Customer Service Jobs in Cleves, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Florence, KY (15 miles from Cleves, OH)
- 8 hours ago
- Florence, KY (15 miles from Cleves, OH)
- 8 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Sr Customer Service Representative
- Cincinnati, OH (14 miles from Cleves, OH)
- 18 hours ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 18 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Aurora, IN (15 miles from Cleves, OH)
- 20 hours ago
- Aurora, IN (15 miles from Cleves, OH)
- 20 hours ago
The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone...
Customer Service Representative
- Fairfield, OH (19 miles from Cleves, OH)
- 1 day ago
- Fairfield, OH (19 miles from Cleves, OH)
- 1 day ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Customer Service Representative Specialist
- Florence, KY (15 miles from Cleves, OH)
- 1 day ago
- Florence, KY (15 miles from Cleves, OH)
- 1 day ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Sales & Customer Service Associate
- Cincinnati, OH (14 miles from Cleves, OH)
- 2 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 2 days ago
service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...
Retail Customer Service Team Member - Full-Time
- Newport, KY (16 miles from Cleves, OH)
- 2 days ago
- Newport, KY (16 miles from Cleves, OH)
- 2 days ago
Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Hebron, KY (8 miles from Cleves, OH)
- 3 days ago
- Hebron, KY (8 miles from Cleves, OH)
- 3 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Blue Ash, OH (20 miles from Cleves, OH)
- 3 days ago
- Blue Ash, OH (20 miles from Cleves, OH)
- 3 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Customer Service Representative
- Cincinnati, OH (14 miles from Cleves, OH)
- 5 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 5 days ago
Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...
Customer Service Representative - Cosmetics
- Fairfield, OH (19 miles from Cleves, OH)
- 6 days ago
- Fairfield, OH (19 miles from Cleves, OH)
- 6 days ago
We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting....
Customer Service Associate- PART TIME - 2ND SHIFT
- Florence, KY (15 miles from Cleves, OH)
- 7 days ago
- Florence, KY (15 miles from Cleves, OH)
- 7 days ago
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Springdale, OH (15 miles from Cleves, OH)
- 7 days ago
- Springdale, OH (15 miles from Cleves, OH)
- 7 days ago
Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...
Pharmacy Customer Service Associate
- Norwood, OH (15 miles from Cleves, OH)
- 8 days ago
- Norwood, OH (15 miles from Cleves, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative
- Loveland, OH (23 miles from Cleves, OH)
- 9 days ago
- Loveland, OH (23 miles from Cleves, OH)
- 9 days ago
We are looking to add Seasonal Customer Service Representatives to our team at Pet Nation Lodge!...
Demographic Data for Cleves, OH
Moving to Cleves, OH? Find some basic demographic data about Cleves, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cleves, OH
Highest Education Level
Customer Services in Cleves, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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