Customer Service Jobs in Carrollton, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lisbon, OH (19 miles from Carrollton, OH)
- 8 days ago
- Lisbon, OH (19 miles from Carrollton, OH)
- 8 days ago
Store 4705233: 335 N Market St, Lisbon, Ohio 44432 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Canton, OH (22 miles from Carrollton, OH)
- 8 days ago
- Canton, OH (22 miles from Carrollton, OH)
- 8 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Retail Customer Service Cashier
- North Canton, OH (24 miles from Carrollton, OH)
- 13 days ago
- North Canton, OH (24 miles from Carrollton, OH)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Airport Customer Service Agent - CAK
- Canton, OH (22 miles from Carrollton, OH)
- 13 days ago
- Canton, OH (22 miles from Carrollton, OH)
- 13 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Medical Equipment Customer Service Representative
- New Philadelphia, OH (22 miles from Carrollton, OH)
- 22 days ago
- New Philadelphia, OH (22 miles from Carrollton, OH)
- 22 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Associate - Temporary
- North Canton, OH (24 miles from Carrollton, OH)
- 23 days ago
- North Canton, OH (24 miles from Carrollton, OH)
- 23 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- North Canton, OH (24 miles from Carrollton, OH)
- 30+ days ago
- North Canton, OH (24 miles from Carrollton, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Canton, OH (22 miles from Carrollton, OH)
- 30+ days ago
- Canton, OH (22 miles from Carrollton, OH)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Canton, OH (22 miles from Carrollton, OH)
- 30+ days ago
- Canton, OH (22 miles from Carrollton, OH)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Team Member
- North Canton, OH (24 miles from Carrollton, OH)
- 90+ days ago
- North Canton, OH (24 miles from Carrollton, OH)
- 90+ days ago
Store - NORTH CANTON, OH Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Specialist
- New Philadelphia, OH (22 miles from Carrollton, OH)
- 30+ days ago
- New Philadelphia, OH (22 miles from Carrollton, OH)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Canton, OH (22 miles from Carrollton, OH)
- 45+ days ago
- Canton, OH (22 miles from Carrollton, OH)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....
Retail Customer Service Associate
- Canton, OH (22 miles from Carrollton, OH)
- 45+ days ago
- Canton, OH (22 miles from Carrollton, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...
Customer Service Representative
- Alliance, OH (23 miles from Carrollton, OH)
- 45+ days ago
- Alliance, OH (23 miles from Carrollton, OH)
- 45+ days ago
Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....
Customer Service Representative
- North Canton, OH (24 miles from Carrollton, OH)
- 60+ days ago
- North Canton, OH (24 miles from Carrollton, OH)
- 60+ days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Demographic Data for Carrollton, OH
Moving to Carrollton, OH? Find some basic demographic data about Carrollton, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carrollton, OH
Highest Education Level
Customer Services in Carrollton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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