Customer Service Jobs in Cincinnati, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (12 miles from Cincinnati, OH)
- 2 days ago
- Multi-Color Corporation
- Milford, OH (12 miles from Cincinnati, OH)
- 2 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Retail Customer Service Team Member - Full-Time
- Newport, KY (6 miles from Cincinnati, OH)
- 4 hours ago
- Newport, KY (6 miles from Cincinnati, OH)
- 4 hours ago
customer service, help customers shop our store, and find what they're looking for....
- Hebron, KY (14 miles from Cincinnati, OH)
- 23 hours ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 23 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Customer Experience Associate, Florence - Full Time
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Blue Ash, OH (8 miles from Cincinnati, OH)
- 1 day ago
- Blue Ash, OH (8 miles from Cincinnati, OH)
- 1 day ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
- Amelia, OH (17 miles from Cincinnati, OH)
- 1 day ago
- Amelia, OH (17 miles from Cincinnati, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired...
Customer Service Representative - Cosmetics
- Fairfield, OH (18 miles from Cincinnati, OH)
- 4 days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 4 days ago
We are looking for a motivated and detail-oriented Customer Support Representative to join our team, focusing on customer service, demand management and quoting....
Byram Healthcare Customer Service Representative
- West Chester, OH (12 miles from Cincinnati, OH)
- 4 days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 4 days ago
multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If...
- Goshen, OH (19 miles from Cincinnati, OH)
- 4 days ago
- Goshen, OH (19 miles from Cincinnati, OH)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate- PART TIME - 2ND SHIFT
- Florence, KY (14 miles from Cincinnati, OH)
- 4 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 4 days ago
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
- Lindenwald, OH (14 miles from Cincinnati, OH)
- 5 days ago
- Lindenwald, OH (14 miles from Cincinnati, OH)
- 5 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Springdale, OH (8 miles from Cincinnati, OH)
- 5 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 5 days ago
Id : REQ_567323, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...327,...
Customer Service Representative
- Fairfield, OH (18 miles from Cincinnati, OH)
- 5 days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 5 days ago
Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative....
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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