Customer Service Jobs in Kent, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Uniontown, OH (13 miles from Kent, OH)
- 4 hours ago
- Uniontown, OH (13 miles from Kent, OH)
- 4 hours ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative Internet/Voice
- North Canton, OH (20 miles from Kent, OH)
- 15 hours ago
- North Canton, OH (20 miles from Kent, OH)
- 15 hours ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems...
Customer Service Agent, Cross Functional (Full-Time)
- North Canton, OH (20 miles from Kent, OH)
- 1 day ago
- North Canton, OH (20 miles from Kent, OH)
- 1 day ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative
- Tallmadge, OH (5 miles from Kent, OH)
- 1 day ago
- Tallmadge, OH (5 miles from Kent, OH)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Read more at www.dsv.comLocation: Streetsboro, OHDivision:SolutionsJob Posting Title: Customer Service Agent, CSRTime Type: Full TimePOSITION SUMMARYThe CSR is responsible for building rapport and trust...
Retail, Customer Service Supervisor, Full Time
- Akron, OH (12 miles from Kent, OH)
- 1 day ago
- Akron, OH (12 miles from Kent, OH)
- 1 day ago
Role models outstanding customer service....
Customer Care Representative - Hybrid
- Norton, OH (17 miles from Kent, OH)
- 3 days ago
- Norton, OH (17 miles from Kent, OH)
- 3 days ago
Requirements of the Customer Care Representative: Experience in a customer service role. Strong communication skills. Experience with entering data and looking up data within an ERP system....
- Solon, OH (18 miles from Kent, OH)
- 4 days ago
- Solon, OH (18 miles from Kent, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Twinsburg, OH (13 miles from Kent, OH)
- 4 days ago
- Twinsburg, OH (13 miles from Kent, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Solon, OH (18 miles from Kent, OH)
- 5 days ago
- Solon, OH (18 miles from Kent, OH)
- 5 days ago
Shift: 10:30am-7:00pm M-F -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls...
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (24 miles from Kent, OH)
- 6 days ago
- Brooklyn Heights, OH (24 miles from Kent, OH)
- 6 days ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Amazon Locker+ Customer Service Associate
- Bedford, OH (20 miles from Kent, OH)
- 7 days ago
- Bedford, OH (20 miles from Kent, OH)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Streetsboro, OH (7 miles from Kent, OH)
- 7 days ago
- Streetsboro, OH (7 miles from Kent, OH)
- 7 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Customer Service Representative- United States
- Stow, OH (6 miles from Kent, OH)
- 10 days ago
- Stow, OH (6 miles from Kent, OH)
- 10 days ago
service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...
Customer Service Associate - Temporary
- Bedford, OH (20 miles from Kent, OH)
- 11 days ago
- Bedford, OH (20 miles from Kent, OH)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Kent, OH
Moving to Kent, OH? Find some basic demographic data about Kent, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kent, OH
Highest Education Level
Customer Services in Kent, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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