Customer Service Jobs in Columbus, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH
- 13 days ago
- Liberty Mutual Insurance
- Columbus, OH
- 13 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkCustomer Service Representative
- Whitehall, OH (11 miles from Columbus, OH)
- 26 days ago
- Whitehall, OH (11 miles from Columbus, OH)
- 26 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
We are a leading Event Promotions Firm in the area, renowned for our exceptional customer service....
spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer...
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Customer Service Representative-Financial Services
- Columbus, OH
- 7 hours ago
- Columbus, OH
- 7 hours ago
Candidates must be able to deliver friendly customer service while talking on the phone and working through computer systems simultaneously A SERIES 6 LICENSE WILL EVENTUALLY BE REQUIRED If you are...
Customer Service Representative II
- Dublin, OH (6 miles from Columbus, OH)
- 7 hours ago
- Dublin, OH (6 miles from Columbus, OH)
- 7 hours ago
Excellent customer service skills and plenty of flexibility around working hours. Ability to read and understand client information sheets....
Minimum Qualifications 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution....
.**## Responsibilities**Your Responsibilities**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
Remote WorkOur client, a leading Fortune 100 insurance and financial service company headquartered in Columbus, OH, has multiple openings for Financial Customer Service Representatives!...
Provides quality customer service during all caller and workplace interactions. Maintains organized file system for document tracking and patient management/follow up....
Remote WorkDispensary Associate - Part-Time
- Whitehall, OH (11 miles from Columbus, OH)
- 2 days ago
- Whitehall, OH (11 miles from Columbus, OH)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Claim Payment Customer Service Representative
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
Summary The Claims and Customer Service Department is responsible for providing the highest level of support and service for Agency and Dealership Partners and their customers....
The Customer Service Representative may perform other duties as assigned....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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