Customer Service Jobs in Canton, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Winesburg Banking Cntr
- Winesburg, OH (20 miles from Canton, OH)
- 2 hours ago
- Winesburg, OH (20 miles from Canton, OH)
- 2 hours ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Airport Customer Service Agent (United) - CAK
- North Canton, OH (2 miles from Canton, OH)
- 20 hours ago
- North Canton, OH (2 miles from Canton, OH)
- 20 hours ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative - Internet/Voice
- North Canton, OH (2 miles from Canton, OH)
- 23 hours ago
- North Canton, OH (2 miles from Canton, OH)
- 23 hours ago
Then you'll thrive as a professional Customer Service Representative at Spectrum....
- Massillon, OH (6 miles from Canton, OH)
- 23 hours ago
- Massillon, OH (6 miles from Canton, OH)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Akron, OH (18 miles from Canton, OH)
- 23 hours ago
- Akron, OH (18 miles from Canton, OH)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mount Hope, OH (24 miles from Canton, OH)
- 1 day ago
- Mount Hope, OH (24 miles from Canton, OH)
- 1 day ago
QUALIFICATIONS Skills/Experience Requirements: Customer Service Experience Exceptional telephone communication and problem solving skills....
Customer Service Associate - Temporary
- North Canton, OH (2 miles from Canton, OH)
- 6 days ago
- North Canton, OH (2 miles from Canton, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Customer Care Representative / Dispatcher
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 7 days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 7 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Medical Equipment Customer Service Representative
- New Philadelphia, OH (24 miles from Canton, OH)
- 8 days ago
- New Philadelphia, OH (24 miles from Canton, OH)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative, Full or Part Time
- Barberton, OH (19 miles from Canton, OH)
- 9 days ago
- Barberton, OH (19 miles from Canton, OH)
- 9 days ago
Store 4705594: 224 31st St SW, Barberton, Ohio 44203 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
Customer Service Representative
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 10 days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 10 days ago
Store 4705625: 489 E Bath Rd, Cuyahoga Falls, Ohio 44223 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, OH (18 miles from Canton, OH)
- 14 days ago
- Akron, OH (18 miles from Canton, OH)
- 14 days ago
Managing and coordinating customer accounts, delivering successful solutions, and providing complete customer satisfaction are key in providing world class customer service....
Part Time Retail Customer Service Representative
- Tallmadge, OH (20 miles from Canton, OH)
- 15 days ago
- Tallmadge, OH (20 miles from Canton, OH)
- 15 days ago
SUMMARY We are currently hiring customer service representatives starting at $15 an hour!...
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Canton, OH
Highest Education Level
Customer Services in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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