Customer Service Jobs in Cincinnati, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fairfield, OH (18 miles from Cincinnati, OH)
- 30+ days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Pharmacy Customer Service Associate
- Mount Healthy, OH (7 miles from Cincinnati, OH)
- 10 hours ago
- Mount Healthy, OH (7 miles from Cincinnati, OH)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Amelia, OH (17 miles from Cincinnati, OH)
- 12 hours ago
- Amelia, OH (17 miles from Cincinnati, OH)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative, Medicare Pharmacy Contact Center
- Cincinnati, OH
- 19 hours ago
- Cincinnati, OH
- 19 hours ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Bilingual Senior Customer Service Representative
- Cincinnati, OH
- 2 days ago
- Cincinnati, OH
- 2 days ago
The FNOL Customer Service team is seeking a Bilingual Spanish Customer Service Representative to join our Claims department....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative ConstructConnect - 3.2 Cincinnati, OH Job Details Full-time Estimated: $23.1K - $29.8K a year 10 hours ago Qualifications Customer service Call center High school diploma...
Rental Car Customer Service Agent Part Time
- Petersburg, KY (21 miles from Cincinnati, OH)
- 2 days ago
- Petersburg, KY (21 miles from Cincinnati, OH)
- 2 days ago
Below are similar jobs. 5 Rental Car Customer Service Agent Part Time jobs in Petersburg, KY (Page 1 of 1) Customer Service Advisor Float - Newport - Newport, KY WesBanco Bank Inc....
Customer Service Representative
- Hamilton, OH (18 miles from Cincinnati, OH)
- 2 days ago
- Hamilton, OH (18 miles from Cincinnati, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative - Private Client Services
- Loveland, OH (9 miles from Cincinnati, OH)
- 2 days ago
- Loveland, OH (9 miles from Cincinnati, OH)
- 2 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Hamilton, OH (18 miles from Cincinnati, OH)
- 2 days ago
- Hamilton, OH (18 miles from Cincinnati, OH)
- 2 days ago
service experience is required with a positive attitude #monarch #FCG-L #LI-NP1 #flowcontrolgroup #manycompaniesoneteam Monarch Automation operates as a vital subsidiary within Flow Control Group (...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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