Customer Service Jobs in East Liverpool, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative (Clerical Assistant 3)

  • Beaver Falls, PA (13 miles from East Liverpool, OH)
  • 3 days ago
  • Beaver Falls, PA (13 miles from East Liverpool, OH)
  • 3 days ago

Are you passionate about customer service and looking for an opportunity to enhance your skills?...

Customer Service Associate - Temporary

  • Moon Township, PA (23 miles from East Liverpool, OH)
  • 4 days ago
  • Moon Township, PA (23 miles from East Liverpool, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Rochester, PA (19 miles from East Liverpool, OH)
  • 4 days ago
  • Rochester, PA (19 miles from East Liverpool, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Industry, PA (8 miles from East Liverpool, OH)
  • 5 days ago
  • Industry, PA (8 miles from East Liverpool, OH)
  • 5 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Pharmacy Customer Service Associate

  • Rochester, PA (19 miles from East Liverpool, OH)
  • 5 days ago
  • Rochester, PA (19 miles from East Liverpool, OH)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Coraopolis, PA (23 miles from East Liverpool, OH)
  • 12 days ago
  • Coraopolis, PA (23 miles from East Liverpool, OH)
  • 12 days ago

We are searching for a Customer Service Representative to join a growing organization in Coraopolis....

Retail Customer Service Cashier

  • Zelienople, PA (24 miles from East Liverpool, OH)
  • 24 days ago
  • Zelienople, PA (24 miles from East Liverpool, OH)
  • 24 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Insurance Customer Service Representative

  • Coraopolis, PA (23 miles from East Liverpool, OH)
  • 24 days ago
  • Coraopolis, PA (23 miles from East Liverpool, OH)
  • 24 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Lead Customer Service Representative

  • New Castle, PA (24 miles from East Liverpool, OH)
  • 25 days ago
  • New Castle, PA (24 miles from East Liverpool, OH)
  • 25 days ago

Store 2743077: 3224 Wilmington Road, New Castle, Pennsylvania 16105 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative/Inside Sales Representative

  • Industry, PA (8 miles from East Liverpool, OH)
  • 26 days ago
  • Industry, PA (8 miles from East Liverpool, OH)
  • 26 days ago

Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...

Retail Customer Service Associate

  • Boardman, OH (24 miles from East Liverpool, OH)
  • 29 days ago
  • Boardman, OH (24 miles from East Liverpool, OH)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6361 South Ave, Boardman, OH 44512...

Customer Service Representative

  • Leetsdale, PA (21 miles from East Liverpool, OH)
  • 45+ days ago
  • Leetsdale, PA (21 miles from East Liverpool, OH)
  • 45+ days ago

Cen., Leetsdale, Pennsylvania 15056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Cashier

  • North Lima, OH (19 miles from East Liverpool, OH)
  • 45+ days ago
  • North Lima, OH (19 miles from East Liverpool, OH)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Dispensary Associate-PT (Monaca)

  • Monaca, PA (13 miles from East Liverpool, OH)
  • 60+ days ago
  • Monaca, PA (13 miles from East Liverpool, OH)
  • 60+ days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-FT (Monaca)

  • Monaca, PA (13 miles from East Liverpool, OH)
  • 60+ days ago
  • Monaca, PA (13 miles from East Liverpool, OH)
  • 60+ days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Demographic Data for East Liverpool, OH

Moving to East Liverpool, OH? Find some basic demographic data about East Liverpool, OH below.


Local
National
21,662
442
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in East Liverpool, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Liverpool, OH offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Liverpool, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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