Customer Service Jobs in Columbus, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Westerville, OH (6 miles from Columbus, OH)
- 6 hours ago
- Westerville, OH (6 miles from Columbus, OH)
- 6 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
You will inform the field of daily customer service promotions along with providing them with error free orders....
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
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Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Customer Service Cashier
- Etna, OH (20 miles from Columbus, OH)
- 1 day ago
- Etna, OH (20 miles from Columbus, OH)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Role models outstanding customer service....
Apply Description Customer Service position in small call center environment. Do you have Mad Customer Service Skills?...
Customer Service Representative (EST and CST Time Zones)
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 3 days ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 3 days ago
As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Associate - Temporary
- Grove City, OH (17 miles from Columbus, OH)
- 6 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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