Customer Service Jobs in Groveport, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 96 Jobs

Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 hours ago

Columbus, OH (19 miles from Groveport, OH)
2 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Seasonal & Regular Customer Service Representative - Easton Town Center

Columbus, OH (19 miles from Groveport, OH)
11 hours ago

Columbus, OH (19 miles from Groveport, OH)
11 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Care Representative - Cardio Partners - Remote

Dublin, OH (22 miles from Groveport, OH)
18 hours ago

Dublin, OH (22 miles from Groveport, OH)
18 hours ago

Skills/Experience Required: One to two years of customer service experience. Strong computer skills. Basic understanding of MS Outlook, Word, and Excel....

Remote Work

Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
22 hours ago

Columbus, OH (19 miles from Groveport, OH)
22 hours ago

.- The Intake I (IQA) Associate will also assist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team....

Customer Service Representative (Healthcare) - Remote

Columbus, OH (19 miles from Groveport, OH)
23 hours ago

Columbus, OH (19 miles from Groveport, OH)
23 hours ago

Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...

Remote Work

Customer Service Representative - Granville Office

Granville, OH (24 miles from Groveport, OH)
1 day ago

Granville, OH (24 miles from Groveport, OH)
1 day ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Service Associate - Entry Level

Columbus, OH (19 miles from Groveport, OH)
1 day ago

Columbus, OH (19 miles from Groveport, OH)
1 day ago

We are now hiring Customer Service Associates to join our growing outreach team....

Customer Service Associate

Upper Arlington, OH (12 miles from Groveport, OH)
1 day ago

Upper Arlington, OH (12 miles from Groveport, OH)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Technical Customer Service Representative $16/hr

Columbus, OH (19 miles from Groveport, OH)
1 day ago

Columbus, OH (19 miles from Groveport, OH)
1 day ago

We are seeking dedicated Customer Service Representative / Technical Support Specialists....

Customer Service Associate

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative (8:00 am - 4:30 pm, Mon - Fri)

Canal Winchester, OH (4 miles from Groveport, OH)
2 days ago

Canal Winchester, OH (4 miles from Groveport, OH)
2 days ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Representative

Columbus, OH (13 miles from Groveport, OH)
2 days ago

Columbus, OH (13 miles from Groveport, OH)
2 days ago

Requisition I D : 888178 Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture,...

Bilingual Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

We’re hiring bilingual Customer Service Representatives to support financial professionals and their clients throughout the application process salary: $19.49 - $19.5 per hour shift: First work hours...

Inbound Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Customer Service Rep/Financial Service Rep This is an exciting customer service opportunity to work with one of Columbus's TOP Employers, a leader in the Insurance and Financial Services Industry!...

Customer Service Representative

Columbus, OH (19 miles from Groveport, OH)
2 days ago

Columbus, OH (19 miles from Groveport, OH)
2 days ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Engage internal clients...

View all 96 jobs

Demographic Data for Groveport, OH

Moving to Groveport, OH? Find some basic demographic data about Groveport, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Groveport, OH

Local

National

Total Population

14,295

Number of Businesses

353

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Groveport, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Groveport, OH offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Groveport, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »