Customer Service Jobs in East Liverpool, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Summer Customer Service Representative - Neshannock Twp - New Castle, PA

  • New Castle, PA (24 miles from East Liverpool, OH)
  • 13 hours ago
  • New Castle, PA (24 miles from East Liverpool, OH)
  • 13 hours ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Customer Service Representative

  • New Castle, PA (24 miles from East Liverpool, OH)
  • 13 hours ago
  • New Castle, PA (24 miles from East Liverpool, OH)
  • 13 hours ago

Including overseeing the other customer service supervisors. Sufficient math skills to use cash register and complete paperwork. Follow cash and banking procedures accurately....

Summer Customer Service Representative - Float - Penco Road - Weirton, WV

  • Steubenville, OH (19 miles from East Liverpool, OH)
  • 14 hours ago
  • Steubenville, OH (19 miles from East Liverpool, OH)
  • 14 hours ago

BackSummer Customer Service Representative - Float - Penco Road#51-7829Multiple LocationsApplyApply for this job now! ApplyLocationThis position is 100% in office....

Customer Service Associate

  • Boardman, OH (24 miles from East Liverpool, OH)
  • 4 days ago
  • Boardman, OH (24 miles from East Liverpool, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Baden, PA (21 miles from East Liverpool, OH)
  • 4 days ago
  • Baden, PA (21 miles from East Liverpool, OH)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Call Center Customer Service Representative

  • Weirton, WV (17 miles from East Liverpool, OH)
  • 5 days ago
  • Weirton, WV (17 miles from East Liverpool, OH)
  • 5 days ago

Call Center Customer Service RepresentativeWe are looking for a Call Center Representative that will be the liaison between our customers and their clients on a day to day basis....

Dispensary Associate-FT (Monaca)

  • Monaca, PA (13 miles from East Liverpool, OH)
  • 9 days ago
  • Monaca, PA (13 miles from East Liverpool, OH)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-PT (Monaca)

  • Monaca, PA (13 miles from East Liverpool, OH)
  • 9 days ago
  • Monaca, PA (13 miles from East Liverpool, OH)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Beaver Falls, PA (13 miles from East Liverpool, OH)
  • 11 days ago
  • Beaver Falls, PA (13 miles from East Liverpool, OH)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Lisbon, OH (9 miles from East Liverpool, OH)
  • 14 days ago
  • Lisbon, OH (9 miles from East Liverpool, OH)
  • 14 days ago

Store 4705233: 335 N Market St, Lisbon, Ohio 44432 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Summer Customer Service Representative - Neshannock Twp

  • New Castle, PA (24 miles from East Liverpool, OH)
  • 17 days ago
  • New Castle, PA (24 miles from East Liverpool, OH)
  • 17 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Retail Customer Service Cashier

  • North Lima, OH (19 miles from East Liverpool, OH)
  • 19 days ago
  • North Lima, OH (19 miles from East Liverpool, OH)
  • 19 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Summer Customer Service Representative - Float - Penco Road

  • Weirton, WV (17 miles from East Liverpool, OH)
  • 23 days ago
  • Weirton, WV (17 miles from East Liverpool, OH)
  • 23 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Customer Service Representative, Full or Part Time

  • Columbiana, OH (15 miles from East Liverpool, OH)
  • 29 days ago
  • Columbiana, OH (15 miles from East Liverpool, OH)
  • 29 days ago

Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • New Castle, PA (24 miles from East Liverpool, OH)
  • 30+ days ago
  • New Castle, PA (24 miles from East Liverpool, OH)
  • 30+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Demographic Data for East Liverpool, OH

Moving to East Liverpool, OH? Find some basic demographic data about East Liverpool, OH below.


Local
National
21,662
442
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in East Liverpool, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Liverpool, OH offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Liverpool, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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