 miles from Lancaster, OH)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Associate - Temporary
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 3 days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Etna, OH (19 miles from Lancaster, OH)
- 5 days ago
- Etna, OH (19 miles from Lancaster, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Second Shift
- Pickerington, OH (16 miles from Lancaster, OH)
- 7 days ago
- Pickerington, OH (16 miles from Lancaster, OH)
- 7 days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Summer Customer Service Representative - Float - Circleville
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Customer Service Representative
- Hebron, OH (20 miles from Lancaster, OH)
- 14 days ago
- Hebron, OH (20 miles from Lancaster, OH)
- 14 days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
Warehouse Customer Service Representative
- Etna, OH (19 miles from Lancaster, OH)
- 16 days ago
- Etna, OH (19 miles from Lancaster, OH)
- 16 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 25 days ago
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are looking for a customer service representative to connect with our insurance customers....
Dispensary Associate-PT (Carroll)
- Carroll, OH (9 miles from Lancaster, OH)
- 30+ days ago
- Carroll, OH (9 miles from Lancaster, OH)
- 30+ days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Retail Customer Service Cashier
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Lancaster, OH
Moving to Lancaster, OH? Find some basic demographic data about Lancaster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lancaster, OH
Highest Education Level
Customer Services in Lancaster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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