Customer Service Jobs in Bryan, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-7 of 7 Jobs

Customer Service Representative

  • Butler, IN (17 miles from Bryan, OH)
  • 15 hours ago
  • Butler, IN (17 miles from Bryan, OH)
  • 15 hours ago

Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...

Remote Work

Customer Service Representative

  • Butler, IN (17 miles from Bryan, OH)
  • 19 hours ago
  • Butler, IN (17 miles from Bryan, OH)
  • 19 hours ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Customer Service Representative, Full or Part Time

  • Bryan, OH
  • 2 days ago
  • Bryan, OH
  • 2 days ago

Store 4705633: 923 S Main St, Bryan, Ohio 43506 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Cashier

  • Edon, OH (12 miles from Bryan, OH)
  • 11 days ago
  • Edon, OH (12 miles from Bryan, OH)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Defiance, OH - Part Time

  • Defiance, OH (14 miles from Bryan, OH)
  • 22 days ago
  • Defiance, OH (14 miles from Bryan, OH)
  • 22 days ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Customer Service Representative Lead

  • Hicksville, OH (14 miles from Bryan, OH)
  • 27 days ago
  • Hicksville, OH (14 miles from Bryan, OH)
  • 27 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

Customer Service Representative - Defiance Main

  • Defiance, OH (14 miles from Bryan, OH)
  • 45+ days ago
  • Defiance, OH (14 miles from Bryan, OH)
  • 45+ days ago

Cash handling and customer service experience preferred....

Demographic Data for Bryan, OH

Moving to Bryan, OH? Find some basic demographic data about Bryan, OH below.


Local
National
15,010
386
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Bryan, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bryan, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bryan, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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