Customer Service Jobs in Geneva, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Pharmacy Customer Service Associate

  • Painesville, OH (13 miles from Geneva, OH)
  • 1 day ago
  • Painesville, OH (13 miles from Geneva, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor Part Time

  • Mentor, OH (20 miles from Geneva, OH)
  • 15 days ago
  • Mentor, OH (20 miles from Geneva, OH)
  • 15 days ago

Role models outstanding customer service....

Lead Customer Service Representative

  • Painesville, OH (13 miles from Geneva, OH)
  • 17 days ago
  • Painesville, OH (13 miles from Geneva, OH)
  • 17 days ago

Store 2743357: 1251 Mentor Ave, Painesville, Ohio 44077 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Temporary Part-Time)

  • Willoughby, OH (24 miles from Geneva, OH)
  • 18 days ago
  • Willoughby, OH (24 miles from Geneva, OH)
  • 18 days ago

Build strong customer service relationships with Five Star Trucking clients.. 2....

Retail Customer Service Associate

  • Mentor, OH (20 miles from Geneva, OH)
  • 27 days ago
  • Mentor, OH (20 miles from Geneva, OH)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...

Amazon Locker+ Customer Service Associate

  • Mentor, OH (20 miles from Geneva, OH)
  • 30+ days ago
  • Mentor, OH (20 miles from Geneva, OH)
  • 30+ days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Mentor, OH (20 miles from Geneva, OH)
  • 45+ days ago
  • Mentor, OH (20 miles from Geneva, OH)
  • 45+ days ago

Store 2743350: 6800 Center St, Mentor, Ohio 44060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Cashier

  • Madison, OH (6 miles from Geneva, OH)
  • 45+ days ago
  • Madison, OH (6 miles from Geneva, OH)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, Full or Part Time

  • Ashtabula, OH (9 miles from Geneva, OH)
  • 45+ days ago
  • Ashtabula, OH (9 miles from Geneva, OH)
  • 45+ days ago

Store 4705714: 917 Lake Ave, Ashtabula, Ohio 44004 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Willoughby, OH (24 miles from Geneva, OH)
  • 60+ days ago
  • Willoughby, OH (24 miles from Geneva, OH)
  • 60+ days ago

Store 4705616: 37032 Vine St, Willoughby, Ohio 44094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Conneaut, OH (19 miles from Geneva, OH)
  • 60+ days ago
  • Conneaut, OH (19 miles from Geneva, OH)
  • 60+ days ago

Store 4705210: 314 Mill St, Conneaut, Ohio 44030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Full or Part Time

  • Orwell, OH (18 miles from Geneva, OH)
  • 60+ days ago
  • Orwell, OH (18 miles from Geneva, OH)
  • 60+ days ago

Store 4705203: 40 E Main St (nd), Orwell, Ohio 44076 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Team Member

  • Conneaut, OH (19 miles from Geneva, OH)
  • 60+ days ago
  • Conneaut, OH (19 miles from Geneva, OH)
  • 60+ days ago

Store 4705210: 314 Mill St, Conneaut, Ohio 44030 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Geneva, OH

Moving to Geneva, OH? Find some basic demographic data about Geneva, OH below.


Local
National
13,910
292
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Geneva, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Geneva, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Geneva, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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