Customer Service Jobs in Heath, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Immediate Hire Customer Service Representative

  • Heath, OH
  • 1 day ago
  • Heath, OH
  • 1 day ago

Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....

Pharmacy Customer Service Associate

  • Zanesville, OH (18 miles from Heath, OH)
  • 3 days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Zanesville, OH (18 miles from Heath, OH)
  • 6 days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 6 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...

U-Box Customer Care Representative (CDL)

  • Newark, OH (8 miles from Heath, OH)
  • 11 days ago
  • Newark, OH (8 miles from Heath, OH)
  • 11 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service and Sales Associate, Part-Time

  • Gambier, OH (23 miles from Heath, OH)
  • 12 days ago
  • Gambier, OH (23 miles from Heath, OH)
  • 12 days ago

The Kenyon College Bookstore seeks an energetic and outgoing part-time Customer Service and Sales Associate....

Retail Customer Service Supervisor

  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 15 days ago
  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 15 days ago

Role models outstanding customer service....

Customer Service Representative

  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 19 days ago
  • Reynoldsburg, OH (22 miles from Heath, OH)
  • 19 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative - Granville Office

  • Granville, OH (12 miles from Heath, OH)
  • 23 days ago
  • Granville, OH (12 miles from Heath, OH)
  • 23 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Service Representative - Newark Downtown Office

  • Newark, OH (8 miles from Heath, OH)
  • 23 days ago
  • Newark, OH (8 miles from Heath, OH)
  • 23 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Service Representative

  • Pickerington, OH (22 miles from Heath, OH)
  • 25 days ago
  • Pickerington, OH (22 miles from Heath, OH)
  • 25 days ago

Store 2743514: 1020 Hill Road North, Pickerington, Ohio 43147 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Dispensary Associate-PT (Carroll)

  • Carroll, OH (23 miles from Heath, OH)
  • 29 days ago
  • Carroll, OH (23 miles from Heath, OH)
  • 29 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative - New Lexington Office

  • New Lexington, OH (20 miles from Heath, OH)
  • 30+ days ago
  • New Lexington, OH (20 miles from Heath, OH)
  • 30+ days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Retail Customer Service Cashier

  • Zanesville, OH (18 miles from Heath, OH)
  • 30+ days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 30+ days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Relations Associate

  • Zanesville, OH (18 miles from Heath, OH)
  • 30+ days ago
  • Zanesville, OH (18 miles from Heath, OH)
  • 30+ days ago

Ability to provide outstanding customer service and maintain a high degree of confidentiality. 4. Demonstrated excellence with listening, verbal skills. 5....

Customer Service Associate

  • Newark, OH (8 miles from Heath, OH)
  • 45+ days ago
  • Newark, OH (8 miles from Heath, OH)
  • 45+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Demographic Data for Heath, OH

Moving to Heath, OH? Find some basic demographic data about Heath, OH below.


Local
National
17,479
433
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Heath, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Heath, OH offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Heath, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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