Customer Service Jobs in Heath, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Retail Customer Service Cashier

  • Zanesville, OH (18 miles from Heath, OH)
  • 14 days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Etna, OH (18 miles from Heath, OH)
  • 3 days ago
  • Etna, OH (18 miles from Heath, OH)
  • 3 days ago

Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Monday - Friday 8:00am - 4:30pm Apply...

Customer Service Representative - Newark Downtown Office

  • Newark, OH (8 miles from Heath, OH)
  • 5 days ago
  • Newark, OH (8 miles from Heath, OH)
  • 5 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Service Associate - Temporary

  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 6 days ago
  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Etna, OH (18 miles from Heath, OH)
  • 8 days ago
  • Etna, OH (18 miles from Heath, OH)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Second Shift

  • Pickerington, OH (22 miles from Heath, OH)
  • 10 days ago
  • Pickerington, OH (22 miles from Heath, OH)
  • 10 days ago

Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...

Customer Service Representative

  • Hebron, OH (9 miles from Heath, OH)
  • 17 days ago
  • Hebron, OH (9 miles from Heath, OH)
  • 17 days ago

Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....

Customer Service Associate

  • Zanesville, OH (18 miles from Heath, OH)
  • 27 days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 27 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Dispensary Associate-PT (Carroll)

  • Carroll, OH (23 miles from Heath, OH)
  • 30+ days ago
  • Carroll, OH (23 miles from Heath, OH)
  • 30+ days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Retail Customer Service Supervisor

  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 60+ days ago
  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 60+ days ago

Role models outstanding customer service....

Retail Customer Service Associate

  • Zanesville, OH (18 miles from Heath, OH)
  • 45+ days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...

Retail Cashier

  • Heath, OH
  • 90+ days ago
  • Heath, OH
  • 90+ days ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Demographic Data for Heath, OH

Moving to Heath, OH? Find some basic demographic data about Heath, OH below.


Local
National
17,479
433
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Heath, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Heath, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Heath, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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