Customer Service Jobs in Cuyahoga Falls, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 30+ days ago
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 4 hours ago
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 4 hours ago
Store 4705254: 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 4 hours ago
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 4 hours ago
Store 4705254: 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Streetsboro, OH (9 miles from Cuyahoga Falls, OH)
- 11 hours ago
- Streetsboro, OH (9 miles from Cuyahoga Falls, OH)
- 11 hours ago
Store 4705366: 9913 St Rt 43, Streetsboro, Ohio 44241 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 1 day ago
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Pharmacy Customer Service Associate
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 1 day ago
- Twinsburg, OH (11 miles from Cuyahoga Falls, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent, Cross Functional (Part-Time)
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 1 day ago
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 1 day ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 1 day ago
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Uniontown, OH (12 miles from Cuyahoga Falls, OH)
- 2 days ago
- Uniontown, OH (12 miles from Cuyahoga Falls, OH)
- 2 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative Internet/Voice
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 2 days ago
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 2 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems...
Customer Service Agent, Cross Functional (Full-Time)
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 3 days ago
- North Canton, OH (21 miles from Cuyahoga Falls, OH)
- 3 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative
- Tallmadge, OH (4 miles from Cuyahoga Falls, OH)
- 3 days ago
- Tallmadge, OH (4 miles from Cuyahoga Falls, OH)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Kent, OH (7 miles from Cuyahoga Falls, OH)
- 3 days ago
- Kent, OH (7 miles from Cuyahoga Falls, OH)
- 3 days ago
Read more at www.dsv.comLocation: Streetsboro, OHDivision:SolutionsJob Posting Title: Customer Service Agent, CSRTime Type: Full TimePOSITION SUMMARYThe CSR is responsible for building rapport and trust...
Customer Care Representative - Hybrid
- Norton, OH (11 miles from Cuyahoga Falls, OH)
- 5 days ago
- Norton, OH (11 miles from Cuyahoga Falls, OH)
- 5 days ago
Requirements of the Customer Care Representative: Experience in a customer service role. Strong communication skills. Experience with entering data and looking up data within an ERP system....
- Strongsville, OH (21 miles from Cuyahoga Falls, OH)
- 6 days ago
- Strongsville, OH (21 miles from Cuyahoga Falls, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Cuyahoga Falls, OH
Moving to Cuyahoga Falls, OH? Find some basic demographic data about Cuyahoga Falls, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cuyahoga Falls, OH
Highest Education Level
Customer Services in Cuyahoga Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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