Customer Service Jobs in Grandview Heights, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative - Baltimore Office

  • Baltimore, OH (24 miles from Grandview Heights, OH)
  • moments ago
  • Baltimore, OH (24 miles from Grandview Heights, OH)
  • moments ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Care Representative

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 2 hours ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 2 hours ago

Performs customer service processing functions: enters, maintains, updates and corrects customer account information....

Customer Service Representative

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 3 hours ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 3 hours ago

Client Overview: Our client, a start-up in the mortgage industry, is seeking Customer Service Representatives to join their team on a temp to hire basis....

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Dublin, OH (9 miles from Grandview Heights, OH)
  • 1 day ago
  • Dublin, OH (9 miles from Grandview Heights, OH)
  • 1 day ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative

  • Reynoldsburg, OH (14 miles from Grandview Heights, OH)
  • 1 day ago
  • Reynoldsburg, OH (14 miles from Grandview Heights, OH)
  • 1 day ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Entry-Level Client Relations Associate

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 2 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 2 days ago

If youre passionate about delivering top-notch customer service and enjoy working in a fast-paced, event-driven environment, this is the perfect opportunity for you!...

Customer Service Representative - New Albany, OH (Onsite) Materials Management o

  • Westerville, OH (11 miles from Grandview Heights, OH)
  • 3 days ago
  • Westerville, OH (11 miles from Grandview Heights, OH)
  • 3 days ago

Customer Service Representative needed for an opportunity with SOC's client to work in New Albany, Ohio.Shifts Available:1A - Sunday to Tuesday/Wednesday from 6:00am to 6:30pm2A - Sunday to Tuesday/...

Customer Service Representative

  • Westerville, OH (11 miles from Grandview Heights, OH)
  • 4 days ago
  • Westerville, OH (11 miles from Grandview Heights, OH)
  • 4 days ago

Summary The Customer Service Representative will provide Best-In-Class customer service to all inbound coverage and/or general claims questions from customers (i.e. contract holders, dealers, agents...

Remote Work

Customer Service Representative

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Customer Service Representative

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago

Title: Customer Service Representative Location: Columbus, OH Duration: Contract to Hire Our client, a leading digital bank, has an immediate need for Customer Service Representatives....

Customer Service Representative

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago

ALTA Performance Materials has an exciting opportunity for a Customer Service Representative to join our team at our Columbus, OH location....

Customer Service Representative-Banking Call Center

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago

Preferred Qualifications: Bachelor's degree OR prior experience in a contact center/customer service role. Strong verbal and written communication skills....

Customer Service Representative - Help Desk

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 4 days ago

Excellent customer service & communication skills? Ability to troubleshoot software & hardware issues???? Apply today!...

Inbound Customer Service Agent - Consumer Relations (Remote)

  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 5 days ago
  • Columbus, OH (8 miles from Grandview Heights, OH)
  • 5 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Demographic Data for Grandview Heights, OH

Moving to Grandview Heights, OH? Find some basic demographic data about Grandview Heights, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Grandview Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grandview Heights, OH offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grandview Heights, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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