Customer Service Jobs in Hilliard, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Associate

  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Dispensary Associate - Full-time

  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Dispensary Associate - Part-time

  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • moments ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Remote Customer Service Representative (Ohio residents)

  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 hours ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 hours ago

About the Role** **_Location: Remote_** **__** **_Ohio residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...

Remote Work

Pharmacy Customer Service Associate

  • Grandview Heights, OH (7 miles from Hilliard, OH)
  • 22 hours ago
  • Grandview Heights, OH (7 miles from Hilliard, OH)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Pickerington, OH (23 miles from Hilliard, OH)
  • 1 day ago
  • Pickerington, OH (23 miles from Hilliard, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Easton Town Center

  • Columbus, OH (9 miles from Hilliard, OH)
  • 1 day ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative - Entry Level Immediate Hire

  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago

Apply now to become a Customer Service Representative and help amplify voices that drive change....

Retail Customer Service Cashier

  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Supervisor

  • Columbus, OH (9 miles from Hilliard, OH)
  • 3 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 3 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Powell, OH (11 miles from Hilliard, OH)
  • 3 days ago
  • Powell, OH (11 miles from Hilliard, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales and Customer Service Agent

  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago

Sales and Customer Service Agent Aevum Incorporated Columbus Columbus, OH, US 2 days ago Quick Job type Full-time Quick Job description We are a community of dedicated Sales and Customer Service professionals...

Customer Service Representative

  • Delaware, OH (20 miles from Hilliard, OH)
  • 4 days ago
  • Delaware, OH (20 miles from Hilliard, OH)
  • 4 days ago

We are looking to add a Customer Service Representative to our team at Pet Palace Delaware!...

Customer Service Representative (Part-Time)

  • Gahanna, OH (16 miles from Hilliard, OH)
  • 7 days ago
  • Gahanna, OH (16 miles from Hilliard, OH)
  • 7 days ago

Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer...

Technical Customer Service Associate - Bilingual (English and Spanish)

  • Columbus, OH (9 miles from Hilliard, OH)
  • 7 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 7 days ago

We are looking for dedicated customer services professionals to provide guidance, advice, and technical support to our end users, ensuring an excellent experience with our products and applications....

Remote Work

Demographic Data for Hilliard, OH

Moving to Hilliard, OH? Find some basic demographic data about Hilliard, OH below.

Local
National
64,607
1,398
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Hilliard, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hilliard, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hilliard, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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