Customer Service Jobs in Kent, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Limaville, OH (14 miles from Kent, OH)
- 3 days ago
- Limaville, OH (14 miles from Kent, OH)
- 3 days ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative
- Ravenna, OH (8 miles from Kent, OH)
- 10 hours ago
- Ravenna, OH (8 miles from Kent, OH)
- 10 hours ago
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
Customer Service Associate - Temporary
- Independence, OH (24 miles from Kent, OH)
- 19 hours ago
- Independence, OH (24 miles from Kent, OH)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Solon, OH (18 miles from Kent, OH)
- 1 day ago
- Solon, OH (18 miles from Kent, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Lead Customer Service Representative
- Ravenna, OH (8 miles from Kent, OH)
- 3 days ago
- Ravenna, OH (8 miles from Kent, OH)
- 3 days ago
Store 4705568: 1029 W Main St, Ravenna, Ohio 44266 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Service Customer Care Representative / Dispatcher
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 3 days ago
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 3 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
- Twinsburg, OH (13 miles from Kent, OH)
- 3 days ago
- Twinsburg, OH (13 miles from Kent, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hudson, OH (10 miles from Kent, OH)
- 3 days ago
- Hudson, OH (10 miles from Kent, OH)
- 3 days ago
What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....
Part-Time Customer Relations Specialist
- Brecksville, OH (18 miles from Kent, OH)
- 4 days ago
- Brecksville, OH (18 miles from Kent, OH)
- 4 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, Full or Part Time
- Barberton, OH (17 miles from Kent, OH)
- 4 days ago
- Barberton, OH (17 miles from Kent, OH)
- 4 days ago
Store 4705594: 224 31st St SW, Barberton, Ohio 44203 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier/Customer Service Representative
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
Cashier / Customer Service Representative True North - : [Retail Cashier / Team Member] As a Cashier/Customer Service Representative at True North, you'll: Handle customer transactions efficiently and...
Customer Service Representative, Medicare Pharmacy
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 6 days ago
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 6 days ago
Store 4705625: 489 E Bath Rd, Cuyahoga Falls, Ohio 44223 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Canton, OH (23 miles from Kent, OH)
- 7 days ago
- Canton, OH (23 miles from Kent, OH)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - CHEM
- Twinsburg, OH (13 miles from Kent, OH)
- 8 days ago
- Twinsburg, OH (13 miles from Kent, OH)
- 8 days ago
service....
Demographic Data for Kent, OH
Moving to Kent, OH? Find some basic demographic data about Kent, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kent, OH
Highest Education Level
Customer Services in Kent, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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