Customer Service Jobs in Cincinnati, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Sherwin-Williams
- Harrison, OH (15 miles from Cincinnati, OH)
- 17 hours ago
- Harrison, OH (15 miles from Cincinnati, OH)
- 17 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Newport, KY (6 miles from Cincinnati, OH)
- 1 day ago
- Newport, KY (6 miles from Cincinnati, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Fairfield, OH (18 miles from Cincinnati, OH)
- 2 days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonDispensary Associate - Part-time
- Trulieve
- Cincinnati, OH (4 miles from Cincinnati, OH)
- 2 days ago
- Cincinnati, OH (4 miles from Cincinnati, OH)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
In Person Part TimeCustomer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
In Person Part Time- DollarTree
- Florence, KY (14 miles from Cincinnati, OH)
- 5 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonPharmacy Customer Service Associate
- Walgreens
- Amelia, OH (17 miles from Cincinnati, OH)
- 5 days ago
- Amelia, OH (17 miles from Cincinnati, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPharmacy Customer Service Associate
- Walgreen Co.
- Parkdale, OH (7 miles from Cincinnati, OH)
- 5 days ago
- Parkdale, OH (7 miles from Cincinnati, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonSenior Customer Service Representative
- Tailored Brands
- Springdale, OH (8 miles from Cincinnati, OH)
- 14 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 14 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In Person- Dollar Tree
- Mason, OH (15 miles from Cincinnati, OH)
- 15 days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 15 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In Person- Aaron's
- Florence, KY (14 miles from Cincinnati, OH)
- 16 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 16 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER- Part Time
- Micro Center
- Sharonville, OH (8 miles from Cincinnati, OH)
- 16 days ago
- Sharonville, OH (8 miles from Cincinnati, OH)
- 16 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
In Person Part TimeRetail Customer Service Specialist
- Dick's Sporting Goods
- Mason, OH (15 miles from Cincinnati, OH)
- 18 days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 18 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonDispensary Associate (Cincinnati)
- Ascend Wellness Holdings
- Cincinnati, OH
- 21 days ago
- Cincinnati, OH
- 21 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In PersonAlterations Customer Service Representative
- David's Bridal
- Florence, KY (14 miles from Cincinnati, OH)
- 25 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 25 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonDemographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »