Customer Service Jobs in Euclid, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative

  • Parma Heights, OH (18 miles from Euclid, OH)
  • 90+ days ago
  • Parma Heights, OH (18 miles from Euclid, OH)
  • 90+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Pharmacy Customer Service Associate

  • Rocky River, OH (18 miles from Euclid, OH)
  • moments ago
  • Rocky River, OH (18 miles from Euclid, OH)
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Cleveland, OH (10 miles from Euclid, OH)
  • 2 hours ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 2 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Retail Customer Service Representative/Cashier

  • Mayfield Hts, OH (5 miles from Euclid, OH)
  • 14 hours ago
  • Mayfield Hts, OH (5 miles from Euclid, OH)
  • 14 hours ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Hudson, OH (22 miles from Euclid, OH)
  • 23 hours ago
  • Hudson, OH (22 miles from Euclid, OH)
  • 23 hours ago

Customer Service Representative Address 1595 Georgetown Rd, Hudson, OH 44236, USA Job Description Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements....

Customer Service Representative - FT

  • Cleveland, OH (10 miles from Euclid, OH)
  • 1 day ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 1 day ago

service....

Customer Service Representative, Full or Part Time

  • Mayfield Heights, OH (5 miles from Euclid, OH)
  • 1 day ago
  • Mayfield Heights, OH (5 miles from Euclid, OH)
  • 1 day ago

Store 4705701: 6665 Mayfield Rd, Mayfield Hts, Ohio 44124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Cosmetics

  • Cleveland, OH (10 miles from Euclid, OH)
  • 2 days ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 2 days ago

Provide back-up support to other sales/customer service members....

Customer Service Associate - Temporary

  • Lakewood, OH (15 miles from Euclid, OH)
  • 2 days ago
  • Lakewood, OH (15 miles from Euclid, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Associate, Promenade Crocker Park - Full Time

  • Westlake, OH (22 miles from Euclid, OH)
  • 2 days ago
  • Westlake, OH (22 miles from Euclid, OH)
  • 2 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative I

  • Richfield, OH (23 miles from Euclid, OH)
  • 2 days ago
  • Richfield, OH (23 miles from Euclid, OH)
  • 2 days ago

Service Experience · Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications Preferred Qualifications: · College degree · 5+ years of Customer Service Experience...

Remote Work

Overnight 3rd Shift Customer Service Representative, Full or Part Time

  • Fairview Park, OH (18 miles from Euclid, OH)
  • 3 days ago
  • Fairview Park, OH (18 miles from Euclid, OH)
  • 3 days ago

Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Cleveland, OH (10 miles from Euclid, OH)
  • 3 days ago
  • Cleveland, OH (10 miles from Euclid, OH)
  • 3 days ago

Requisition Number:** 203569 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various...

Customer Service Representative

  • Fairview Park, OH (18 miles from Euclid, OH)
  • 4 days ago
  • Fairview Park, OH (18 miles from Euclid, OH)
  • 4 days ago

Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

  • Fairview Park, OH (18 miles from Euclid, OH)
  • 4 days ago
  • Fairview Park, OH (18 miles from Euclid, OH)
  • 4 days ago

Store 4705664: 20220 Lorain Rd, Fairview Park, Ohio 44126 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Euclid, OH

Moving to Euclid, OH? Find some basic demographic data about Euclid, OH below.


Local
National
42,677
591
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Euclid, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Euclid, OH offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Euclid, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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