Customer Service Jobs in Independence, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lakewood, OH (10 miles from Independence, OH)
- 9 days ago
- Lakewood, OH (10 miles from Independence, OH)
- 9 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
E-Commerce Customer Service Representative
- Avon, OH (19 miles from Independence, OH)
- 2 hours ago
- Avon, OH (19 miles from Independence, OH)
- 2 hours ago
Ongoing training in plant care and customer service A fun, supportive team of fellow plant enthusiasts...
Customer Service Representative - Streetsboro - Part Time
- Streetsboro, OH (19 miles from Independence, OH)
- 3 hours ago
- Streetsboro, OH (19 miles from Independence, OH)
- 3 hours ago
Cash handling and customer service experience preferred....
- Akron, OH (24 miles from Independence, OH)
- 5 hours ago
- Akron, OH (24 miles from Independence, OH)
- 5 hours ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative
- Cleveland Heights, OH (8 miles from Independence, OH)
- 5 hours ago
- Cleveland Heights, OH (8 miles from Independence, OH)
- 5 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
Store 4705254: 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Shaker Heights, OH (9 miles from Independence, OH)
- 17 hours ago
- Shaker Heights, OH (9 miles from Independence, OH)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
- Parma, OH (4 miles from Independence, OH)
- 17 hours ago
Store 4705254: 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Streetsboro, OH (19 miles from Independence, OH)
- 1 day ago
- Streetsboro, OH (19 miles from Independence, OH)
- 1 day ago
Store 4705366: 9913 St Rt 43, Streetsboro, Ohio 44241 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH (7 miles from Independence, OH)
- 1 day ago
- Cleveland, OH (7 miles from Independence, OH)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative, Shuttle Operations
- Cleveland, OH (7 miles from Independence, OH)
- 1 day ago
- Cleveland, OH (7 miles from Independence, OH)
- 1 day ago
Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....
Pharmacy Customer Service Associate
- Twinsburg, OH (11 miles from Independence, OH)
- 2 days ago
- Twinsburg, OH (11 miles from Independence, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, OH
- 2 days ago
- Independence, OH
- 2 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Westlake, OH (15 miles from Independence, OH)
- 3 days ago
- Westlake, OH (15 miles from Independence, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kent, OH (24 miles from Independence, OH)
- 4 days ago
- Kent, OH (24 miles from Independence, OH)
- 4 days ago
Read more at www.dsv.comLocation: Streetsboro, OHDivision:SolutionsJob Posting Title: Customer Service Agent, CSRTime Type: Full TimePOSITION SUMMARYThe CSR is responsible for building rapport and trust...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Independence, OH
Highest Education Level
Customer Services in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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