Customer Service Jobs in Cincinnati, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Mason, OH (15 miles from Cincinnati, OH)
- 8 hours ago
- Mason, OH (15 miles from Cincinnati, OH)
- 8 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Covington, KY (7 miles from Cincinnati, OH)
- 18 hours ago
- Covington, KY (7 miles from Cincinnati, OH)
- 18 hours ago
Position: Customer Service Representative Location: Covington, KY Hours: Monday-Friday, 8a-5p (On Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...
BMV Intermittent Customer Service Representative
- Lawrenceburg, IN (23 miles from Cincinnati, OH)
- 1 day ago
- Lawrenceburg, IN (23 miles from Cincinnati, OH)
- 1 day ago
In this role youll provide timely and accurate customer service....
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Amelia, OH (17 miles from Cincinnati, OH)
- 1 day ago
- Amelia, OH (17 miles from Cincinnati, OH)
- 1 day ago
Store 4705227: 1114 W Ohio Pike, Amelia, Ohio 45102 Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Remote Kentucky
- Erlanger, KY (11 miles from Cincinnati, OH)
- 1 day ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 1 day ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkCustomer Service Associate - Customer Service Center
- Cincinnati, OH
- 1 day ago
- Cincinnati, OH
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Call Center Customer Service Agent--Dividend
- Newport, KY (6 miles from Cincinnati, OH)
- 2 days ago
- Newport, KY (6 miles from Cincinnati, OH)
- 2 days ago
This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....
Part Time Customer Service Sales Associate
- Hebron, KY (14 miles from Cincinnati, OH)
- 2 days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 2 days ago
The Part Time Customer Service Sales Associate consults with customers on their Hertz rental....
Customer Service Representative
- Walton, KY (21 miles from Cincinnati, OH)
- 2 days ago
- Walton, KY (21 miles from Cincinnati, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Representative/Cashier -PT
- Sharonville, OH (8 miles from Cincinnati, OH)
- 2 days ago
- Sharonville, OH (8 miles from Cincinnati, OH)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Independence, KY (17 miles from Cincinnati, OH)
- 3 days ago
- Independence, KY (17 miles from Cincinnati, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Covington, KY (7 miles from Cincinnati, OH)
- 3 days ago
- Covington, KY (7 miles from Cincinnati, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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