Customer Service Jobs in Elyria, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lakewood, OH (18 miles from Elyria, OH)
- 18 hours ago
- Lakewood, OH (18 miles from Elyria, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cleveland, OH (24 miles from Elyria, OH)
- 1 day ago
- Cleveland, OH (24 miles from Elyria, OH)
- 1 day ago
Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position....
- Avon, OH (7 miles from Elyria, OH)
- 1 day ago
- Avon, OH (7 miles from Elyria, OH)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Lorain, OH (5 miles from Elyria, OH)
- 1 day ago
- Lorain, OH (5 miles from Elyria, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Cleveland, OH (24 miles from Elyria, OH)
- 3 days ago
- Cleveland, OH (24 miles from Elyria, OH)
- 3 days ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Customer Service Representative
- North Royalton, OH (20 miles from Elyria, OH)
- 3 days ago
- North Royalton, OH (20 miles from Elyria, OH)
- 3 days ago
Customer Service Representative Location: North Royalton, OH Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break) Pay Rate: $20-23/hr Overview As a Customer Service Representative, you'll...
Senior Customer Service Representative
- Lorain, OH (5 miles from Elyria, OH)
- 5 days ago
- Lorain, OH (5 miles from Elyria, OH)
- 5 days ago
Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. Receive...
- North Olmsted, OH (11 miles from Elyria, OH)
- 8 days ago
- North Olmsted, OH (11 miles from Elyria, OH)
- 8 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you....
Customer Service Representative
- Lorain, OH (5 miles from Elyria, OH)
- 8 days ago
- Lorain, OH (5 miles from Elyria, OH)
- 8 days ago
What Do IAA Customer Service Reps Do?...
Customer Service Representative
- Cleveland, OH (24 miles from Elyria, OH)
- 9 days ago
- Cleveland, OH (24 miles from Elyria, OH)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Broadview Heights, OH (23 miles from Elyria, OH)
- 9 days ago
- Broadview Heights, OH (23 miles from Elyria, OH)
- 9 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Avon, OH (7 miles from Elyria, OH)
- 13 days ago
- Avon, OH (7 miles from Elyria, OH)
- 13 days ago
JOB REQUIREMENTS High School Graduate/GED, college preferred 3+ years experience in customer service, supply chain, or logistics Strong computer and data entry (alpha/numeric) skills....
- Parma Heights, OH (17 miles from Elyria, OH)
- 14 days ago
- Parma Heights, OH (17 miles from Elyria, OH)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rocky River, OH (15 miles from Elyria, OH)
- 15 days ago
- Rocky River, OH (15 miles from Elyria, OH)
- 15 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....
Retail Customer Service Team Member-Mornings, Afternoons
- Avon, OH (7 miles from Elyria, OH)
- 15 days ago
- Avon, OH (7 miles from Elyria, OH)
- 15 days ago
Store - CLEV-AVON, OH Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Elyria, OH
Moving to Elyria, OH? Find some basic demographic data about Elyria, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Elyria, OH
Highest Education Level
Customer Services in Elyria, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »