Customer Service Jobs in Gahanna, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Retail Customer Service Supervisor

  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 hours ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Associate Customer Service Representative

  • Columbus, OH (8 miles from Gahanna, OH)
  • 6 hours ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 6 hours ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Dispensary Associate - Part Time

  • Westerville, OH (5 miles from Gahanna, OH)
  • 1 day ago
  • Westerville, OH (5 miles from Gahanna, OH)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Retail Customer Service Associate

  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Customer Service Associate - Temporary

  • Grove City, OH (18 miles from Gahanna, OH)
  • 2 days ago
  • Grove City, OH (18 miles from Gahanna, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative - Days

  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 2 days ago

Proposed work schedule; Fridays, Saturdays and Sundays 7am-7pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical...

Customer Service Associate

  • Bexley, OH (6 miles from Gahanna, OH)
  • 2 days ago
  • Bexley, OH (6 miles from Gahanna, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Dublin, OH (15 miles from Gahanna, OH)
  • 2 days ago
  • Dublin, OH (15 miles from Gahanna, OH)
  • 2 days ago

Customer Service Associate Nestle USA - 3.7 Dublin, OH Job Details 3 hours ago Benefits Paid time off Qualifications Customer service Laboratory experience Laboratory information management systems...

Customer Service Representative - Dublin Hiring Event

  • Dublin, OH (15 miles from Gahanna, OH)
  • 3 days ago
  • Dublin, OH (15 miles from Gahanna, OH)
  • 3 days ago

EXPERIENCE One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

Customer Service Representative - Driving

  • Columbus, OH (8 miles from Gahanna, OH)
  • 3 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 3 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Columbus, OH (8 miles from Gahanna, OH)
  • 3 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 3 days ago

Qualifications: High school diploma or equivalent required Two years of customer service experience over the phone or in person Passion for providing excellent customer service High level of interpersonal...

Customer Service Associate Job Details Nestle Operational Services Worldwide SA

  • Dublin, OH (15 miles from Gahanna, OH)
  • 4 days ago
  • Dublin, OH (15 miles from Gahanna, OH)
  • 4 days ago

As a Customer Service Associate at NQAC Dublin, you ensure smooth communication and support for customer factories and clients....

Administrative Client Relations Associate

  • Columbus, OH (8 miles from Gahanna, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 4 days ago

Administrative Client Relations Associate This is a nationally known and respected consulting firm looking to hire a new Client Associate who will provide administrative support to Client...

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Columbus, OH (8 miles from Gahanna, OH)
  • 4 days ago
  • Columbus, OH (8 miles from Gahanna, OH)
  • 4 days ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Demographic Data for Gahanna, OH

Moving to Gahanna, OH? Find some basic demographic data about Gahanna, OH below.

Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

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Salary for Customer Service Jobs in Gahanna, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gahanna, OH offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gahanna, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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