Customer Service Jobs in Columbus, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Grandview Heights, OH (8 miles from Columbus, OH)
- 18 hours ago
- Grandview Heights, OH (8 miles from Columbus, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Marysville, OH (21 miles from Columbus, OH)
- 18 hours ago
- Marysville, OH (21 miles from Columbus, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pickerington, OH (19 miles from Columbus, OH)
- 1 day ago
- Pickerington, OH (19 miles from Columbus, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative - Entry Level Immediate Hire
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Apply now to become a Customer Service Representative and help amplify voices that drive change....
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Sales and Customer Service Agent Aevum Incorporated Columbus Columbus, OH, US 2 days ago Quick Job type Full-time Quick Job description We are a community of dedicated Sales and Customer Service professionals...
Customer Service Representative
- Delaware, OH (13 miles from Columbus, OH)
- 4 days ago
- Delaware, OH (13 miles from Columbus, OH)
- 4 days ago
We are looking to add a Customer Service Representative to our team at Pet Palace Delaware!...
Customer Service Representative (Part-Time)
- Gahanna, OH (8 miles from Columbus, OH)
- 7 days ago
- Gahanna, OH (8 miles from Columbus, OH)
- 7 days ago
Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer...
Technical Customer Service Associate - Bilingual (English and Spanish)
- Columbus, OH
- 7 days ago
- Columbus, OH
- 7 days ago
We are looking for dedicated customer services professionals to provide guidance, advice, and technical support to our end users, ensuring an excellent experience with our products and applications....
Remote Workservice, quality and professionalism with customers and coworkers Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements 1+ year relevant experience in...
Remote Workun Customer Service Representative Wanted!...
Dispensary Associate - Part Time
- Westerville, OH (6 miles from Columbus, OH)
- 7 days ago
- Westerville, OH (6 miles from Columbus, OH)
- 7 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Role models outstanding customer service....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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