Customer Service Jobs in Heath, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Pharmacy Customer Service Associate
- Zanesville, OH (18 miles from Heath, OH)
- 3 days ago
- Zanesville, OH (18 miles from Heath, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Zanesville, OH (18 miles from Heath, OH)
- 6 days ago
- Zanesville, OH (18 miles from Heath, OH)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...
U-Box Customer Care Representative (CDL)
- Newark, OH (8 miles from Heath, OH)
- 11 days ago
- Newark, OH (8 miles from Heath, OH)
- 11 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service and Sales Associate, Part-Time
- Gambier, OH (23 miles from Heath, OH)
- 12 days ago
- Gambier, OH (23 miles from Heath, OH)
- 12 days ago
The Kenyon College Bookstore seeks an energetic and outgoing part-time Customer Service and Sales Associate....
Retail Customer Service Supervisor
- Reynoldsburg, OH (22 miles from Heath, OH)
- 15 days ago
- Reynoldsburg, OH (22 miles from Heath, OH)
- 15 days ago
Role models outstanding customer service....
Customer Service Representative
- Reynoldsburg, OH (22 miles from Heath, OH)
- 19 days ago
- Reynoldsburg, OH (22 miles from Heath, OH)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - Granville Office
- Granville, OH (12 miles from Heath, OH)
- 23 days ago
- Granville, OH (12 miles from Heath, OH)
- 23 days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
Customer Service Representative - Newark Downtown Office
- Newark, OH (8 miles from Heath, OH)
- 23 days ago
- Newark, OH (8 miles from Heath, OH)
- 23 days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
Customer Service Representative
- Pickerington, OH (22 miles from Heath, OH)
- 25 days ago
- Pickerington, OH (22 miles from Heath, OH)
- 25 days ago
Store 2743514: 1020 Hill Road North, Pickerington, Ohio 43147 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Dispensary Associate-PT (Carroll)
- Carroll, OH (23 miles from Heath, OH)
- 29 days ago
- Carroll, OH (23 miles from Heath, OH)
- 29 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative - New Lexington Office
- New Lexington, OH (20 miles from Heath, OH)
- 30+ days ago
- New Lexington, OH (20 miles from Heath, OH)
- 30+ days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
Retail Customer Service Cashier
- Zanesville, OH (18 miles from Heath, OH)
- 30+ days ago
- Zanesville, OH (18 miles from Heath, OH)
- 30+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Zanesville, OH (18 miles from Heath, OH)
- 30+ days ago
- Zanesville, OH (18 miles from Heath, OH)
- 30+ days ago
Ability to provide outstanding customer service and maintain a high degree of confidentiality. 4. Demonstrated excellence with listening, verbal skills. 5....
- Newark, OH (8 miles from Heath, OH)
- 45+ days ago
- Newark, OH (8 miles from Heath, OH)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Heath, OH
Moving to Heath, OH? Find some basic demographic data about Heath, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Heath, OH
Highest Education Level
Customer Services in Heath, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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