Customer Service Jobs in Canton, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- DICK'S Sporting Goods
- Canton, OH
- 5 hours ago
- Canton, OH
- 5 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonPharmacy Customer Service Associate
- Walgreens
- Alliance, OH (15 miles from Canton, OH)
- 7 days ago
- Alliance, OH (15 miles from Canton, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Representative
- Circle K
- North Canton, OH (2 miles from Canton, OH)
- 10 days ago
- North Canton, OH (2 miles from Canton, OH)
- 10 days ago
service in a courteous, friendly and attentive manner....
In PersonLead Customer Service Representative
- Circle K
- North Canton, OH (2 miles from Canton, OH)
- 11 days ago
- North Canton, OH (2 miles from Canton, OH)
- 11 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Representative (Limited Part-Time Nights)
- Mustard Seed Market & Cafe
- Akron, OH (18 miles from Canton, OH)
- 11 days ago
- Akron, OH (18 miles from Canton, OH)
- 11 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
In Person Part TimeRetail Sales / Customer Service Representative
- Lamont & Scott Marketing Group
- Akron, OH (18 miles from Canton, OH)
- 12 days ago
- Akron, OH (18 miles from Canton, OH)
- 12 days ago
Job Description We are currently looking for Candidates in the combination role of Customer Service, Sales and Retail to start Immediately in the Akron area!...
In PersonRetail - Customer Service - Sales - Management
- Lamont & Scott Marketing Group
- Green, OH (10 miles from Canton, OH)
- 12 days ago
- Green, OH (10 miles from Canton, OH)
- 12 days ago
Job Description Retail - Customer Service - Sales - Management We are looking for candidates with experience in the retail and customer service industries to fill a management training position....
In PersonCredit Customer Service Representative, Hybrid , Variable Shifts with Weekends - Mason OH
- Macy's
- Deerfield, OH (23 miles from Canton, OH)
- 19 days ago
- Deerfield, OH (23 miles from Canton, OH)
- 19 days ago
Minimum of one year experience in customer service or a related field, preferably in the credit services industry or retail selling preferred....
HybridRetail Customer Service Cashier
- Love's Travel Stops & Country Stores, Inc.
- Canton, OH
- 21 days ago
- Canton, OH
- 21 days ago
Nearest Major Market: Canton Nearest Secondary Market: Akron Job Segment: Retail Sales, Facilities, Food Safety, Seasonal, Retail, Operations, Quality, Customer Service...
In PersonLead Customer Service Representative, Full or Part Time
- MAC Mac's Convenience Stores, LLC
- Uniontown, OH (11 miles from Canton, OH)
- 28 days ago
- Uniontown, OH (11 miles from Canton, OH)
- 28 days ago
Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeAlterations Customer Service Representative
- David's Bridal
- Canton, OH
- 28 days ago
- Canton, OH
- 28 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonRetail Customer Service Specialist
- Value Chain (Going Going Gone!)
- Akron, OH (18 miles from Canton, OH)
- 30+ days ago
- Akron, OH (18 miles from Canton, OH)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In Person- DollarTree
- Alliance, OH (15 miles from Canton, OH)
- 45+ days ago
- Alliance, OH (15 miles from Canton, OH)
- 45+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Akron, OH (18 miles from Canton, OH)
- 60+ days ago
- Akron, OH (18 miles from Canton, OH)
- 60+ days ago
Store 4705601: 635 N Main St, Akron, Ohio 44310 Shift Availability Days - Days Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....
In PersonDemographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Canton, OH
Highest Education Level
Customer Services in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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