Customer Service Jobs in Dayton, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative, Medicare Pharmacy Contact Center
- Dayton, OH
- 1 day ago
- Dayton, OH
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dayton, OH
- 1 day ago
- Dayton, OH
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
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Your Opportunity: Taylor Communications, a Taylor Corporation company, is seeking a Customer Service Representative (CSR) to establish and maintain relationships with customers on behalf of the company...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Portland, IN (18 miles from Dayton, OH)
- 11 days ago
- Portland, IN (18 miles from Dayton, OH)
- 11 days ago
Store 4702207: 325 N Meridian St, Portland, Indiana 47371 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Serve as primary customer service provider at the front end and liaison between customers and management....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Winchester, IN (13 miles from Dayton, OH)
- 30+ days ago
- Winchester, IN (13 miles from Dayton, OH)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6955 Miller Ln, Dayton, OH 45414...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Dayton, OH
- 30+ days ago
- Dayton, OH
- 30+ days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Celina, OH (23 miles from Dayton, OH)
- 30+ days ago
- Celina, OH (23 miles from Dayton, OH)
- 30+ days ago
Customer Service Representative Customer Service Celina, OH Full-Time Position Description As the Customer Service Representative, you are responsible for entering orders via an order entry program...
Corporate Customer Service Representative (Full-Time)
- Dayton, OH
- 60+ days ago
- Dayton, OH
- 60+ days ago
Overview Customer Service Representatives are responsible for assisting all internal and external Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or...
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Dayton, OH
Highest Education Level
Customer Services in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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