Customer Service Jobs in Groveport, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 92 Jobs

Dispensary Associate-PT (Carroll)

Carroll, OH (10 miles from Groveport, OH)
16 hours ago

Carroll, OH (10 miles from Groveport, OH)
16 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Care Representative

Columbus, OH (19 miles from Groveport, OH)
17 hours ago

Columbus, OH (19 miles from Groveport, OH)
17 hours ago

Performs customer service processing functions: enters, maintains, updates and corrects customer account information....

Customer Service Representative, Medicare Pharmacy Contact Center

Columbus, OH (19 miles from Groveport, OH)
21 hours ago

Columbus, OH (19 miles from Groveport, OH)
21 hours ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

Columbus, OH (19 miles from Groveport, OH)
22 hours ago

Columbus, OH (19 miles from Groveport, OH)
22 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Pharmacy Customer Service Associate

Lancaster, OH (18 miles from Groveport, OH)
1 day ago

Lancaster, OH (18 miles from Groveport, OH)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

Columbus, OH (19 miles from Groveport, OH)
1 day ago

Columbus, OH (19 miles from Groveport, OH)
1 day ago

A Brief Overview The Client Services Representative I provides world class customer service to Belron clients and internal departments by receiving and resolving client complaints, receiving and initiating...

Senior Customer Service Representative - Corporate Filings

Columbus, OH (19 miles from Groveport, OH)
1 day ago

Columbus, OH (19 miles from Groveport, OH)
1 day ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Associate

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative Immediate Hire

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Are you outgoing, reliable, and ready to launch a career in customer service and marketing?...

LP Customer Service Associate I

Hilliard, OH (19 miles from Groveport, OH)
2 days ago

Hilliard, OH (19 miles from Groveport, OH)
2 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Sales and Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service....

Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative, Specialized Services Bagster

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

New Albany, OH (17 miles from Groveport, OH)
2 days ago

New Albany, OH (17 miles from Groveport, OH)
2 days ago

Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....

View all 92 jobs

Demographic Data for Groveport, OH

Moving to Groveport, OH? Find some basic demographic data about Groveport, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Groveport, OH

Local

National

Total Population

14,295

Number of Businesses

353

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Groveport, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Groveport, OH offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Groveport, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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