Customer Service Jobs in Carroll, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Dispensary Associate-PT

  • Ascend Wellness Holdings
  • Carroll, OH
  • 2 days ago
  • Carroll, OH
  • 2 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

In Person Part Time

Customer Service Associate - Temporary

  • Walgreens
  • Lancaster, OH (9 miles from Carroll, OH)
  • 2 days ago
  • Lancaster, OH (9 miles from Carroll, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Retail LP Customer Service Associate Uniformed

  • TJX
  • Gahanna, OH (17 miles from Carroll, OH)
  • 6 days ago
  • Gahanna, OH (17 miles from Carroll, OH)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

In Person

Customer Service Agent

  • UTi/DSV
  • New Albany, OH (20 miles from Carroll, OH)
  • 7 days ago
  • New Albany, OH (20 miles from Carroll, OH)
  • 7 days ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

In Person

Customer Service Representative

  • Circle K
  • New Albany, OH (20 miles from Carroll, OH)
  • 17 days ago
  • New Albany, OH (20 miles from Carroll, OH)
  • 17 days ago

service in a courteous, friendly and attentive manner....

In Person

Retail Customer Service Specialist

  • DICK'S Sporting Goods
  • Lancaster, OH (9 miles from Carroll, OH)
  • 30+ days ago
  • Lancaster, OH (9 miles from Carroll, OH)
  • 30+ days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

In Person

Retail Customer Service Cashier

  • Love's Travel Stops
  • Lockbourne, OH (14 miles from Carroll, OH)
  • 30+ days ago
  • Lockbourne, OH (14 miles from Carroll, OH)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

In Person

Customer Service Associate II

  • Dollar Tree
  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 45+ days ago
  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 45+ days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Service Representative I

  • Tosoh SMD
  • Grove City, OH (22 miles from Carroll, OH)
  • 45+ days ago
  • Grove City, OH (22 miles from Carroll, OH)
  • 45+ days ago

Position Profile Full-time / Non-exempt Reporting Relationships The Customer Service Representative reports to the Inside Sales Manager....

In Person

Customer Service Representative

  • Tosoh SMD
  • Grove City, OH (22 miles from Carroll, OH)
  • 60+ days ago
  • Grove City, OH (22 miles from Carroll, OH)
  • 60+ days ago

Position Profile Full-time / Non-exempt Reporting Relationships The Customer Service Representative reports to the Inside Sales Manager....

In Person

Shared Retail Customer Service (Bilingual Preferred)

  • Sherwin Williams
  • Canal Winchester, OH (5 miles from Carroll, OH)
  • 60+ days ago
  • Canal Winchester, OH (5 miles from Carroll, OH)
  • 60+ days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

In Person

Customer Service Associate II

  • DollarTree
  • Canal Winchester, OH (5 miles from Carroll, OH)
  • 60+ days ago
  • Canal Winchester, OH (5 miles from Carroll, OH)
  • 60+ days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Service Associate I

  • DollarTree
  • Westerville, OH (22 miles from Carroll, OH)
  • 90+ days ago
  • Westerville, OH (22 miles from Carroll, OH)
  • 90+ days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Retail Customer Service Supervisor

  • PetSmart
  • Grove City, OH (22 miles from Carroll, OH)
  • 90+ days ago
  • Grove City, OH (22 miles from Carroll, OH)
  • 90+ days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Demographic Data for Carroll, OH

Moving to Carroll, OH? Find some basic demographic data about Carroll, OH below.


Local
National
5,052
118
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carroll, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carroll, OH offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carroll, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »