Customer Service Jobs in Grandview Heights, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- Dublin, OH (9 miles from Grandview Heights, OH)
- 9 hours ago
- Dublin, OH (9 miles from Grandview Heights, OH)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonAssociate Customer Service Representative
- Wesco Financial
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 day ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 1 day ago
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
In Person- Ascend Wellness Holdings
- Carroll, OH (21 miles from Grandview Heights, OH)
- 2 days ago
- Carroll, OH (21 miles from Grandview Heights, OH)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part TimeLead Retail Customer Service Associate
- FedEx
- Columbus, OH (8 miles from Grandview Heights, OH)
- 5 days ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 5 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
In PersonRetail LP Customer Service Associate Uniformed
- TJX
- Gahanna, OH (9 miles from Grandview Heights, OH)
- 6 days ago
- Gahanna, OH (9 miles from Grandview Heights, OH)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonCustomer Experience Associate - Social Media
- Wendy's
- Dublin, OH (9 miles from Grandview Heights, OH)
- 7 days ago
- Dublin, OH (9 miles from Grandview Heights, OH)
- 7 days ago
What we expect from you Bilingual in Spanish and English Education: High School Diploma or equivalent experience 3+ years in customer service, social media support, or community management....
Remote- UTi/DSV
- New Albany, OH (14 miles from Grandview Heights, OH)
- 7 days ago
- New Albany, OH (14 miles from Grandview Heights, OH)
- 7 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
In PersonPharmacy Customer Service Associate
- Walgreens
- Powell, OH (13 miles from Grandview Heights, OH)
- 8 days ago
- Powell, OH (13 miles from Grandview Heights, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Cashier
- Love's Travel Stops & Country Stores, Inc.
- Etna, OH (19 miles from Grandview Heights, OH)
- 9 days ago
- Etna, OH (19 miles from Grandview Heights, OH)
- 9 days ago
Nearest Major Market: Columbus Nearest Secondary Market: Dublin Job Segment: Facilities, Food Safety, Retail Sales, Operations, Customer Service, Quality, Retail...
In PersonRetail Customer Experience Associate, Polaris - Full Time
- Macy's
- Columbus, OH (8 miles from Grandview Heights, OH)
- 13 days ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 13 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full Time- Sherwin Williams
- Dublin, OH (9 miles from Grandview Heights, OH)
- 17 days ago
- Dublin, OH (9 miles from Grandview Heights, OH)
- 17 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
In PersonCustomer Service Representative
- Circle K
- New Albany, OH (14 miles from Grandview Heights, OH)
- 17 days ago
- New Albany, OH (14 miles from Grandview Heights, OH)
- 17 days ago
service in a courteous, friendly and attentive manner....
In Person- VCA Animal Hospital
- Columbus, OH (8 miles from Grandview Heights, OH)
- 19 days ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 19 days ago
Duties will include: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department....
In PersonRetail Customer Service Associate
- FedEx
- Dublin, OH (9 miles from Grandview Heights, OH)
- 20 days ago
- Dublin, OH (9 miles from Grandview Heights, OH)
- 20 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonRetail Customer Service Specialist
- Dick's Sporting Goods
- Columbus, OH (8 miles from Grandview Heights, OH)
- 20 days ago
- Columbus, OH (8 miles from Grandview Heights, OH)
- 20 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonDemographic Data for Grandview Heights, OH
Moving to Grandview Heights, OH? Find some basic demographic data about Grandview Heights, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Grandview Heights, OH
Highest Education Level
Customer Services in Grandview Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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